Sofitel London St James Hotel

Sofitel London St James Hotel Reviews

Sofitel London St James Hotel

6 Waterloo Pl, Westminster, London, SW1Y 4AN, United KingdomView Hotel Details
Sofitel London St James Hotel
Sofitel London St James HotelSofitel London St James HotelSofitel London St James Hotel
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Guest Reviews of Sofitel London St James Hotel

9.4/10
Amazing
47 review
Verified reviews
Location9.4
Amenities9.0
Service9.5
Cleanliness9.5
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(15)
Great location(16)
Friendly staff(10)
Clean and tidy(6)
Negative reviews(1)
Anonymous User
Superior King Room
Stayed in Jan 2025
Family
9 review
10/10
Outstanding
Posted on Feb 5, 2025
Best hotel in London , we stay on this hotel each time we visit London. Is value for money and real 5star
Jasmine Au
Superior King Room
Stayed in Aug 2024
Business traveller
56 review
9.5/10
Amazing
Posted on Oct 29, 2024
I have business meeting and have to stay in a hotel close to the venue. I am very satisfied with the hotel even I stay for one night only. I dated a business partner having dinner in this hotel and the restaurant is excellent! will stay here when I visit London again
Lingtze
Luxury Twin Room
Stayed in Nov 2023
Family
37 review
8.5/10
Very Good
Posted on Jan 1, 2024
Superd location, 5mins walk to Picadily Square, less than 10mins to Chinatown and Covent Garden. The hotel rooml relatively spacious and new.
Sun
Prestige Suite
Stayed in Jan 2024
Family
27 review
10/10
Outstanding
Posted on Mar 1, 2024
We stay at this hotel quite often. It is one of my go-to hotel in London, for its location, the Chinese restaurant on-site, and the comfort of the rooms.
Guest User
Superior King Room
Stayed in Oct 2024
Couple
3 review
10/10
Outstanding
Posted on Nov 3, 2024
Best hotel and emplacement
Orkun
Superior King Room
Stayed in Dec 2024
Travelling with friends
7 review
10/10
Outstanding
Posted on Apr 3, 2025
Great location…
Guest User
Premium Luxury Room
Stayed in Oct 2023
Business traveller
176 review
10/10
Outstanding
Posted on Nov 10, 2023
Very classy hotel with great service. Good rooms and excellent service
JIAMIN
Luxury Twin Room
Stayed in Oct 2022
Travelling with friends
3 review
10/10
Outstanding
Posted on Jan 15, 2023
Good location, good service.good room
Anonymous User
Superior King Room
Stayed in Nov 2024
Solo traveller
162 review
9.0/10
Great
Posted on Dec 31, 2024
The room is spacious and clean. The hotel staff is very polite and the service is warm and thoughtful.
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Luxury King Room
Stayed in Mar 2025
Family
6 review
9.0/10
Great
Posted on Apr 17, 2025
The hotel is in an excellent location, SW1. People who know the UK know that it is close to Chinatown, Downing Street, Big Ben, and art galleries. The rooms are not big, but they are enough and clean. The problem is the shower room and the water temperature. The breakfast environment is first-class, the service is authentic, and the food is OK, but not first-class. I give it 85 points. I think I am qualified because I have stayed in 5-star hotels in central London 3 times.
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linli67
Luxury Twin Room
Stayed in Sep 2024
Family
37 review
10/10
Outstanding
Posted on Oct 9, 2024
The hotel is next to the theatre where the Phantom of the Opera was shown, Trafalgar Square, which is very convenient. The room is relatively large and the facilities are new. The sanitation is good, which is in line with the consistent quality of Sofitel.
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Shine Wei weilili
Superior King Room
Stayed in Jul 2024
Couple
23 review
9.7/10
Amazing
Posted on Sep 17, 2024
The hotel I have admired for a long time🏨 is in a very advantageous location in London. As soon as I entered, I was struck by a combination of retro and modern charm, which I really liked. English aesthetics, colorful plaid decoration, the hotel is covered with flowers💐 and colors, full of artistic atmosphere. The tea and snacks in the lobby🈶 a rose room are very unique. Breakfast is behind a rather secret door in the lobby. It is very beautiful inside. The morning is full of sunshine. It is half self-service and half order, and it is also delicious😋 The room is small (this is the case throughout the whole trip), and the orientation is not good, but the room I booked is also average price.
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6/8
Anonymous User
Premium Luxury Room
Stayed in Jun 2024
Travelling with friends
89 review
3.5/10
Posted on Jul 24, 2024
Very old hotel, obviously discriminating against Chinese people. Look at what's outside our window in the picture. Most rooms have a city view, but we were given the worst location. The hotel's facilities are not up to date, but they are reluctant to spend money on maintenance. First of all, you don't need to swipe your card to get on the elevator, which means anyone can get in. There is no sense of security. I called the food delivery at 10 o'clock in the evening, and they said that the food delivery waiter had gone off duty. I was really confused. Is this the service of a star hotel? We had to go out for dinner. We were obviously very tired and didn't want to go out. What's more outrageous is that after dinner, the hotel door was locked... I rang the doorbell and waited for a long time before someone came to open the door. It was more than 11 o'clock. Hotels of this price in London should not be of this standard. The room was also very unhygienic, with a lot of dust and uncleaned hair on the carpet. The dusty speaker was still an Apple 13 socket. I stayed in several hotels of the same price in London, and this one was the worst.
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Beidaopiaoliu
Superior King Room
Stayed in Aug 2024
Business traveller
18 review
10/10
Outstanding
Posted on Nov 5, 2024
The room is nice, it's purple and British style. But the service is superb, the location is very good, it's convenient and safe. There is also a Tesco opposite, it's very convenient to buy something
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Guest User
Luxury Twin Room
Stayed in Jul 2024
Family
8 review
10/10
Outstanding
Posted on Sep 3, 2024
The location is very good, the room is spacious and comfortable. The breakfast is of good quality and delicious. I will continue to choose this hotel next time.
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