Staycity Aparthotels London Dalston

Staycity Aparthotels London Dalston Reviews

Staycity Aparthotels London Dalston

130 Kingsland High St, Hackney, London, United KingdomView Hotel Details
Staycity Aparthotels London Dalston
Staycity Aparthotels London DalstonStaycity Aparthotels London DalstonStaycity Aparthotels London Dalston
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Guest Reviews of Staycity Aparthotels London Dalston

8.9/10
Very Good
67 review
Verified reviews
Location8.7
Amenities8.9
Service9.2
Cleanliness9.0
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All reviews(67)
Positive reviews(67)
Reviews with photos/video(21)
Great service(25)
Awesome stay(23)
Awesome rooms(17)
Clean and tidy(15)
Awesome amenities(13)
Easy to get around(12)
Convenient for shopping(6)
Close to metro(5)
Nomadic traveler
Studio Apartment (Accessible)
Stayed in Mar 2025
Solo traveller
2 review
8.0/10
Very Good
Posted on May 13, 2025
There are several things I liked about my stay here. There were a lot of kitchen utensils/ cookware available which was appreciated for a longer stay to be able to cook. I also appreciated being able to check in early and staff were friendly. Areas for improvement is one, updating information on booking sites regarding their laundry room and gym availability. On trip.com as well as in the elevator and welcome card/info it discuss laundry facilities and gym. However when I went to use them they were not in order as their location had moved and they were still working on it. I shared this info with staff and at first there was back and forth that felt uncomfortable as they stated that their website or other booking sites don’t list laundry and they don’t have it. But when I showed them on trip.com that it is listed and other places in the hotel they apologized and tried to compensate me for laundry services I would pay for. So I did appreciate that. Other things, location close to train and bus options and lots of stores and restaurants near by. Room was mostly clean except the table and wish there was more natural sunlight available in my room. Overall would consider booking again if the price is still a better option, otherwise would go elsewhere until their services are fully available.
Response from Property: Hello there,Thank you very much for your detailed feedback — we truly appreciate you taking the time to share both the positives and the areas where we can improve.We're delighted to hear you enjoyed the well-equipped kitchen and that our team made your early check-in smooth and welcoming. It's also great to know the location worked well for your needs, with easy access to transport, shops, and restaurants.Regarding the laundry and gym facilities — thank you for bringing this to our attention. We sincerely apologize for the confusion and the initial miscommunication. You're absolutely right that listings across all platforms, as well as our on-site information, should accurately reflect current availability. We've already taken steps to review and update this to prevent similar issues for future guests. We’re also glad our team was able to offer a solution regarding the laundry, and we appreciate your patience and understanding.As for the room, your comments on cleanliness and lighting are noted — we’ll follow up with housekeeping and consider options for improving natural light access where possible.We hope to have the chance to welcome you again in the future, especially once all facilities are fully operational. Thank you again for your valuable insights.Staycity team x Nyna
Guest User
Studio Apartment (Accessible)
Stayed in Jun 2025
Travelling with friends
2 review
8.0/10
Very Good
Posted on Jul 26, 2025
Everything was good for a 1 night stay, recommended
Response from Property: Hello,Thank you for your kind review! We're glad to hear that you had a good stay and found everything to your satisfaction. It's great to know our amenities, cleanliness, surroundings, and service met your expectations. We appreciate your recommendation and hope to welcome you back again soon—even for a longer stay next time!Nyna x Staycity Dalston Team
Lennys
Studio Apartment (Accessible)
Stayed in May 2024
Family
1 review
9.5/10
Amazing
Posted on Jun 17, 2024
The room was brillant! Big enough, clean and tidy. The reception team very helpful and friendly. Everything was great!
Response from Property: Hey Lennys, thank you so much for taking the time to leave such an amazing review. We are super happy to see you enjoyed your stay and everyone was helpful during your stay. Please do not hesitate to contact us if we can help you with any special requests. Hope to see you soon! -Toby from Kingsland Locke
Guest User
Stayed in Sep 2024
Couple
1 review
9.5/10
Amazing
Posted on Oct 19, 2024
Check in was easy, and I appreciated that they checked with me a day before about whether I wanted a double or twin bed setup. The room was well decorated and clean, and despite being on busy Kingsland Road the soundproofing on the windows was top notch. The kitchenette had all the essentials, and there is an organic store right next door as well as M&S Food within a short walk. Only downsides were that the bathroom is a bit small, which made the shower a bit awkward to navigate. Also the conditioner was weirdly watered down? Overall my partner and I had a pleasant stay though and would stay again.
Response from Property: Hey guest, thank you so much for taking the time to leave us such a lovely review. Glad to hear you found the check-in to be easy, you enjoyed the decorations of the accommodation and it was nice and quiet. Glad to also hear you found the location to be convenient as well. We cannot wait to welcome you back to Kingsland soon for more vibes. See you soon! -Toby from Kingsland Locke
JessJuice
Stayed in Feb 2024
Couple
6 review
10/10
Outstanding
Posted on Mar 29, 2024
Lovely stay, super close to station with friendly staff and good sound proofing!
Response from Property: Heyy, We are so thankful for your lovely feedback. We are so thrilled to hear that we matched your expectations as friendly staff. We hope to see you anytime with us very soon. For further questions please don't hesitate to contact us it always a pleasure to assist you.Best wishes,Danz & Kingsland Locke Team xxx
Paige
Studio Apartment
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 2, 2025
Great place, I would stay again!
Response from Property: Dear Paige, Thank you for your kind words! We're so glad to hear you enjoyed your stay and would choose to stay with us again — that truly means a lot to the team. We look forward to welcoming you back whenever you're next in town!Until then, safe travel!Best regards,Catherine, Staycity Dalston
Xin Ying
Underground Studio
Stayed in Dec 2023
Couple
6 review
10/10
Outstanding
Posted on Jan 31, 2024
Really enjoyed my time with my bf. Got upgraded to city studio as well! Small room but has everything equipped!
Response from Property: Hey Xin Ying! Thanks for leaving us such a great review! We're so happy you enjoyed your stay with us and your time with your bf. We hope to host you both again soon! Take Care, Kingsland Locke Team
MARK NUNN
Studio Apartment
Stayed in Jun 2024
Couple
1 review
10/10
Outstanding
Posted on Jul 19, 2024
Excellent customer service... Nadia was so friendly and helpful and made everything clear to us, including local amenities
Response from Property: Hey Mark, thank you so much for taking the time to leave us such a lovely review. Glad to see our staff was friendly during your stay and I'll make sure to pass on the kind words to Nadia. We really hope to welcome you back to Kingsland soon for more vibes. Do not hesitate to contact us if you have any questions or special requests. See you soon! -Toby from Kingsland Locke
Guest User
One Bedroom Apartment
Stayed in Jun 2024
Couple
2 review
10/10
Outstanding
Posted on Jul 27, 2024
Loved the room! Beautiful space in a nice location that’s not too touristy. Also, big bonus that there’s an M&S Hall opposite as we enjoy cooking our own meals from time to time. Only one small missing detail is there were no hooks to hang clothes in the bathroom. Also, a small rack in the shower stand to place our bottles of soap/shampoo would be a nice addition.
Response from Property: Hey, thank you so much for taking the time to leave us a nice review. Glad to see you found the location convenient for your needs and the room was equipped with everything you needed for your stay. I will make sure to pass all of these notes about extra hanging space and placing extra toiletries onto our maintenance and management. We really hope to see you soon! -Toby from Kingsland Locke
Po Kwan
Stayed in Apr 2024
Couple
10 review
9.5/10
Amazing
Posted on Jun 2, 2024
We stayed for 9 nights in this hotel. I have no complaints about anything. Rooms are clean & bed is comfy. Kitchen is small but have everything you need including a small dishwasher. They even have a laundry free for our washing. Service is top notch. Whenever anything is not right in the room they will fix it immediately. I will highly recommend this place.
Response from Property: Hey Po, thank you so much for taking the time to leave us a review. Glad to see your stay went really well with us and our staff was able to help you with any issue you had. We really look forward to welcoming you back to Kingsland for more vibes. See you soon, -Toby from Kingsland Locke
Guest User
Studio Apartment
Stayed in Jan 2024
Business traveller
14 review
10/10
Outstanding
Posted on Mar 28, 2024
Absolutely fantastic hotel! I love this range of hotels. Their staff are always so warm and welcoming, they got the extra mile every single time, and the attention to details with the hotel and service is brilliant! Always stay here when we can.
Response from Property: Heyy !! Thank you so much for this lovely review. We are so inspired to keep in giving high service by reading this lovely about your experience with Kingsland Locke . We cannot wait to have with us anytime soon. Please never hesitate to contact us for any enquiries.Best wishes,Danz & Kingsland Locke Team xxx
Baasit
Stayed in Mar 2024
Solo traveller
2 review
9.5/10
Amazing
Posted on Apr 23, 2024
Staff were nice and hotel had lots of space and was in a great location.
Response from Property: Heya, thanks so much for leaving us a review! I'm glad to hear you had such a good stay with us at Kingsland Locke, and hopefully we'll see you again in the near future :)Your Kingsland Team
Guest User
Stayed in Apr 2024
Solo traveller
2 review
10/10
Outstanding
Posted on May 6, 2024
Great hotel, location & facilities, always a good stay with Locke.
Response from Property: Hello, thank you so much for taking the time to leave us such a nice review. So glad to see you enjoyed your stay with us and got to enjoy the facilities we have on site. We look forward to welcoming you back to Kingsland soon. -Thanks, -Toby from Kingsland Locke
Revival L
Stayed in Jul 2023
Couple
8 review
7.5/10
Posted on Aug 27, 2023
This is one of the convenient places of accommodation in London.
Response from Property: Hey Revival L, thank you for taking the time to leave us a review. Glad to see that our hotel was in a convenient place for you and really hope you enjoyed the apartments and our F&B partners within the hotel. Next time you stay with us make sure to stop by reception to ask for some nice local recommendations of restaurants or pubs. Hoping to see you soon with us again! - Toby from Kingsland Locke Team
Anthony
Studio Apartment (Accessible)
Stayed in Oct 2023
Business traveller
2 review
6.5/10
Posted on Nov 5, 2023
I stayed there twice within 3 weeks for the location convenience to where I needed to be each day. Frankly, you pay a premium for what you get. the rooms are functional but extremely bare. the bed is a joke, as basically a mattress on the floor. Suggest you avoid this hotel or use as your last resort unless it aligns with you the location you need to be in
Response from Property: Hey Anthony, thank you for taking the time to leave us a review. Sorry to hear your experience wasn't up to your expectation. We thrive to provide the best customer service at our hotel and I'm sad to see it didn't go well. We hope to still welcome you back soon to hopefully improve your experience with us. Love from Kingsland -Toby from Kingsland Locke