JW Marriott Hotel Kuala Lumpur Reviews

Room is clean and spacious! The only downside is the mini fridge was faulty and caused a power trip at 3am.

Everything you'd expect from JWMarriot. The people standout- spontaneous smiles & greetings abound. The rooms are comfortable but have seen better days. You'd have to peer closer to notice, so on the surface is still very acceptable. The toilets have rain showers and amenities one would expect. The bar is equipped with a mini fridge & the usual selection of teas and Nespresso. The TV is large & modern but the cable channels are somewhat spartan with only a smattering of international channels. There is Chromecast available with the Samsung TVs. The beds are comfortable, on the stiffer side so good for bad backs & the pillows are fluffy and soft. There's a spa & sauna, a 24 hr gym & a rather dated but functional & large swimming pool. The breakfasts are typical of a reputable Asian hotel- local fare mixed with more traditional Continental food selections.

Very good location and prompt service. Room is very spacious for deluxe king. Lots of shopping and good choices outside the hotel !

Very nice and comfortable hotel But the lift is ABIT stuffy n slow If not,the whole stay will be perfect Room was spacious and very comfortable Worth the money paying for Will look forward to coming back to stay in the same hotel again Simply love the king size bed n sofa It's everything U needed in Bukit Bintang It's in the heart of it All the way till midnight,U will nvr go hungry

Convenience and excellent breakfast served, privacy, polite and friendly services, tight security too

pavilion mall just right in front the hotel, but no crossing line for people to cross over, have to walk a bit. and our internet in the room is only 4g using maxis, hotel wifi connection is intermitten

Have birthday trip and they sent a cake to the room. The buffet breakfast is good with a variety of choices. Come with dinner but is buffet style at The Ritz Carlton, You need to walk a short distance to reach there

Perfect location opposite Pavilion. Within walking distance to many places, coffee shops, cafe.  However it’s a tough place to call Grab transport bcoz of the heavy traffic there.  Not enough drinking water in the room.

Love the service, comfy bed, and central location of JW Marriott KL. Friendly staff make it perfect for both business and leisure stays in Bukit Bintang.

Good location n good service. It's very near the shopping area.

Great experience with my love one, very clean, big room, good service and the area is very comfortable, a lot of shopping centre around here

I had a great stay! The room was clean and comfortable, and the breakfast buffet exceeded our expectations. The location was perfect—easy to explore the area either on foot or by Grab. Highly recommend!

Great stay like it so much. Will come back again in the future.

Pros : The location is superb. There are many choices of food . Friendly staff from housekeeping and front office departments. Cons: The 6 lifts in the lobby were so slow. I couldn't believe my eyes when we had to queue for the lifts. And there were chinese people who smoked in the lift.