183, Jalan Bukit Bintang, Kuala Lumpur, 55100, MalaysiaView Hotel Details
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Guest Reviews of JW Marriott Hotel Kuala Lumpur
9.2/10
Great
2049 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(2049)
Positive reviews(1980)
Reviews with photos/video(597)
Convenient for shopping(253)
Large rooms(95)
Located in the city centre(84)
Tasty food(65)
Perfect for business trips(52)
Delicious buffet(22)
Luxurious(16)
Negative reviews(69)
C@L
Superior Twin Room
Stayed in Jun 2025
Family
17 review
10/10
Outstanding
Posted on Jul 22, 2025
Have a great stay in JW Marriott Hotel. Always my first choice to stay at this hotel with my kids.
Briska
Deluxe King Room
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 20, 2025
Jw marriot was not just a visit , it was an experience. I wholeheartedly recommend it to anyone seeking quality, comfort, and impeccable hospitality. I can't wait to return
CHUNG TING YEE
Superior King Room
Stayed in Jun 2025
Family
31 review
9.0/10
Great
Posted on Jul 13, 2025
Definitely 1 of the best hotel in Starhill area . Convenient to walk around . Breakfast buffet is also nice , staffs are friendly .
Anonymous User
Deluxe King Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 2, 2025
Room is clean and spacious! The only downside is the mini fridge was faulty and caused a power trip at 3am.
Last Tourist
Superior Twin Room
Stayed in May 2025
Family
6 review
8.5/10
Very Good
Posted on Jun 28, 2025
Everything you'd expect from JWMarriot. The people standout- spontaneous smiles & greetings abound. The rooms are comfortable but have seen better days. You'd have to peer closer to notice, so on the surface is still very acceptable. The toilets have rain showers and amenities one would expect. The bar is equipped with a mini fridge & the usual selection of teas and Nespresso. The TV is large & modern but the cable channels are somewhat spartan with only a smattering of international channels. There is Chromecast available with the Samsung TVs. The beds are comfortable, on the stiffer side so good for bad backs & the pillows are fluffy and soft.
There's a spa & sauna, a 24 hr gym & a rather dated but functional & large swimming pool. The breakfasts are typical of a reputable Asian hotel- local fare mixed with more traditional Continental food selections.
Lai
Executive Deluxe King Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 15, 2025
Comfortable and clean spacious room. However, need some upgrade for all furniture.
KatC
Deluxe King Room
Stayed in May 2025
Couple
20 review
8.5/10
Very Good
Posted on Jun 8, 2025
Very good location and prompt service. Room is very spacious for deluxe king. Lots of shopping and good choices outside the hotel !
Dennis YY C
Deluxe King Room
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 1, 2025
Very nice and comfortable hotel
But the lift is ABIT stuffy n slow
If not,the whole stay will be perfect
Room was spacious and very comfortable
Worth the money paying for
Will look forward to coming back to stay in the same hotel again
Simply love the king size bed n sofa
It's everything U needed in Bukit Bintang
It's in the heart of it
All the way till midnight,U will nvr go hungry
Guest User
Superior King Room
Stayed in Apr 2025
Business traveller
4 review
10/10
Outstanding
Posted on May 27, 2025
Convenience and excellent breakfast served, privacy, polite and friendly services, tight security too
Anonymous User
Superior Room
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on May 27, 2025
pavilion mall just right in front the hotel, but no crossing line for people to cross over, have to walk a bit. and our internet in the room is only 4g using maxis, hotel wifi connection is intermitten
SyazwanH
Superior King Room
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on Jul 20, 2025
My recent stay at the JW Marriott Hotel Kuala Lumpur was nothing short of exceptional, providing a perfect blend of luxury and convenience right in the heart of Bukit Bintang.
6/7
KV510
Superior King Room
Stayed in Apr 2025
Couple
11 review
9.0/10
Great
Posted on May 11, 2025
Have birthday trip and they sent a cake to the room. The buffet breakfast is good with a variety of choices. Come with dinner but is buffet style at The Ritz Carlton, You need to walk a short distance to reach there
Wei Jeck
Deluxe Twin Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 17, 2025
Perfect location opposite Pavilion. Within walking distance to many places, coffee shops, cafe.
However it’s a tough place to call Grab transport bcoz of the heavy traffic there.
Not enough drinking water in the room.
SBAA
Superior Twin Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 19, 2025
Love the service, comfy bed, and central location of JW Marriott KL. Friendly staff make it perfect for both business and leisure stays in Bukit Bintang.
Weng Wah
Executive Deluxe King Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 18, 2025
Good location n good service. It's very near the shopping area.