Crosswaters Ecolodge & Spa

It’s a good place to escape the summer heat. It’s cool in the morning and evening, and the air is fresh. It’s very suitable for bringing children to experience the nature. Xiao Guo at the front desk is very enthusiastic and considerate service. Praise 👍🏻

I came here just as my child was on summer vacation. I was lucky to have a good weather. The air in the mountains is very good, and the environment is very good! The lady at the front desk is friendly and helpful. The kids are very happy playing in the water. I will come again next time.

A good place to escape the heat in summer, the surrounding landscape is very beautiful.

My friend received a return call from the hotel with a sincere attitude and hoped for a good review. The surprise of checking in and upgrading the room is very favorable to the impression, but one code counts for one code. The guests’ real feedback on the hotel’s feelings during the stay is not to make a fuss. Pointing out problems should be cherished as a hotel management. After all, only opinions can be obtained. Improve. The location of the hotel naturally occupies the first-class scenery of the scenic spot, and guests naturally expect first-class service. Write pertinent facts with the attitude of being responsible to the platform travelers, and hope to improve in the future!

Very disappointed! I have been to Crosswater Hotel many times before the epidemic, and I was very satisfied before. Going back after this epidemic has changed a lot. The facilities are outdated and not maintained, the service attitude of the service staff is very indifferent (it is said that a large number of staff are owed wages), and there are many mosquitoes. The most important thing is that the water used in daily life is full of mud and sand. After taking a bath, my whole body is itchy. Now I am going to see a dermatologist! ! ! The service staff also said that it was because of the rain. No matter what water you use these days, if there is a filter, it will not be full of sediment. These are used for bathing, brushing teeth, and boiling water. It is estimated that there is no maintenance, or it does not pay attention to customer feelings. The attitude of the service staff is tough and indifferent. Blame the guest afterwards. Afterwards, the hotel insisted that they were right and refused to admit their mistakes. Not coordinated either~ I will never stay in any of your hotels again.

The hotel is a relatively traditional resort with a large area and good scenery, but the service is average, the room facilities are average, and the sanitation is average. Considering the price, the score is generally poor.

Facilities: outdated Hygiene: OK Environment: Surrounded by mountains, gurgling water, very clean field; inside the hotel is full of cockroaches and bugs, and sleeps with musty smell at night, soaked in a high-power humidifier from day to night, wet paper towels are the best experience . Service: average, didn't get a quilt when asked, it was frozen all night Breakfast: just enough River tracing tour: I didn't feel it 2 private pools in the guest room: children love to play

The scenery of Nankun Mountain in the circle of the hotel is very good, other than that, the others are so poor that one point is too much. This hotel just took advantage of Nankun Mountain, nothing else.