I understand this is a freehold independent hotel so the expenses involved and restrictions imposed by heritage requirements must be onerous on the owners. For this reason I wish to be balanced and fair with my review. Positives: Picturesque building typical Cotswold style Room warm Bed comfortable Nice breakfast Girls on breakfast shift very pleasant, especially the dark haired girl who was bubbly and friendly The biscuits and magazines in the room was a nice touch The village itself is very pretty, if full of tourists. Negatives: Pub was cold and lacked character Food was average, menu an odd selection of choices and I felt overpriced for what was provided Service was average so I am unsure if it warranted an additional 12.5% service fee Our room ( number 2) was so tiny I had difficulty finding somewhere to place my bags, making getting dressed difficult. As the room was in the carpark we had to keep closed the ( heavy and dusty) curtains plunging the room into darkness with no natural light, which was depressing. The carpet was filthy and most surfaces sticky. Overall the room and bathroom felt dirty A hook to hang wet jackets would have been welcomed. The bathroom was basic, had seen better days and the floor had a lot of water staining The kettle was broken. There was no spare toilet roll so we ran out of paper. The wardrobe was dingy and had a chair placed across it so doors hard to open The hotel appears to be undergoing extensive renovation with a mobile kitchen taking up a significant number of car spaces, so very limited parking, meaning we had to walk a fair way from down the street with our bags. No fun in the rain. This renovation work also meant we had to walk over pipes and construction debris to access our room from the bar/ dining area and the sounds and smells carried into the room from the temporary kitchen. All of the above may be due to impacts arising during the renovations, but overall we were very disappointed with our stay.