Aparto-Hotel Rosales

Excellent hotel in relation to quality - price. Well done structure. The reception staff are very kind and always available. Located 2 steps from the Aguierre metro and a pleasant walk to the center (12 minutes). Thanks for room 704

Quite central hotel, with good public transport communication. Clean, spacious, comfortable and quiet rooms. Clean bathroom with soap and shampoo service. Correct and friendly treatment by the staff.

Very well located, the area is very nice. Good transportation nearby and option to walk to the center and various places of interest. The room is very spacious and comfortable, I would only add more lights since I think the lighting was not enough. The bathroom good. It has a minibar, electric jug and tea in the room. The attention was correct. The issue of parking is very inconvenient.

I paid for the parking for a day, and it turned out that equipped with cameras, someone with VERY LITTLE SHAME, (owner of a white-pearl-cream Fiat 500L) located in the next square to 30 (in which my car was parked). car), floor below, hit my car, damaging it significantly, without leaving a phone number, a note, or a notice at the reception. After this, I called the hotel so that they would simply call the person with such shamelessness and give him my details so that he could contact me, but the hotel's response is that the client's privacy prevails. Aspect that I respect at all times, but I want solutions, therefore call him and give him my information. To which I wonder, what about my rights as a client? If instead of being hit in the car, I get hit and run, is privacy important? That is to say, that someone who hits and leaves without giving notice is therefore committing a crime, for privacy rights we cover up the crime committed. On the other hand, the receptionist who attended me was cocky with me, which I don't understand, because I don't claim anything from the hotel itself, only my rights. And I would like to know what it would look like to him, and if the hit was on his car. In these cases, empathy is very important. The director also agreed to call me, but since Saturday she hasn't had time, and her call came yesterday to simply doubt my testimony and ask me if it was a blow, a scratch or what, something that changes mechanically but in fact is that my car being parked there has received a hit-mouse-focus hit, as you prefer to call it. And knowing that the law protects them because the videos are overwritten so a good hand washing. In addition, saying that it seemed like something invented because there was a cm to spare… whoever has left the car in the parking lot will know that it is just not enough! And that the fact that it hit me could happen but that you don't notify or report it is a very bad person. On the other hand, I had 4 rooms reserved for a specific date, which of course I have canceled due to the inefficiency of absolutely everything.

el hotel habitaciones y servicios bastante bien relacional calidad precio sin ser una maravilla, ahora no esperes la mejor sonrisa del mundo al llegar, les sobra gente para que cuidarlos es que no te preguntan ni de donde vienes para que eres un numero mas, les sobra gente en Madrid. Ahora mismo zona complicada si tienes que coger un taxi porque esta Ferraz cerca con las manifestaciones, tienes un parking enfrente porque el del hotel ya solo con ver la entrada te tira para atrás no solo es estrecho es que ademas no hay ascensor.

Me encantó la amplitud, la decoración, la comodidad, la preciosa cafetería y lo bien situado que está. Está previsto de cafetera, vitrocerámica, nevera y microondas si quieres cocinar algo. El baño con ducha y bañera independientes.

Hotel algo anticuado, especialmente la recepción y los pasillos. La situación es buena y la habitación está bastante bien, teniendo en cuenta el precio. Muy silenciosa porque daba a un patio. Hacía mucho calor en la habitación al llegar porque el AC estaba apagado. Habiendo comunicado previamente la hora de llegada habría sido un detalle conectarlo un poco antes. Probablemente es mucho pedir para un ***. En el minibar solo hay agua. Recepción correcta, aunque no me dio la clave del WIFI. Suficiente para pasar una noche por un precio asequible.

Genial el hotel, el edificio y la habitación. Reservamos para dos noches y la verdad que la habitación me sorprendió para bien. Habitación moderna, con un cuarto de baño bastante moderno, que además cuenta con un secador, productos de aseo y un espejo de aumento (que no siempre se encuentra) y camas cómodas para descansar La habitación tiene una mini nevera, fregadero, y utensilios de cocina como tenedores, platos y demás. Además, de un sillón con una lámpara y una televisión de un buen tamaño para verla desde la cama. También dispone de una mini terraza, que en mi caso daba a un patio interior y justo en frente había ventanas de bloques de piso. Como pega, los ruidos se escuchan mucho. Sean en el mismo pasillo, como en las habitaciones de al lado. Se escucha el ruido de la gente duchándose, hablando en la habitación o si llaman a la puerta con el timbre o con la mano. Y en la habitación hacía frío, no iba ni la calefacción ni el radiador de pared, no sé si será centralizado. El personal muy amable. Y buena ubicación, que hay cerca una estación de metro y un poco más retirada una de Cercanías. Además, cuenta con supermercados cerca y un Corte Inglés