C. de la Victoria, 4, Madrid, Community Of Madrid 28012, SpainView hotel details
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Guest Reviews of Victoria 4 Puerta del Sol
8.2/10
Very good
67 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities7.2
Service8.3
Cleanliness8.0
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All reviews(67)
Positive reviews(57)
Reviews with photos/video(15)
Great service(16)
Convenient location(12)
Too noisy(11)
Awesome stay(10)
Delicious breakfast(10)
Located in the city centre(9)
Negative reviews(10)
Guest User
Triple Room
Stayed in Jul 2026
Family
6 reviews
10/10
Outstanding
Posted on Aug 18, 2026
The location is great, very close to Puerta del Sol, with lots of food options nearby. Most attractions are within walking distance. The staff were also very welcoming and patient, especially for first-time international travelers like us who aren't very good at English.
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Guest User
Triple Room
Stayed in May 2026
Travelling with friends
12 reviews
9.0/10
Great
Posted on Jun 10, 2026
Hotel has a really nice balcony. Good for pictures. Also location is perfect in the middle of Sol
MyLittleTraveller
Triple Room
Stayed in Jan 2026
Family
31 reviews
8.5/10
Very good
Posted on Feb 9, 2026
Great location beside Puerta del Sol. Good street view and friendly staff 👍👍
Guest User
Double Or Twin Room
Stayed in Apr 2026
Couple
2 reviews
2.0/10
Posted on May 26, 2026
We were so looking forward to staying at this property. I got sick in the second day of my trip in Marakesh and we went back to USA cutting our three wks vacations short. I got all my refunds back from every other hotel and airlines except this property. We sent them hospital stays, bills, doctors etc and even though they still rented my room they never got me a refund despite trip.com triying so many times. Very poor way of doing business and scanning public. I will look elsewhere in my next stay.
Guest User
Triple Room
Stayed in Apr 2026
Family
5 reviews
6.0/10
Posted on May 24, 2026
No hot water kettle in the room, and you have to pay for water. The bathroom exhaust fan wasn't working.
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Lilitongxue77
Double Or Twin Room
Stayed in Sep 2025
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Nov 11, 2025
Absolutely fantastic! The location is super convenient, with plenty of eateries downstairs. It's lively, yet feels very safe. I highly recommend staying here. They provide towels and tissues, and it's very close to the city center, making it easy to get anywhere.
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Guest User
Triple Room
Stayed in Mar 2026
Travelling with friends
4 reviews
7.0/10
Posted on Apr 24, 2026
The location is fantastic, but everything else is a bit disappointing. Still, with a location like that, what more can you ask for? If you're looking to save some money, it's worth considering.
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Hew Chin Sean
Triple Room
Stayed in Sep 2025
Travelling with friends
15 reviews
10/10
Outstanding
Posted on Oct 19, 2025
Very convenient location within walking distance to shops and major attractions, with a lively atmosphere at night. The staff were friendly and accommodating, allowing my friend to check in early after her morning flight. Breakfast was enjoyable and served in a charming basement dining area. A decent hotel with a touch of vintage character.
Anonymous User
Double Or Twin Room
Stayed in May 2026
Booked for others
10 reviews
8.0/10
Very good
Posted on Jun 17, 2026
Stayed there only for two nights as I had an appointment at the US embassy.
Eileenwyl
Double Or Twin Room
Stayed in Mar 2026
Couple
5 reviews
5.0/10
Posted on May 4, 2026
Like a guesthouse from decades ago in China, and so overpriced.
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Alicia MENENDEZ LLAMAZARES
Family Room
Stayed in Nov 2025
Family
2 reviews
9.0/10
Great
Posted on Dec 23, 2025
Great place and location. Only problem it you have lots of luggage you need to walk to taxi stand.
Very friendly staff and clean.
A bit noisy at night but bearable
Guest User
Triple Room
Stayed in Nov 2025
Family
3 reviews
4.5/10
Posted on Dec 10, 2025
There was a strong perfume smell in the hallway. Also, even though I had booked a taxi for a specific time, it didn't show up. I was told to go to the main street and hail one myself, which was stressful. I wish they had told me sooner.
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Guest User
Triple Room
Stayed in Jul 2026
Family
1 reviews
9.5/10
Amazing
Posted on Aug 31, 2026
Very noce hotel, in center!
Guest User
Double Or Twin Room
Stayed in Jul 2025
Family
16 reviews
10/10
Outstanding
Posted on Aug 26, 2025
Amazing stay! The staff is very friendly and helpful. he hotel is in the heart of Madrid, which makes it very convenient. Moreover, there are a lot of restaurants nearby.
Guest User
Family Room
Stayed in Nov 2025
Family
3 reviews
9.0/10
Great
Posted on Dec 7, 2025
Near to city but the room is quite aged. At least well maintained