Mountain View Hotels in Nikko

Although the hotel is a bit old, the facilities are perfect and the buffet is delicious. The best part is the open-air hot spring on the top floor; soaking in it while it's snowing is an unforgettable experience. There are also two other indoor hot springs, which are perfect.

The room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service. Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels. The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.

This was by far the best value-for-money hotel we've ever stayed at during our many international trips. It's only about a 10-minute walk from the Onsen Station. The hotel is brand new, the rooms are huge, and the facilities are all-encompassing – seriously, they thought of everything! Check-in is fully self-service, though one minor hiccup was that it didn't prompt me about the number of guests, so I kept getting an error until I realized I needed to delete the extra guest slots. And for this price, it even includes a private hot spring bath with authentic thermal water – absolutely amazing!

The excellent service, stunning views, and delicious food made me completely forget about the hotel's age! We booked a half-board stay, and the room was spacious. The location was fantastic, leaving us thoroughly satisfied. They even offered a shuttle service to the station. I would love to visit again!

One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......

I stayed here for a business trip. I was prepared for a very small 4.5 tatami mat Japanese-style room, but it was surprisingly cozy and felt just like my own room. The toilet, located at the back of the room, was very clean and pleasant to use. The onsen (hot spring bath) was also empty on a weekday, so I had it all to myself, which was great for soothing the fatigue from a lot of walking. I wonder if it would be packed on weekends? Most of the shops around the station closed abruptly around 5 PM, leaving no dining options, but having a convenience store right across the street was a huge lifesaver. The breakfast was also uncrowded on a weekday, allowing me to enjoy it leisurely. It was Japanese-style and healthy, which I appreciated. Given it's a station in a tourist area and one of the more affordable options around, I'd definitely like to stay here again if I have the chance.

Hotel facilities and service attitude are OK, but the location is a bit off, there are not many places to eat around, a bit far from the center.

The exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.

I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.” My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station. The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away. Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family. 自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金（おそらく入湯税）」と明記されているのに、それでも「だまされた」と書く人がいます。 私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00／9:30／10:00／15:15／16:15／17:15／18:15 に運行しています。 部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い（殺虫剤のような匂い）だと思います。窓を開けてしばらく換気すればなくなります。 朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。

Hotel location except for driving passengers, it is not convenient to take the bus. The type of room booked is only a smoking room, and the room has a strong smell of smoke and is uncomfortable. The food supply is very good and there are surprises. The hot spring baths are good. This hotel really wants to improve the quality of hygiene, the carpets are dark, and the room should be changed to not smoke. But the price is very high, especially the discount of Trip.com