Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 7, 2025
Lindaxiaolingzi
During the recent three-day autumn foliage season, rooms in Nikko were extremely difficult to book, especially balcony rooms with views of Nantaiyama and Chuzenji Lake. This time, I checked in at noon and requested an upgrade to a lake view room, and luckily, one became available on the 5th floor, the top floor. The balcony of the room offered a breathtaking lake view! Although the price was high, it was truly amazing!
Environment: Prime location near Chuzenji Lake, with its own dedicated station. The pier, lakeside, and Kegon Falls are all within walking distance.
Service: Top-notch. From check-in to introductions, turndown service, and breakfast the next day, the staff were impeccably at home! They now offer twice-daily shuttle service from Nikko Station. Truly fantastic!
Facilities: Complete with all amenities, including a private onsen (hot spring), and state-of-the-art bathing and skincare facilities.
Cleanliness: Spotless, and the public areas are impeccably beautiful.
Staying here is like living inside an oil painting, except for the price. But this is just one example! The purpose of making money is to achieve Ritz-Carlton freedom.
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Price per night from:PLN 2,787
Posted on Nov 1, 2025
Guest User
My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.
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Price per night from:PLN 511
Posted on Apr 16, 2026
Guest User
This was by far the best value-for-money hotel we've ever stayed at during our many international trips. It's only about a 10-minute walk from the Onsen Station. The hotel is brand new, the rooms are huge, and the facilities are all-encompassing – seriously, they thought of everything! Check-in is fully self-service, though one minor hiccup was that it didn't prompt me about the number of guests, so I kept getting an error until I realized I needed to delete the extra guest slots. And for this price, it even includes a private hot spring bath with authentic thermal water – absolutely amazing!
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Price per night from:PLN 500
Posted on Nov 17, 2023
Sieyenthank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com
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Price per night from:PLN 358
Posted on Mar 22, 2026
Guest User
The bath, bed, amenities, etc. were very good. There are various supermarkets if you go by car for about 15 minutes. The nearby Tobu World Square is wonderful.
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Price per night from:PLN 406
Posted on Feb 24, 2026
Guest User
I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.
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Price per night from:PLN 279
Posted on Jun 19, 2026
Anonymous User
We especially liked the warm welcome when we arrived. We were greeted, shown around, taken to our room, and everything was explained to us, which made check-in very easy and comfortable.
The public onsens aren't very big, but they never felt crowded while we were there. There are also some beautiful places to walk nearby.
Both dinner and breakfast were excellent.
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Price per night from:PLN 537
Posted on Sep 8, 2025|Japanese-Style Double Room with Private Open-Air Bath (Raised Tatami Area & Futons) Non Smoking
Guest UserAs mentioned in other reviews, both breakfast and dinner were a bit underwhelming. For dinner, I ordered the 100% beef hamburger and Mexican salad. The salad was delicious, and the burger was wonderfully meaty. Breakfast consisted of scrambled eggs, ham and sausage, salad, and yogurt. The sesame bread was delicious. However, the coffee was lukewarm and undrinkable.
The public bath felt quite small; it gets crowded quickly with just five people. A group of seniors had monopolized it, chatting loudly, so I just quickly washed up, spent about 5 minutes in the outdoor bath, and left. Such a pity! With no other option, I was able to relax in the private bath on the balcony, enjoying the hazy moonlight. The shuttle bus service was convenient.
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Price per night from:PLN 234
Posted on Nov 18, 2024
Saki
About a year ago
When I stayed here, the Sri Lankan woman who helped me remembered me ✨
Thank you so much for taking my circumstances into consideration and helping me ✨
The tranquility of Oku-Nikko suits me perfectly ✨
I will stay here again
Thank you very much ✨
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Price per night from:PLN 231
Posted on Apr 21, 2025|Double Room
Yong Chuang TngExcept for the excellent location (nearest to Tobu-Nikko Station and the buses stops to various locations and places of interest, the hotel is badly in need of upgrades for it's rooms, facilities and amenities.
The room I stayed in is big (compared to most hotel rooms in Japan) but the toilet seat cover keeps falling down while using it.
Plenty of cobwebs at corners , especially along the corridor.
The bathroom taps is like a 'makeshift' upgrade shared by basin and bathtub. See photo.
Good thing is that I can see upgrading and renovation taking place but seems like it has been going on for a very long time already.
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Price per night from:PLN 61