Itoen Hotel New Sakura

"The accommodation was great! It's not too far from the station. The weather was nice in the morning. The breakfast was a buffet, there's an onsen (hot spring bath), private bathrooms, and various activities. The staff provided excellent service. I'll definitely stay here again if I have the chance."

Kinugawa Park Hotels

"A retro-style hotel, but in a good way. Well-maintained, with beautiful views (especially from the bathroom). The staff was very helpful and courteous."

Kinugawa Royal Hotel

"From a price-quality point of view, this hotel is quite worthwhile for the unpretentious traveler. The location is in a picturesque place, but away from the main route of Nikko attractions. The hotel is quite old, but this was not too annoying. But dust is wiped only in visible places (no one bothers with anything near the windows or the hatch in the toilet). There was also very little water pressure in the room, although everything is fine in the onsen. The onsen was fine, but on one of the three days the smell of bleach was quite strong. The dinner was good, considering the cost and free alcohol, but the breakfast was quite unusual for a European."

Kinugawa Grand Hotel Yume No Toki

"Very nice hotel and super friendly staff, highly recommended"

Hoshino Resorts KAI Kinugawa

"This is my first time writing a bad review. We stayed at Kinugawa Hotel during the ***** New Year holiday. Our family of three arrived around 7 pm on the 29th of the ***** year. The check-in staff were extremely slow and inflexible. Only after we told her it was ***** New Year did she say she would come to our room to check us in later. They brought an extra bed for our ten-year-old child, but it was a baby bed. Breakfast and dinner were served at the hotel every day, and they were probably the worst breakfasts and dinners I've ever had. According to other reviews, it might be from a central kitchen. They also called us every day to confirm what time we would be eating, demanding that we be on time. If we were even half an hour late, they would call us to say that we had canceled and that they wouldn't refund us. Those things were alright, but we were late in the first place. When checking out, we were never told by the staff that we had to leave the room before midnight. Just after midnight, while we were packing our luggage, the hotel called to urge us to leave, and then called every five minutes. Even worse, ten minutes later, someone knocked on the door and tried to open it a second time. We opened the door to show them we were closing our luggage, but the hotel kept calling. The pressure was unprecedented. Finally, around 12:20, the three of us, still without our shoes on, awkwardly left the room. From the room to the lobby and then to the cable car station, no staff member ever helped us with our luggage; perhaps they were all busy urging guests to leave. Unless you're always punctual, never late, and don't mind pre-prepared meals on vacation, this is a good option. The food here is extremely bad. If you've really been ripped off, I suggest buying instant noodles from the vending machine behind the hotel. It was a nightmare; the difference between it and Hoshinoya was like night and day. We also went to the Ritz-Carlton Nikko this time, and compared to Kinugawa, the service was vastly different, although the price difference wasn't that significant."

Nikko Tokinoyuu

"The main advantages of this hotel are its traditional ryokan-style atmosphere, the on-site hot spring baths, and its convenient location. Several tourist attractions and bus stops are within walking distance, and the room rates are reasonable. However, the service was extremely disappointing. On the day of check-out, the hotel only allowed luggage storage until 12:00 PM. After check-out, guests were not permitted to use any of the hotel’s facilities, including the restroom. Instead, we were told to use the public restroom next door. Because of the poor customer service and lack of flexibility, I would not recommend staying here."

Kamenoi Hotel Okunikko

"The hospitality was great, and I had a pleasant stay."

Oku Nikko Mori No Hotel

"The hotel is conveniently located a few hundred meters from the bus stop. There are plenty of walking trails nearby. The hotel is clean inside. The food is delicious, with a buffet breakfast and a set menu for dinner. The room has everything you need, including a powerful heater. I booked a fairly large room and didn't regret it. And of course, there's an onsen. One indoor, one outdoor. There's a cold-water bath and a sauna."

The Pageant

"The staff is very courteous and the hotel is very clean. There are private onsen available for guests to use."

Rakuten STAY VILLA Nikko

Ooedo Onsen Monogatari Premium Kinugawa Kanko Hotel

"The all-inclusive package was the best! 👍 I used it multiple times whenever I wanted. There were so many food options, I was spoiled for choice, haha. The sashimi was also fresh and delicious."

Hotel Famitic Nikko Station

"Stayed here 1 night, we had great discount for bus voucher due to staying here (just showed reservation on the bus ticket counter). The location is good and room was ok"