Mountain View Hotels in Ulaanbaatar

Firstly, this hotel is Ulaanbaatar, Mongolia's highest-rated luxury hotel, and most of its services are of a very high standard. For example, the two male managers who served me on the night of my check-in were professional and friendly, which prompted me to extend my stay for another day at my own expense. The hotel's dining service is also top-notch, both in terms of staff quality and food excellence – truly fantastic. However, on the last day of my extended stay, there were a few incidents that I can't quite get over. Firstly, a female manager, in front of several staff members, questioned whether I had paid for the first two nights. This was not only bad luck during the Chinese New Year, but such an inquiry in public, without regard for the guest's dignity, is truly debatable. Secondly, I trusted the hotel to help me call taxis, one for sightseeing in the morning and another for the airport the next day. The cost was significantly higher, but they explained it, and I accepted. The taxi for sightseeing went smoothly as I booked it on the spot. When I returned to the hotel at noon, no one informed me whether the taxi for the 6 AM airport transfer the next day had been confirmed. I couldn't help but go downstairs to ask if there was a taxi available to the State Department Store. After a staff member made a call, they said the taxi company had no cars available due to the holiday, and I could only walk or try my luck on the street. I was dumbfounded at that moment. I was supposed to leave at 5:50 AM tomorrow, and no one had informed me whether the taxi booking was successful, nor was there a contract or notification. What was I supposed to do? So, I quickly arranged a car through a travel agency for an airport transfer at 5:50 AM the next morning. When I checked out at 5:30 AM the next day, the receptionist told me a car had been booked. It was a very passive situation, and I also had to explain the issue with the room fees from the previous two days. Fortunately, the receptionist that day was very professional and understood my urgency to catch my flight, helping me resolve each issue professionally. Highly commendable!!

The room was clean and tidy. The location is great for avoiding traffic on the way to the airport, especially if you have an early flight the next day. The restaurant food was mediocre, and the indoor central air conditioning was quite noisy.

After two-and-a-half weeks in Western Mongolia, my friend and I treated ourselves to two nights at the Kemnpinski before returning to our homes. The room was spacious and spick-and-span clean. The bedsheets were exchanged already after one night. The dinner at the Japanese restaurant was wonderful in a private room that allowed us in-depth conversation reminiscing about our experiences. The second night we treated ourselves to massages and facials at the spa - the best we have experienced in hotels. Breakfast offered a wonderful selection of fruits, veggies, eggs, cheeses, and good coffee. All-in-all a great experience.

Very good hotel! There is everything for a comfortable stay. Very good hotel location and service. We were provided with a taxi to the train station and also provided with breakfast, despite the fact that we checked out very early. We can recommend this hotel to everyone who plans to visit Ulaanbaatar.

Conveniently located along Ulaanbaatar's central avenue, near the Bayanzurkh district. Nearby are E-Mart, Narantuul, and Sunday. Parking is available for the hotel's guests (pay per hour) on the building's - 2nd ground floor. The breakfast selection is very limited during the off-peak season.

The Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.

It's was a lovely hotel the staff was excellent very professional a special thanks to Saran and reda we arrived at the hotel early in the morning due to the flight time and with the check in time being 14.00 we was in for a long wait the hotel really looked after us and Saran moved heaven and earth to get us in the room by 11.30 which was really kind of him the hotel itself was really good the room was excellent and absolutely spotless the hard working staff really deserve credit. We didn't have breakfast but the cafe bar was very nice and really reasonably priced.me and my wife loved our 7 nights stay and a would highly recommend the hotel to anyone visiting ulaanbaater

Best hostel to enjoy the teji! Bide, refrigerator, coffee pot, electric outlet by bed, bathroom floor and ger floor heating were all great. I gave you extra towels and toilet paper. Breakfast was delicious, both Mongolian soup and American. In particular, the Mongolian soup tasted like Korean Oh #gi beef soup, so it was so good in the chilly weather! It's quite far to Turtle Rock (8km) and you can't walk. Please note.

For the location of this home (close to where I am going), all kinds of general, although not to the point of very bad, but also can not boast anything. At night, you can hear the sound of the KTV downstairs. The breakfast is very poor, not delicious, the cold meal is mainly, the service is very general, the smile service can not be done, and the restaurant on the second floor tastes not good.