Find 5-Star Hotels in Ulaanbaatar

"Good side: Location is the best, is just opposite of the sukhbaatar square. Near shopping malls. Staffs are helpful and nice. Bathroom and toilet space is huge. There is a separate for shower and bath tub. Downside: - hotel rooms looks old, got yellow marks or mould marks on the surface of the ceiling, quite weird as the room is non-smoking room. Also got yellow marks on the toilet bowl 😭 - the electric outlet for phone charging on the headboard is not working well. When I reported this to hotel staff, they provider me with an extension cord 😓 - curtains and blinders seems dusty and old."

"Hotel is very strategically located near Sukhbaatar Square and it is walking distance to the museums and there are lots of restaurants near the hotel. The hotel reception staff speaks good English and are very helpful. Our room is spacious, clean and had plenty of light. Highly recommend Best Western Premier Tuushin for its great location, comfortable rooms and attentive staff."

"The oldest hotel in Mongolia but in my opinion very nice inside, mega large rooms, everything renovated, mega reception and definitely the best location because in the very center. Breakfast ok, but for a 5 star hotel and no coffee machine at breakfast it is unacceptable - that's one minus!"

"Kempinski Ulanbator location is 20 min walk from the city centre which is acceptable. The check in and check out was smooth and easy. The room is clean and the bed was comfy. The only minus as my room is facing the main road and it is a bit noisy when the window is open. Breakfast is also delicious but service is a bit slow. I stayed there for 2 nights and I enjoyed it."

"I really dont understand their AC and ventilation system. With the AC it is too noisy to rest but without it the room has no air to breath. Also the sheets are too hard and the air is dry. Not comfy."

"I stayed there over 7 nights. On the first day I arrived at 12 noon and the check-in time was 2.00 pm. After a 13 hour flight and car ride from the airport to the hotel I just wanted to get into the room and have a hot shower. Usually in all other cities and hotels in Asia, they would have allowed me to check in earlier if they had a room. In this case, they had a room but wanted to charge me the rate of 30% for that two hour stay. I paid for it as I was in no mood to argue over it and as my Mongolian business partners were with me and I did not want to cause a scene. The hotel toilet had a smell from the drainage pipe and they could not clear the smell even after I had complained. The service staff was generally pleasant although some of the restaurant staff need some further training. At the Chinese restaurant when I asked one of the waiter to change to a private room after being seated at the normal dining hall which was noisy, the waiter replied that he was busy. And asked me to go to the reception. Perhaps they are still a bit rough at the edges. Also, the 24 hour room service does not exist as is promoted in their brochure in the room. I had to go to the front desk and then I was directed to go to the coffee house to make my order. I asked why nobody picked up the 24 hour room service line and the front desk asked me what number I dialed. I replied 3222 as was in the brochure in the room and he told me it was 3150. I told him its 3222 as per the room brochure but he insisted it was 3150. I went back to my room to double check after placing the order at the coffee house and it was 3222 in the brochure. So either they have a wrong print or they have not updated with a new number. I was seated in the cafe many times and I noticed a gentleman who would go up to sign for a coffee at the cafe. I assumed he must be a senior staff of the hotel. If he was indeed a senior staff I thought he would be friendly enough to smile to the guests at the cafe and assume some if not all the guests are also guests of the hotel."

"This is my third time in Ulaanbaatar. I used to stay near the square, but this is my first time here. The hotel is great, the service is satisfactory, and it is super warm. The front desk also gave me breakfast, which is nice. The room is clean and bright, the gym has everything, and there is coffee bene downstairs. Helped me book a taxi, which is very thoughtful. There are Korean restaurants, Chinese restaurants, Indian restaurants, local restaurants, and convenience stores everywhere to satisfy all kinds of stomachs."

"The rooms are excellent with great bathrooms. The food food is very delicious with good room service as late as midnight with a wonderful selection. Breakfast is excellent too. Although the room was good size and clean, the air conditioner or fan did keep me awake all night on both times I stayed there. I asked room service, they said someone would come to sort out but unfortunately they never did and so I couldn’t sleep each time - for light sleepers like me, this could be a problem . But overall, I would still stay here again "