Nairobi Hotels with Swimming Pools

Anthony, a trainee at the concierge, was super friendly and helpful. Super professionalism made my stay rewarding. The breakfast was very good but the room wifi was very weak and cannot be connected. Location is great and restaurant Kilimanjaro, riverside shuttle station are within walking distance.

The hotel is ok, price performance ratio is ok. the kitchen is very good. only the location is a bit out of the way. All hotel employees are very nice and willing to help. Except for a young man at the reception, I've never experienced anything like that before, something so unpleasant. That was the only negative thing about my stay.

Participating in the project business negotiation meeting is relatively close to the foreign unit, and choosing to stay in this hotel also shows our identity. This hotel is also the most luxurious hotel in the city, with first-class facilities and first-class service. Breakfast was excellent, and Ctrip prices were moderate.

The room is very good, and you can directly use domestic plugs, no adapters are needed, and the check-in experience is very good. There is also a Chinese restaurant, which is very convenient for eating.

Booked 3 club rooms for 3 separate nights during a multi-stop tour through Kenya. The Stanley and the 1902 lounge were one of the highlights of our trip and we would definitely stay here again and specifically book the club rooms. First of all, the staff were incredible - Emilie, Collins, Benson (1902 lounge butlers), Steve (concierge) and Susan (management) deserve special recognition. They all went above and beyond to ensure our stay was amazing. The 1902 lounge is well worth the upgrade. Soft drinks and snacks during the day, and an incredible happy hour daily from 6-8 with hard drinks and hors d'oeuvres. And if your flight is later the day of checkout, you can use the lounge throughout the day. The staff were incredibly friendly, helpful and attentive. We tried all 3 restaurants during our stay - The Thorn Tree cafe provides an excellent breakfast and is good for lunch. Both the Thai Chi and Pool Deck restaurants were excellent dinner choices. If you are heading on Safari or to Mombasa you can leave the luggage you don't need with the concierge, taking only the things you need for that part of the trip. This makes traveling so much easier. The beds were comfortable and the rooms were spacious and well-appointed. As we returned to the Stanley from one of the legs of our trip, we all remarked that it felt like we were ”coming home”. Would highly recommend.

Without the service awareness of the five-star hotel, I clearly stated that the room set for the second night was higher than the first night, and the money cost hundreds of dollars, not to say that the two rooms are the same. Since the same, why are the two room types and two price points? I won't choose this brand next time, it's too bad.

I stayed at Ole Sereni Hotel on my transit, had an issue with my booking and Everlyn at the reception was kind enough to help me manage my booking as well she was attentive to details. The rooms was very clean. I would highly recommend this property.

The room facilities are clean and tidy, the service is very good, and the breakfast is rich. Ctrip's service is also quite good. Because we need to book a hotel pick-up, the customer service informed the hotel's email address and edited the email content.

It was my first time to stay EKA. I arrived 8 hours before check-in time, having made a booking for one night. Unfortunately, my connection flight was on the same day, meaning that I wasn't spending a night in the Hotel. So grateful to have been allowed early check-in at no additional cost. A plus on flexibility of hotel management. Staff were generally warm, professional and willing to help. I will certainly be back!

The location is close to a large shopping mall. There are also famous restaurants, exchange shops, etc. nearby, which is very convenient. The security is tight and it is very safe. The swimming pool is big and clean. Children like it very much. The service and food are of a very good standard and highly recommended.