Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 24, 2025|Standard Room With Two Double Beds
Guest User
I only stayed at JW Marriott Nairobi for one day, but it was more than enough to make a great impression. From the moment I arrived, the staff were incredibly welcoming and made everything feel easy and comfortable.
The hotel itself is beautiful, modern, and very well kept. My room was spacious, cozy, and thoughtfully set up, with a lovely view of the city. It felt like the perfect place to relax, even with such a short stay.
I also really enjoyed the food — everything I tried was fresh and well prepared, and the atmosphere was calm and inviting. Overall, it was a great experience, and I’d happily stay there again, even if just for a quick visit.
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Price per night from:£142
Posted on Jul 19, 2026|Standard Room
Franc ZhangService was very good. The pick up at the airport was very efficient. All staff from Front Desk to Room Cleaners were very polite and helpful. The rooms are clean and comfortable.
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Price per night from:£106
Posted on May 23, 2026|Superior King Room
SIR JAMESOverall Rating: 3.8 / 5The Highlights:Aesthetics: The rooms and property feature a beautiful, classic charm that makes for a cozy and memorable family backdrop.Cleanliness: Excellent hygiene standards throughout the property, providing great peace of mind.Food Quality: The taste and flavor of the meals served were highly rated by the family.Areas for Improvement:Service Speed & Attentiveness: Rated 3.5 / 5. While waitstaff were friendly, you often struggled to locate them if you needed assistance after your food was initially served.Food Temperature: Although the food was delicious, some dishes were served cold, which slightly impacted the dining experience.
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Price per night from:£53
Posted on Jun 5, 2026
Guest UserPros: My family and I stayed for one night. I recommend this hotel. It has 24-hour security, beautiful modern design, hospitable staff, and a large, comfortable room. We had dinner at the panoramic Troy restaurant on the 8th floor; I suggest trying the fish and lamb.
Cons: The pool needs a bit of renovation.
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Price per night from:£89
Posted on Apr 7, 2024
Guest User
It was my first time to stay EKA. I arrived 8 hours before check-in time, having made a booking for one night. Unfortunately, my connection flight was on the same day, meaning that I wasn't spending a night in the Hotel. So grateful to have been allowed early check-in at no additional cost. A plus on flexibility of hotel management. Staff were generally warm, professional and willing to help. I will certainly be back!
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Price per night from:£89
Posted on Jul 15, 2026|Deluxe Room
Guest User
I stayed here twice, once on arrival and again the day before my flight home. The first time, I was a bit disappointed because I was on the 5th floor and my window looked out onto a terrace. However, my second stay was on the 9th floor with an amazing view overlooking Nairobi National Park, which really boosted my overall impression! I could even spot giraffes and ostriches with binoculars.
The room itself was spacious and comfortable, with absolutely no complaints. Security was also excellent. I had expected there to be more shops within the building, but aside from about three restaurants, most of the other spaces were vacant. So, for any shopping, you'll need to venture outside.
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Price per night from:£36
Posted on Aug 13, 2025|Standard twin Room
Guest UserIt's not my first time staying here. The hotel isn't new, but it's still decent. The main draw is its excellent location; there are many Chinese people and Chinese restaurants nearby.
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Price per night from:£47
Posted on Aug 14, 2024
Sammyjake95
Nice hotel. More upmarket than others. Very clean and offers a good service. I would recommend they do some more maintenance however, especially with the men’s steam room. It’s quite run down.
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Price per night from:£41
Posted on Jun 13, 2026|Standard Queen Room
KulateinLovely staff and friendly, everyone was professional and helpful, they ensured my stay was comfortable and enjoyable. The location was nice with taxi service nearby, the town centre was walking distance with security fficer always ensuring you are safe and checking on you.
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Price per night from:£25
Posted on Oct 18, 2023|Superior Room
şükrü devecioğluThe hotel is ok, price performance ratio is ok. the kitchen is very good. only the location is a bit out of the way.
All hotel employees are very nice and willing to help.
Except for a young man at the reception, I've never experienced anything like that before, something so unpleasant. That was the only negative thing about my stay.
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Price per night from:£68