4-Star Hotels in Nairobi

Very good, clean apartment. I was surprised that it's larger than it appears in the photos. The shower works perfectly, there's plenty of hot water, and the kitchen has a fridge, stove, microwave, kettle, and even a blender. The staff are responsive and friendly; it was a pleasure interacting with them and asking questions. The neighborhood itself didn't feel very safe to me, but there's a large supermarket and a few nice places to eat very close by. I definitely recommend it!

The accomodation is absolutely top range and comfortable and the place has so much to offer. Unfortunately, it appears to be running on auto pilot or poor management. These are the things which really annoyed me: 1. Arriving at night, the signage is not well lit and we struggled to establish whether we had arrived at the right place, especially the security personnel at the gate were not being very helpful. They have never been given any training to help them understand that they are the first point of contact between guests and the residency. 2. We arrived on a ”Jazz Night” but, although I am a jazz lover, it should not be foreced upon everyone. The layout of the dining area is very poorly thought out. There was no maitre d'hotel or someone to direct us as to where we should go if we wanted to eat and not listen to music. Eventually we found someone to help us walk past the music area and squeeze past the tight space to go past th bar to the dining area. The whole layout is kind of back to front. The dining area should be more easily accessible and there needs to be a way to separate the main dining area without getting rid of the dining tables in the music area. 3. The dining area is exposed at the back and there was a strong could draught that night, because the rear part of the dining area is exposed to the elements.

This hotel is owned by a Chinese proprietor and has 150 rooms. The breakfast is really good, especially the freshly made egg pancakes with that lovely 'wok hei' ( smoky flavor). The room facilities and cleanliness are on par with hotels like Home Inn or Hanting. Don't expect much from the hairdryer, but the breakfast was a pleasant surprise. The rooftop pool isn't very big, about 20 meters long, and there's a gym on the fourth floor. Overall, it exceeded my expectations, and I'd definitely come back.

I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them. I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep. Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower. That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.

The hotel is good, but on the last day, there was a foul smell from the sewer, which was not there before. The breakfast in the hotel is simple but sufficient, a good choice for business trips!

Nice location. Nice Big Rooms. Room service is a bit delayed always. They shall have a little more options for vegetarian breakfast. One thing that’s really disturbing to see in a hotel like this, even if you are waiting for your checkin at the hotel and you ask for water, they charge for it.

It's not my first time staying here. The hotel isn't new, but it's still decent. The main draw is its excellent location; there are many Chinese people and Chinese restaurants nearby.

Everything was good. We spent there one night, the staff was friendly and helpful and they even gave me a complimentary birthday cake and a song in the morning - this was very unexpected and very sweet!

The environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.

I stayed at this hotel for one night on May 4, 2025, and had a pleasant experience. The location is excellent—less than a 20-minute drive from the airport, in a safe and secure neighborhood. The hotel is gated with visible security, and even Uber drivers are required to state their purpose before entering, which I appreciated as it made me feel safe. There’s also a guard stationed at the entrance to the rooms, adding an extra layer of security. The room was clean and comfortable, and I had a peaceful night’s sleep thanks to the quiet surroundings. The reception staff were friendly and hospitable, making check-in smooth and welcoming. A shopping mall is just a 15-minute walk away, or a short Uber ride costing less than $2. The hotel is also easy to locate. Overall, I was very satisfied with my stay and would definitely consider coming back in the future.