79 Shuiximen Street (Shuiximen Dajie), Jianye District, Nanjing, Jiangsu, 210017, ChinaView Hotel Details
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NEQTA Hotel Guest Reviews
4.6/5
Very Good
1108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1108)
Positive reviews(1068)
Reviews with photos/video(224)
Classy environment(143)
Convenient location(104)
Friendly front desk staff(89)
Large rooms(45)
Many amenities(34)
Close to scenic area(21)
Comfortable bed(13)
Convenient public transportation(8)
Negative reviews(40)
Anonymous User
Cozy Queen Room
Stayed in Sep 2024
Solo travellers
116 review
5.0/5
Outstanding
Posted on Oct 8, 2024
This hotel is about value for money. Location is great and room is very reasonably priced.
Response from Property: Thank you very much for your positive feedback on our hotel! We are deeply gratified to know that you find our hotel to be good value for money, with an excellent location and reasonably priced rooms. This has always been our goal – to provide every guest with a cost-effective lodging experience.
Guest User
Boutique Queen Room
Stayed in Aug 2024
Travel with friends
1 review
4.5/5
Great
Posted on Aug 31, 2024
Cheap and in a good neighborhood
Lvxingchenxiansheng
Superior Room (Tatami)
Stayed in Oct 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Full marks for this price and experience
But you can't get breakfast for this price
Given an upgraded room, a bit far from the subway
The room was average in soundproofing, but the sleep was good
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our hotel. We are glad to know that you are satisfied with our price and service experience and give full marks, which is a great encouragement to us.
Regarding breakfast, we are deeply sorry that it is not included in the price. In the future, we will consider launching more preferential packages to meet your needs. At the same time, there are abundant breakfast options in the surrounding area, and we hope you can enjoy them.
Guest User
Superior Room (Tatami)
Stayed in Oct 2024
Family
2 review
2.5/5
Posted on Oct 6, 2024
I rarely comment, I only comment when it's too bad. This hotel is unprofessional and dishonest. The front desk always hesitates when talking.
The first point: I called to ask if there is a parking lot an hour before going to the hotel. The hotel front desk said that there is no parking place in the hotel, but you can park in the nearby Mochou Park for one dollar per hour at night. I thought, okay, let's go with this arrangement.
When I arrived at the hotel, I found that there was a parking lot under the nearby human resources building. When I asked the front desk, they didn't clearly answer whether they would post a sign or be driven away, and just let us try. Because I couldn't park in, I didn't plan to give up parking nearby.
But when my child went to the toilet, I saw that there was a small parking lot behind the hotel with two empty spaces. The front desk replied to me that the parking space was limited, and let us try if we lifted the barrier, then we could park. But later I saw that the parking space situation can be seen in real time on the front desk monitoring computer, which means that the hotel has parking spaces. This shows that the hotel lied at the beginning and said that they couldn't park in the hotel. When we found that there was a parking space, they actually let us try it ourselves instead of actively arranging a parking space. In the end, my husband drove in the drizzle and parked in a nearby park.
Second point: We were the first to arrive when the hotel checked in. When I took out my ID card to check in, another guest came, but the front desk actually took over the other guests' check-in first. We were clearly in front and stepped over us. Instead, we were asked to check in on the computer next to us. The service was very unprofessional.
Third point: Because I knew that my child had a bad sleeping posture, I chose tatami. The front desk did not ask me for my opinion and directly changed the room type, saying that they upgraded us. I thanked him, okay, I knew what kind of room I wanted to choose, and he changed it without asking. After checking in, I packed up and had fun. I planned to go to bed around 11 o'clock. I found that there was a middle light in the hotel bathroom that could not be turned off, and there was a large glass between the bed and the shower room, which was only blocked by a light-transmitting curtain. So the bed was always bright, which made it impossible for children and adults to fall asleep. I couldn't call the front desk, and after a long time of tossing, the front desk couldn't turn it off, and then actually replied to us, "Just sleep, we will deal with it tomorrow." I was speechless. I came to stay to have a good sleep. A room of more than 360 square meters for us to live in? I asked to change the room and said it was full. Finally, I closed the power cord to solve this speechless incident.
This hotel, I advise you to train your staff. I advise you to speak honestly and don't be so dishonest.
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad check-in experience. We will definitely strengthen training at the front desk. Regarding the parking issue, the parking lot in our hotel is shared by many merchants. The hotel only has 6 available parking spaces. The hotel parking spaces were indeed used up that night, and we were unable to occupy other merchant parking spaces. We will also handle it seriously if the front desk skips your check-in for later customers. I'm really sorry about the lighting problem. Finally, I'm sorry for bringing you a bad check-in experience. Have a happy life!
Guest User
Superior Room (Tatami)
Stayed in Aug 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Facilities: Complete and perfect with parking lot
Hygiene: Both the room and the corridor are very clean
Environment: There are many snacks around, and the park is opposite
Service: The young man and the young lady at the front desk are very friendly and will patiently help solve any problems
Original TextTranslated by Google
Response from Property: Dear, seeing your 5-point praise, Xiao Nuo is excited and grateful. You met me among thousands of people. All the efforts and waiting are worth it. We will work tirelessly to make a better start!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Business travellers
27 review
3.2/5
Posted on Sep 6, 2024
Opposite Mochou Lake.
The hotel is located on the main road.
There is a Social Security Bureau nearby.
The only good thing is that the 1.8-meter bed was upgraded for free.
The facilities are old and the carpets are not very clean.
Hygiene is average.
The price is advantageous in Nanjing.
Original TextTranslated by Google
Response from Property: Dear friend, hello, thank you for your good review, but it was almost a five-point review, Xiao Nuo is a little regretful. We look forward to your next stay and hope to have a different experience. Your satisfaction is our constant pursuit - let you live comfortably and happily~~~~~————Xiao Nuo who pursues perfection
Guest User
Cozy Queen Room
Stayed in Jun 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Facilities: Humanized and complete
Sanitation: Clean and tidy
Environment: Beautiful environment
Service: Very good
Network signal is good, the scenery outside the window is good, the geographical location and transportation are also good, not far from Confucius Temple,
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. ! ! ! !
Guest User
Boutique Queen Room
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 4, 2024
The room was very clean, the bed was very comfortable, and the lady at the front desk upgraded me to a double room for free. This location is easy to take a taxi or ride a shared bicycle. It is not far from the scenic spots. The distance is controlled within two or three kilometers. It is good. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. !
Anonymous User
Quirky Family Room
Stayed in May 2024
Family
8 review
3.5/5
Posted on May 6, 2024
The soundproofing of the room was average, and the sound of the toilet sewer pipes affected the experience. I was woken up in the middle of the night, and the TV remote control could not be used normally.
Original TextTranslated by Google
Response from Property: Xiaonuo, I have read your review carefully. I am very happy to have friends from far away! I'm very sorry that something bad happened during your stay. Xiao Nuo feels very guilty! I'm really sorry! Xiaonuo feels sad because he didn't take good care of you. We are improving the hardware facilities. If you have any questions, please communicate with us in time. We are a warm hotel, and Xiaonuo hopes to pass this warmth to every friend.
Woyougexiaopengyou
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room is very clean and comfortable. The facilities in the room are very good. There is also a parking lot, which is very convenient for self-driving tours. It is not far from the attractions and is convenient for travel. I recommend coming here!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nuogeya Hotel Nanjing Mochou Lake Park. Your satisfaction is our greatest motivation for progress. We are committed to creating a comfortable feeling that belongs to home but exceeds home for customers. All hotel staff look forward to your visit again!
Guest User
Superior Room (Tatami)
Stayed in Apr 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Facilities: The facilities are fully equipped and there is free parking. Very friendly for traveling by car
Cleanliness: The room was very clean. When I arrived, I saw an aunt cleaning the carpet in the corridor. She was very detail-oriented.
Environment: It's opposite Mochou Lake Park. You can take a walk and see the flowers if you have nothing to do. Moreover, the hotel is very close to the scenic spots. The hotel also has non-smoking rooms. I really like it.
Service: The service attitude of the lady at the front desk is very good and gives people a very friendly feeling. I will stay here again next time I come to Nanjing.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. !
harleyXC
Deluxe 2-bed Room
Stayed in Oct 2024
Family
2 review
2.7/5
Posted on Oct 4, 2024
It's a bit far from the subway station, and it takes a while to walk there. The front desk service is so-so, not particularly enthusiastic. There is a smell when you enter the room, and the air is not very good. The automatic curtain opening and closing is not working. I turned on the TV and asked the waiter to find the channel I wanted to watch. The water heater is difficult to use. The water temperature is still very high when it is set to cold water.
Original TextTranslated by Google
Response from Property: We are sorry to bring you an unpleasant experience during your stay. If you have any problems with the guest rooms here, please inform the front desk as soon as possible and we will handle it for you. Thank you for your stay. We will deal with your questions. Thank you very much. I wish you a happy life.
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Oct 5, 2024
Opposite is Mochou Lake Park, and public transportation is very convenient.
The room is spacious and the sanitary environment is good.
There is no breakfast, but there is Luckin Coffee and local restaurants next to the hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogoya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. !
Anonymous User
Cozy 2-bed Room
Stayed in Sep 2024
Family
6 review
4.5/5
Great
Posted on Sep 30, 2024
Located in a residential area, with a strong living atmosphere, there are many good breakfast shops nearby. Not far away is Mochou Lake Park, which is free, and there is a subway station along the lake in the park.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogoya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. !
Anonymous User
Superior Room (Tatami)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The space is quite big. It's relatively cheap in Nanjing for such a large space. The service at the front desk is good and you can watch Tom and Jerry. Overall, it's pretty good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is our biggest driving force for progress. We are committed to creating a comfortable feeling that belongs to home but transcends home for our customers. All hotel staff look forward to your visit again. !