79 Shuiximen Street (Shuiximen Dajie), Jianye District, Nanjing, Jiangsu, 210017, ChinaView Hotel Details
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NEQTA Hotel Guest Reviews
4.6/5
Very Good
1251 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1251)
Positive reviews(1211)
Reviews with photos/video(236)
Awesome amenities(118)
Classy environment(104)
Friendly front desk staff(92)
Easy to get around(75)
Large rooms(50)
Perfect for business trips(20)
Close to scenic area(20)
Negative reviews(40)
JohnnyZ
Boutique Queen Room
Stayed in Dec 2024
Solo travellers
149 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Great stay! Clean rooms, friendly staff, and a convenient location. Would definitely recommend.
Response from Property: 簡單的讚美,可以想到是實實在在的認可,有安然葱蘢時光,透過指間的光陰,淡看流年煙火,細品歲月靜好。您的喜愛,讓我們滿心歡喜。遇見您,是我們的榮幸!期待再次相會!
Guest User
Superior Room (Tatami)
Stayed in Dec 2024
Couples
4 review
3.2/5
Posted on Jan 26, 2025
Clean juste correct, cigarettes smell lot of time, very very bad sound insulation
Response from Property: Thank you very much for your feedback. We are pleased that the room you mentioned is clean and tidy, but the cigarette smell and poor sound insulation are indeed areas where we need to improve. Regarding the cigarette smell, we have strengthened the requirements for room ventilation and cleaning, and will pay special attention to whether guests smoke in the room, and will deal with it in time once found. At the same time, we will also add air fresheners in the room to further improve the air quality.
Regarding the sound insulation effect, we are well aware that this has an important impact on your comfort. We have conveyed your feedback to the engineering department, and they will inspect the room sound insulation facilities and make necessary repairs and upgrades as soon as possible to reduce the impact of external noise on you.
Yani Minev
Superior Room (Tatami)
Stayed in Feb 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Apr 16, 2025
Place is great! Location is good and the staff are friendly.
Response from Property: Dear guests: Hello! Thank you for your recognition of Nuogeya Hotel Nanjing Mochou Lake Park Branch. Your satisfaction is the greatest motivation for our progress. We are committed to creating a comfortable feeling that belongs to home but exceeds home for customers. All the staff of the hotel look forward to your visit again!
Guest User
Boutique Queen Room
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Aug 30, 2024
Cheap and in a good neighborhood
Response from Property: 親愛的朋友,您好吖,感謝您的好評,但是差一點就五分好評了,小諾有一丟丟遺憾,我們期待您的下次入住,希望有個不一樣的體驗,您的滿意是我們不變的追求————讓親親住的舒心開心~~~~~————追求完美的小諾回覆員工 諾閣雅酒店莫愁湖店 回覆於2024年8月25日
Anonymous User
Superior Room (Tatami)
Stayed in Feb 2025
Other
3 review
3.2/5
Posted on Mar 30, 2025
I found the hotel name after navigating for a long time and found that it was completely different from the one I booked. I checked in and found that the room was not cleaned. There were two boxes of unfinished fried chicken on the bedside. There was an empty plastic bag on the bed. The front desk changed the room, and the soundproofing was slightly poor. There was a loud noise in the bathroom at night, similar to the rumbling sound of a gas water heater... Fortunately, it didn't last all night. If I say it's good, there are many complaints. If I say it's bad, the front desk upgraded the room...
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Response from Property: Thank you very much for choosing our hotel and for your valuable comments on our accommodation environment. This may indeed affect the quality of your rest. We attach great importance to the feedback of every customer, and your satisfaction is our greatest pursuit. We are deeply sorry for the inconvenience caused to you this time, and we look forward to providing you with a more perfect accommodation experience when you stay next time. Thank you again for your understanding and support, and wish you a happy life
Guest User
Boutique Queen Room
Stayed in Feb 2025
Solo travellers
20 review
3.5/5
Posted on Mar 27, 2025
The hotel exterior is currently under renovation, it's right next to the hospital, about 700 meters from the subway station, and the surroundings are quite quiet except for some restaurants. Be careful of taxi drivers outside the Zhongshan Memorial Hall... please use the 10 yuan tour bus provided there.
Original TextTranslated by Google
6/7
Response from Property: 您好 非常遺憾未能得到您的五分好評 如果在入住過程中遇到問題請第一時間聯繫酒店前台或者工作人員 我們將最快速度為您解決,期待您的下次入住並且給予五分的好評哦!
Guest User
Superior Room (Tatami)
Stayed in Feb 2025
Solo travellers
3 review
4.7/5
Amazing
Posted on Mar 20, 2025
The front desk service was good and helped me upgrade the room. Although the lighting in the room is a bit dim, the toilet is separated into dry and wet areas, which is very good, and the washbasin is very suitable for selfies
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Nuogeya Hotel Nanjing Mochou Lake Park. Your satisfaction is our greatest motivation for progress. We are committed to creating a comfortable feeling that belongs to home but exceeds home for customers. All hotel staff look forward to your visit again!
飛鹿
Boutique Queen Room
Stayed in Dec 2024
Solo travellers
3 review
4.5/5
Great
Posted on Jan 26, 2025
The hotel rooms are big and cheap. When I checked in, a new subway line happened to be opened nearby, so I didn't have to walk too much, but it was still a bit far from the subway station. It took about ten minutes to walk with my suitcase.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of our hotel! We are glad to know that you like our spacious and cost-effective room. We look forward to serving you again and wish you a happy life!
Anonymous User
Superior Room (Tatami)
Stayed in Nov 2024
Business travellers
29 review
4.5/5
Great
Posted on Jan 3, 2025
It's ok, it's ok, it's ok, I've stayed here many times, I've stayed here many times,
I come here often on business trips. But the prices seem to be getting more and more expensive.
Original TextTranslated by Google
Response from Property: .Hello, I am very sorry that I only got 4 stars from you. If you encounter any problems during your stay, please contact the hotel front desk or staff as soon as possible. We will solve it for you as quickly as possible. We look forward to your next stay and give you a five-star praise!
Lvxingchenxiansheng
Superior Room (Tatami)
Stayed in Sep 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Full marks for this price and experience
But you can't get breakfast for this price
Given an upgraded room, a bit far from the subway
The room was average in soundproofing, but the sleep was good
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our hotel. We are glad to know that you are satisfied with our price and service experience and give full marks, which is a great encouragement to us.
Regarding breakfast, we are deeply sorry that it is not included in the price. In the future, we will consider launching more preferential packages to meet your needs. At the same time, there are abundant breakfast options in the surrounding area, and we hope you can enjoy them.
Guest User
Superior Room (Tatami)
Stayed in Sep 2024
Family
2 review
2.5/5
Posted on Oct 6, 2024
I rarely comment, I only comment when it's too bad. This hotel is unprofessional and dishonest. The front desk always hesitates when talking.
The first point: I called to ask if there is a parking lot an hour before going to the hotel. The hotel front desk said that there is no parking place in the hotel, but you can park in the nearby Mochou Park for one dollar per hour at night. I thought, okay, let's go with this arrangement.
When I arrived at the hotel, I found that there was a parking lot under the nearby human resources building. When I asked the front desk, they didn't clearly answer whether they would post a sign or be driven away, and just let us try. Because I couldn't park in, I didn't plan to give up parking nearby.
But when my child went to the toilet, I saw that there was a small parking lot behind the hotel with two empty spaces. The front desk replied to me that the parking space was limited, and let us try if we lifted the barrier, then we could park. But later I saw that the parking space situation can be seen in real time on the front desk monitoring computer, which means that the hotel has parking spaces. This shows that the hotel lied at the beginning and said that they couldn't park in the hotel. When we found that there was a parking space, they actually let us try it ourselves instead of actively arranging a parking space. In the end, my husband drove in the drizzle and parked in a nearby park.
Second point: We were the first to arrive when the hotel checked in. When I took out my ID card to check in, another guest came, but the front desk actually took over the other guests' check-in first. We were clearly in front and stepped over us. Instead, we were asked to check in on the computer next to us. The service was very unprofessional.
Third point: Because I knew that my child had a bad sleeping posture, I chose tatami. The front desk did not ask me for my opinion and directly changed the room type, saying that they upgraded us. I thanked him, okay, I knew what kind of room I wanted to choose, and he changed it without asking. After checking in, I packed up and had fun. I planned to go to bed around 11 o'clock. I found that there was a middle light in the hotel bathroom that could not be turned off, and there was a large glass between the bed and the shower room, which was only blocked by a light-transmitting curtain. So the bed was always bright, which made it impossible for children and adults to fall asleep. I couldn't call the front desk, and after a long time of tossing, the front desk couldn't turn it off, and then actually replied to us, "Just sleep, we will deal with it tomorrow." I was speechless. I came to stay to have a good sleep. A room of more than 360 square meters for us to live in? I asked to change the room and said it was full. Finally, I closed the power cord to solve this speechless incident.
This hotel, I advise you to train your staff. I advise you to speak honestly and don't be so dishonest.
Original TextTranslated by Google
Response from Property: We are very sorry to bring you a bad check-in experience. We will definitely strengthen training at the front desk. Regarding the parking issue, the parking lot in our hotel is shared by many merchants. The hotel only has 6 available parking spaces. The hotel parking spaces were indeed used up that night, and we were unable to occupy other merchant parking spaces. We will also handle it seriously if the front desk skips your check-in for later customers. I'm really sorry about the lighting problem. Finally, I'm sorry for bringing you a bad check-in experience. Have a happy life!
Guest User
Boutique Queen Room
Stayed in Mar 2025
Couples
1 review
2.7/5
Posted on Apr 6, 2025
The first impression was generally good. After checking in, I found that the shower was broken and not repaired in time. Fortunately, the waiter changed a room, but many of the switches of the new room were not effective. The overall hygiene was still quite clean, and the service attitude was also good. The worst experience was: there was no sound insulation! ! ! ! The neighbors were so noisy that I could hear them clearly even if they spoke softly, which made me sleep poorly at night and tired all day! ! !
In short, the overall experience was not good, and I felt that the cost performance was really bad.
Original TextTranslated by Google
Response from Property: 非常抱歉給您帶來不佳的住宿體驗,對於房間衞生問題我們深感歉意。我們已立即採取措施加強清潔標準並培訓員工,確保此類問題不再發生。期待未來有機會為您提供更好的服務,感謝您的反饋。
Jiushi
Superior Room (Tatami)
Stayed in Feb 2025
Solo travellers
16 review
3.0/5
Posted on Mar 27, 2025
The space is worth the price, especially the bathroom and shower room are big enough. But I think some details need to be improved. I booked a tatami room for two nights. On the first day of check-in, I found a small ball of black hair in the 3cm gap between the bedside table and the tatami. I found it intact when I came back the next night. Then the Lipton tea bags were not replenished the next day. The toilet seat may have been forgotten to be fastened by the cleaning staff after cleaning. When I took a big dump on the second night, it suddenly sank a little. I thought I had collapsed and was scared. This is the first time I found that the toilet seat is fastened from front to back. Anyway, I hope the cleaning staff can pay more attention in the future.
Original TextTranslated by Google
Response from Property: Dear guests, hello, first of all, thank you for your stay. We apologize for any inconvenience and thank you for your understanding. Blue Bay will carry out planned and gradual updates and improvements. We will redouble our efforts and sincerely welcome you to come again. Wish you a happy life!
wansqgb
Boutique Queen Room
Stayed in Feb 2025
Solo travellers
33 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Opposite is Mochou Lake Park, which is very beautiful at this time of year. It is about 700 meters away from Tuas Tea House Station on Line 7 and about 1,200 meters away from Mochou Lake Station on Line 2. There are many snacks not far away, such as sesame cakes and salted duck from a certain restaurant…
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Response from Property: 尊敬的賓客: 您好!感謝您對諾閣雅酒店南京莫愁湖公園店的認可,您的滿意是我們前進的最大動力,,致力於為顧客創造屬於家而又超越家的舒適感受,酒店全體員工期待您的再次光臨!
Anonymous User
Superior Room (Tatami)
Stayed in Feb 2025
Solo travellers
4 review
3.7/5
Posted on Mar 15, 2025
It's OK, the price is very affordable, but the hotel's sound insulation is a bit poor and you can always hear the sound of people walking in the corridor. The bathroom and room facilities are quite new, and the sanitary environment is OK.
Original TextTranslated by Google
Response from Property: 親親,感謝您的入住與評價,酒店隔音多少都會有一些問題的 畢竟不是居民房的裝修對於您對其他方面的好評 我們非常感謝,希望下次能得到您的五星好評,願您睡去昨日的疲倦,忘掉昨天的煩惱,新的一天又開始了,祝您心想事成!