The property was in a great location, close to Naoussa town centre and walking distance. The grounds were beautiful. However, we found that the staff weren’t attentive, nor were they interested in us. We had to constantly ask for things because the staff were too young or didn’t understand what we were asking for - I asked one staff me never his age and he was 17. Management advised that majority of staff were new, however their skills were definitely lacking. This is definitely not a 5 star property in way of service, there was no service to our beach beds, nor at the pool and their was no hotel concierge. Instead the staff who checked us in looked tired and over worked and then suggested us day activities when asked that were very over priced. We asked for a taxi to be booked on our last day, and they said the only option was $60 euros to the airport which equates to approx $110 AUD. They booked us a private transfer which was not what was asked for. Overall very disappointing, especially because of the price we paid per night. My suggestion is to hire better more capable staffing or training up current staff.