Guest User
December 16, 2024
Our stay at The Fifth Avenue Hotel was nothing short of perfect. From start to finish, everything exceeded our expectations. The hotel and room designs are stunning, with a beautifully executed chinoiserie style that feels luxurious yet inviting. We stayed in a basic room, which was a bit small, not out of the norm for NYC, but ideal for a cozy and romantic 1-2 night stay. Despite being in the heart of the city, the rooms are incredibly quiet—you won’t hear a sound from the hallway, other rooms, or even the street. The pillows were a bit too soft for our preference, but that’s a personal thing. I’m confident the staff would have happily brought us firmer options if we had asked. If you’re staying longer, I’d recommend upgrading to one of the larger rooms for a bit more space. The service here is impeccable. Every member of the staff was professional, accommodating, and attentive. The Portrait Bar is a sophisticated, quiet spot for a drink, while Café Carmellini is both elegant and cozy, offering amazing food with exceptional service. Room service was prompt, and every dish was delicious. The wine selection is excellent, and the mini bar is stocked with great options, including some truly delicious snacks. One standout feature is the personal butler service. Our butler introduced himself shortly after we arrived and later sent up a plate of ginger sandwich cookies. I wouldn’t normally choose gingerbread, but these were some of the best cookies I’ve ever had! The concierge was equally impressive, securing last-minute dinner reservations at a nearby restaurant that turned out to be absolutely fantastic. The hotel also offers complimentary car service, which is a great touch. However, it did take nearly an hour to retrieve our car from the valet at checkout. Thankfully, we weren’t in a rush, but I’d recommend calling ahead about 30 minutes before you plan to leave if you’re on a tight schedule. This wasn’t a fault of the hotel—it’s just the nature of city parking and traffic. A special shoutout to the front desk team, who were kind enough to send me home with extra ginger cookies when I asked if they were available for purchase. It’s little touches like this that make a hotel truly memorable. We booked through Amex Travel and enjoyed some extra perks, which I’d recommend taking advantage of if you have an American Express card. Overall, The Fifth Avenue Hotel is a flawless choice for a weekend getaway. Every detail is thoughtfully executed, and the staff goes above and beyond to make your stay special. 10/10—this will absolutely be our go-to hotel every time we’re in the city. Highly recommended!