Ace Hotel New York
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York
Ace Hotel New York
20 W 29th St, New York, New York State 10001, United States
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Amenities
Nightclub
Bar
Wi-Fi in Public AreasFree
Public parking
Luggage Storage
Restaurant
Fitness Room
Meeting Room
All Amenities
Property Description
With a stay at Ace Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 6 minutes by foot from Empire State Building. This hotel is 0.5 mi (0.7 km) from Madison Square Garden and 0.7 mi (1.1 km) from Broadway.
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8.0/10
Very GoodCleanliness7.9
Amenities7.9
Location8.3
Service7.8
All 111 Reviews
Surroundings
Metro: 28th Street
(100m)
Metro: 34th Street – Herald Square
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Room, 2 Double Beds (Double)
2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
27
Superior Room, 1 King Bed (Loft Suite)
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
City View
Check Availability
5
Standard Room, 2 Twin Beds, Partial View (Bunk)
2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
12
Large Deluxe King Room
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Standard Room, 1 Double Bed (Small)
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Room, 1 King Bed (Medium King)
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
9
Deluxe Room, 1 Queen Bed (Medium Queen)
1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
5
Standard Single Room With Double Bed
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8/10
Very Good
111 reviews
Verified Reviews- Cleanliness7.9
- Amenities7.9
- Location8.3
- Service7.8
Average for similar properties in New York
AI Summary
The rooms are spacious and comfortable, with effective temperature control. Guests praise the central location for exploring Times Square and SoHo. Staff is commended for being helpful.
Guest User
March 13, 2025
Standard service that you would expect from most hotels in America. The air conditioning does not work well in the rooms, it was hot and stuffy. The hotel does provide a fan (upon request) but it did not help much. Rooms look quite tired. Nobody picks up the phone at the front desk.
Location was good.
Guest User
January 14, 2025
My partner and I stayed in the bunk room for a night and it was great! The bed was so comfortable and the blankets were clean and soft. Our room stayed at the perfect temp even though it was 10° outside!
Guest User
December 18, 2024
The service and staff were great as well as the location, however, the rooms are very worn out. The dark carpet is unnerving to walk on barefoot and the bathrooms are laid out such that you're basically falling into the toilet from the shower and there is no way for the dirty shower curtain to not touch your body while you are showering. No counter space at the sink - just generally difficult to be in the bathroom without feeling gross. I get that it's NYC and space is limited but there are better ways to maximize space. Not enough lighting anywhere either and the thermostat was hard to control.
Guest User
April 22, 2024
Excellent service. As we checked in we informed them it was our anniversary and they gave us free drink vouchers! Love all the nice smelling toiletries in the bathroom too.
Guest User
December 6, 2024
The location was great and the hotel staff were very helpful!
The twin room was spacious and comfortable, allowing me to spread out my suitcase and relax freely!
There were also many photo spots and I could take Purikura photos on the first floor, so it was a memorable experience!
Original TextTranslation provided by Google
よぴりー
September 14, 2024
The only downside is that the rooms are old and it takes about 30 minutes for hot water to come out. The location is very good.
Original TextTranslation provided by Google
Jingzhi
January 11, 2025
Thank you very much!! Thank you for accommodating my short notice reservation. I will use your service again. I look forward to working with you again in the future.
Original TextTranslation provided by Google
Anonymous User
May 31, 2024
Very satisfied with the stay, the hotel facilities and aesthetics are good, artistic atmosphere! Will stay again next time!
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Nightclub
Bar
Wi-Fi in Public Areas
Free
Public parking
Additional charge
Luggage Storage
Restaurant
Fitness Room
Meeting Room
Additional charge
24-Hour Front Desk
Bar
Restaurant
Fitness Room
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Additional charge
Business Services
Coworking Spaces
Meeting Room
Additional charge
Front Desk Services
Concierge Service
Luggage Storage
Express Check-In and Check-Out
24-Hour Front Desk
Languages Spoken
English
Food & Drink
Bar
Room Service
Public Areas
Elevator
ATM
No Smoking in Public Areas
Health & Wellness
Hairdressing and Beauty Center
Fitness Room
Activities
Nightclub
Cleaning Services
Ironing Service
Additional charge
Dry Cleaning
Additional charge
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Braille Signage
Safety & Security
Security Alarm
Smoke Detector
Security Personnel
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$25.00 (approx. £18.81) per pet per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 257
With a stay at Ace Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 6 minutes by foot from Empire State Building. This hotel is 0.5 mi (0.7 km) from Madison Square Garden and 0.7 mi (1.1 km) from Broadway.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at Koloman, a restaurant which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 286 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at Koloman, a restaurant which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 286 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.