To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.3
Service9.0
Cleanliness9.3
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All reviews(124)
Positive reviews(23)
Reviews with photos/video(5)
Great location(8)
Negative reviews(1)
DKA & ONE LLC
King Room with Terrace
Stayed in May 2024
Solo travellers
2 review
9.0/10
Great
Posted on Jun 21, 2024
I love Arlo. I stay at Arlo pretty often. But this time was off. I came back to my room in the evening, they cleaned it, but they didn’t take out the trash from the terrace and it started the rain. And I didn’t have coffee capsules (pods) at all. I called to reception and girl was like oh do you have a coffee machine in your room I was like yes I do. And a guy came at 11pm and was cleaning the terrace.
KellyChu
Urban King Room
Stayed in Apr 2024
Business travellers
4 review
8.5/10
Very Good
Posted on Jul 22, 2024
Room is small but it’s very clean and modern . Location is perfect and lots of restaurants around .
Love the memo board ppl can write the note there, such a good memory !
Definitely I will come back again !
Guest User
Urban King Room
Stayed in Jul 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Sep 2, 2024
Great hotel, very comfortable. Reasonably priced considering NYC prices. Location is not too far from central touristy attractions, but this neighbourhood is a little dangerous especially at night.
Guest User
Urban King Room
Stayed in Jun 2024
Business travellers
2 review
9.5/10
Amazing
Posted on Jul 30, 2024
The location and staff are great
pengdol
King Room
Stayed in Mar 2024
Solo travellers
14 review
10.0/10
Outstanding
Posted on Apr 9, 2024
Everything was perfect.
Kapilan Kanapathippillai
King Room
Stayed in Dec 2022
Couples
2 review
10.0/10
Outstanding
Posted on Feb 13, 2023
Very upscale and unique hotel located in New York. They have a scent which you will not want to leave, actually I purchased this scent from them.
Anonymous User
Urban King Room
Stayed in Jul 2024
Couples
211 review
10.0/10
Outstanding
Posted on Sep 5, 2024
Tidy room
Guest User
Room, 2 Double Beds, Terrace
Stayed in Apr 2022
Couples
1 review
10.0/10
Outstanding
Posted on May 24, 2022
Nice and new
Hotel in a very nice area near Times Square.
Guest User
King Room
Stayed in Apr 2022
Couples
1 review
8.0/10
Very Good
Posted on May 31, 2022
Great location and value. Improve housekeeping.
Guest User
King Room
Stayed in Oct 2024
Solo travellers
40 review
8.5/10
Very Good
Posted on Nov 26, 2024
The hotel is very new and in a great location. It's just a few minutes to Times Square. There are many restaurants and supermarkets around it. It's a 10-minute walk from the train station. I highly recommend it! The service is very professional. The front desk will try directly when you make a request. It's professional and made my first trip to New York amazing...
If you mind a small room, you can consider it again. It's really small, and the checked luggage can't fit in it😅
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Guest User
King Room
Stayed in May 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Jun 28, 2024
It's located in the center of New York, so it's easy to get around.
The room was small so it was a bit inconvenient to leave luggage, but the hotel itself was clean and nice. Recommended for those traveling alone!
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Zaizhanzhengzhong
King Room
Stayed in Jun 2024
Family
9 review
10.0/10
Outstanding
Posted on Aug 16, 2024
Satisfied! Like it very much
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John981314
King Room
Stayed in Jul 2024
Couples
39 review
9.0/10
Great
Posted on Aug 31, 2024
The location is only 4 blocks away from Times Square or Pennsylvania Station, which is convenient, but there is no coffee machine in the room, no hair dryer (probably missed, I later asked for one at the counter on the first floor)