Hotels Near Vernon Mall in New York

This hotel has nice rooms, friendly staff and an excellent location. Unfortunately they are currently renovating the hotel so the lobby, restaurant, bar and sauna are unavailable. As a guest, you must enter through a side entrance and must take 2 separate elevators to reach the room. When booking, no mention was made of the renovation, which meant that the stay did not meet expectations. We paid for a 5 star experience but didn't get it.

The location is nice, close to Times Square. The hotel is clean, as other Hilton hotels. Breakfasts are good too, with very pleasant service. But there are some things that left that bitter feeling after my stay that I would like to share. 1. Destination charge. This is the second Hilton hotel in New York I have stayed at, and both charged additional USD35 for so-called destination fee per night. As the receptionist said, it’s MANDATORY. This 35 dollars are charged per day and the guest must use it the same day, they don’t even accumulate. How do you spend it? In the hotel restaurant or bar. What can you buy with it? Three bottles of drinking water, or two cans of beer…. Why am I forced to spend my money on the things that I don’t need and that are so overpriced? You already charged me for the room, and I happily paid for it. 2. The hotel page here shows a picture of “swimming”. It’s a rooftop swimming pool. I was excited to have a chance to spend some time in the pool. The reception said there was none. Please remove the picture from the page, as it is misleading. 3. There is no tea or coffee in the room. That’s the amenity available in every hotel, even the cheap ones. But when we called the service, they said: no, we don’t offer coffee or tea. But they did bring us a kettle:) I can see that it’s not listed in the available amenities here, but I didn’t even expect that. It’s such a little thing that makes your guest’s stay more comfortable. Anyways, it was quite a pleasant stay despite these unpleasant details. Thank you.

It's the small room but enough for three. The location is pretty good. It's around Times Square so it's easy for us to walk around there. The problem is there is no space for changing the clothes in the bathroom so we have to go out from the shower room and take clothes on. When one person is taking a shower, other two were waiting in the lobby in our case. But we could check in before three and they kept our luggage after check out so this stay was pretty good.

I don’t think there could possibly be a better hotel in NY for location, value and friendly service.  This was my fourth time staying there and it will be our NY hotel for our next trips.  Only one tiny negative; the shower doesn’t have enough of a block to keep the water from leaking into the bathroom.  I understand that there could be a trip hazard with more of a barrier, but a wet bathroom is not perfect. It did get better when I aimed the shower head against the far wall, but why?  There must be a better solution.

great service with great location. It's very safe place and convenient to every check points in NYC

We always stay at Marriott, although I rarely use my Bonvoy membership. I always book our hotel through trip.com. The fridge had a bottle of Coke that had been drank by the previous guest. The hair dryer bag is dusty. Everything else looks good. They provide free water during check-in and a raincoat in case of rain. The breakfast seems decent for the price.

Awesome services from the reception team, especially the managers David and James, will stay again; location is good, breakfast decent, room good size and nice view s.

Location is great. Close to Times Square and subway. The water with lemon and peppermint in the lobby is so refreshing. I love it! Breakfast is included which is good but the dining area is always full of people. 4 out of 5 our days there ook us some time to get a table. The biggest problem is about 3 elevators serving a 40-storey building which you have to prepare to wait and wait and wait.

A nice hotel! We were looking for a hotel to stay and were able to book this last minute. Check-in was possible after 1 am as well. The staff was very kind and the stay was pleasant as well. Although it was on Times Square it was not noisy at all which made the stay pleasant as well! Overall we had a great stay.

I have to say that old money men have pretty good taste. Because the hotel has a good impression of Chuan Jianguo. The quality of the entire hotel is very high, and the guests are full of old money style. The gym is unified with the Technogym brand, which is actually not what Ctrip advertises. In addition to the high-end configuration, there are occasionally some small technological surprises. It is just across the street from Central Park. The location is extremely friendly. Willing to stay again.