New Hotels in Rayong City

"After booking, I wrote them over Trip.com, but never got an answer. When we went there personally to ask the day before check-in, the front-desk lady ripped my phone out of my hand without asking, to “check the booking”. We checked in into a room on the first floor, which was in front of a shallow pool. Room was spacious, with the bathroom divided in three sections. In the toilet section, the window can’t be opened, and there is no ventilator. There is a safety box, a beach bag, two umbrellas, a fridge, a kettle, and even a Nespresso machine. However, even though there are two cups and two glasses, there is only one capsule of Americano and one capsule of Espresso, and you have to buy the water, rather expensively, at the bar. There is no laundry rack on the porch or balcony. Bedsheets were spotless, but the bed was wet, hence we woke the next morning feeling like we’d slept on the beach. There are no bedside lights. In the next room, the huge TV was dangerously dangling off its 360° stand, and the balcony was dirty, with only the bathtub being spotless. They have few employees and many managers, with the employees doing what they can for many hours a day. Breakfast options are very limited for people with a plant-based diet. Beach towels are not always available at the pool area. However, the white-sand beach is easily accessible, and there are many butterflies and birds around the property. It is very romantic and nature-bound."

"The place is brand new and the staff are nice, they have a good area to eat and work in the lobby and near the rooms. There was no hot water during my stay so I did take one point off from that, but they said they are working on it. The WiFi is strong, and it is very close to bus station. It is not close to the beach but it is a short motorcycle ride away"

"We stayed at this hotel for a week and had only positive experiences. It's 500 meters from the pier. We walked there quickly. The beach is about 600 meters away. The street is busy. There are lots of inexpensive cafes. Fruit. There are three 7/11 stores nearby. There's a yellow ATM at the pier and a red one at the beach. Tuk-tuks from the beach take you around the island every hour for 20-30 baht. The hotel has everything you need. Cleaning is available upon request. They bring clean towels, water, coffee, and paper every day. The air conditioning works well. I recommend it! If we go to Samet again, we'll definitely stay at this hotel."

"Rested by the family, liked everything. Beautiful view from the window on the sea, the room has everything to cook, a large refrigerator, a comfortable bed, cleanness in the room, a pleasant smell. The staff is very polite and willing to come to help. There is an excellent pool of different depths. The hotel has gaming machines, the children were delighted."

"The rooms are private and quiet atmosphere. Even though the condition is quite old But still well maintained Not worn Considered worth the price paid The location may be difficult to find for people who are not familiar with the area. But if you know the route, it is not difficult to travel."

"How do I even begin? The room itself was beautiful, but for HKD 2000 a night, the complete lack of service was just awful. Only one front desk staff member spoke a little English; the other understood nothing at all. I forgot my travel adapter, which was a huge problem because my child needed it for their milk and I couldn't charge my phone. The location is incredibly remote with absolutely nothing around, and the beach water wasn't very clear either. When I asked the front desk to borrow an adapter, they told me to take a taxi to the city center 7-Eleven to buy one! That's just terrible. For a HKD 2000 per night room, the service was worse than a 4-star hotel back in Bangkok, where they actually provide adapters for guests. Also, there's only one restaurant at the hotel, and the food isn't great, but you have no other options. I just think if you're trying to rebrand as a high-end establishment, you need to offer much better service. You shouldn't be delivering service levels akin to a standard hotel in Songkhla."