Niseko White Villas I

The overall environment is good and can accommodate 6 people All kitchen utensils and equipment are available It's a pity that there is no butler service No one answers the phone at the hotel front desk WeChat Butler contacted Shuttle Bus but there was no response. As a result, I have to take a taxi myself to and from the ski resort. Complaint has been handled with Ctrip

It’s expensive, small, not clean, and the transportation is very inconvenient. If you can’t get a taxi, ask the hotel staff to call one yourself. We don’t speak the same language and our mobile phone number is overseas. Plus, we can’t get a taxi at all. We can’t even get a taxi at the airport🥹 Booked 20 days in advance As a result, the price dropped by one thousand when I checked in. You can't refund it to us yet. No refund of price difference All in all very bad

I give this new hotel 8.5 points, of which 8 points are all for the staff. Although the hotel location is a bit remote and public transportation is not particularly convenient, the considerate staff helped us a lot and finally overcame the language and location restrictions. Our two families 7 people had a great time! Thank you to every staff member of the hotel 🙏

It's pretty good. The room is well designed and can fit all 7 of us in it.

This place is really beautiful. The single-family villa is really comfortable compared to other hotels in Niseko. The kitchen utensils are very complete. I bought seafood and meat and cooked my own food in the evening. The pick-up and drop-off appointments we made with the housekeeper were all on time and very polite. The heater in the room is really warm. I want to know what brand it is 🤣 When I woke up in the morning, it was covered with powdery snow. It was really beautiful. The hotel has a free shuttle bus to Annupuri. The Annupuri ski resort is also good, suitable for novices, and also has advanced trails.

Helping others to make reservations. It seems that the service staff does not speak English, only Japanese, and communication is difficult.

The location is too remote, suitable for driving to Niseko. But very new and clean. The kitchen works great. You can book a free car to go to Anupuri, but only for a few time periods. It's a bit difficult to get a taxi.

I don’t know how to comment. I couldn’t find the front desk when I went there. There was no place there that looked like a place to check in. Then when I called, there was no signal there. We dragged our suitcases and searched for half an hour in the heavy snow but couldn’t find them. It was very dangerous to arrive and it was almost night, so we had no choice but to knock on the door at each house. Finally, we met a foreigner who was very enthusiastic and took us to find it. After searching for nearly an hour, we finally found it. I don’t know how to contact the housekeeper who was contacted in the comprehensive review. This is the first time I encountered this kind of hotel. The environment is okay and the facilities are complete, but it is very inconvenient to buy things. I went out to buy breakfast and took the shuttle bus to go back and forth in the morning. It is okay to drive here by yourself, otherwise you will really suffer.

非常舒服，如果能自駕就更方便了