Sotetsu Fresa Inn Osaka Namba Reviews
Sotetsu Fresa Inn Osaka Namba
1 Chome-6-5, Osaka, JapanView Hotel Details
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Sotetsu Fresa Inn Osaka Namba Guest Reviews
4.5/5
Great
529 review
Verified reviewsLocation4.6
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(529)
Positive reviews(515)
Reviews with photos/video(135)
Easy to get around(111)
Small room size(77)
Convenient for shopping(51)
Close to airport(29)
Would stay again(21)
Quiet & comfortable(17)
Tasty food(12)
Luggage delivery service(11)
Negative reviews(14)
Thamma
Double Room
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 22, 2024
Staffs are so niceeee!!! ＜3＜3 the rooms are also so clean and we can also keep the luggages there before the checkin after the checkout too
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Osaka-Namba Ekimae out of many hotels.We are very happy to hear that you had a comfortable stay in your room. All the staff are very happy.We are very happy to hear your compliments regarding the cleanliness.At our hotel, our staff checks each guest's room one by one before check-in, so that our guests can spend their time as comfortably as possible. Thank you for your kind words about our staff.Next time as well, we will strive to improve and improve our services and strengthen our cleaning so that our customers can have a comfortable stay. We hope that you will continue to patronize Sotetsu Fresa Inn Osaka-Namba Station in the future. We look forward to your next visit.Sotetsu Fresa Inn Osaka Namba Station
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Family
3 review
Posted on May 5, 2024
Superb location, 3 minutes walk to Osaka Takashiyama department store and Nankai Namba station.
Response from Property: Thank you very much for choosing Sotetsu Fresa Inn Osaka-Namba Ekimae out of many hotels.As our customers have said, Sotetsu Fresa Inn Osaka-Namba Station is located close to Namba Station.Next time as well, we will strive to improve and improve our services and strengthen our cleaning so that our customers can have a comfortable stay. We hope that you will continue to patronize Sotetsu Fresa Inn Osaka-Namba Station in the future. We look forward to your next visit.Sotetsu Fresa Inn Osaka Namba Station
Sy 66
Double Room
Stayed in Oct 2023
Solo travellers
13 review
Very Good
Posted on Nov 2, 2023
This is the best hotel for a shopping trip because the location is amazing and best of all, the train to airport is one stop, no interchange is needed
Response from Property: thank you very much.
Guest User
Double Room
Stayed in Mar 2024
Couples
7 review
Very Good
Posted on Apr 16, 2024
The location is super convenient, it’s right beside the train station. A lot of tourist sites are walking distance! And they even got a Family Mart convenient store right on first floor. However, please avoid using elevator during checkout time, the wait time is quite long. The room itself is small and pillow not as good. But will definitely book the hotel again because of its location and price.
Response from Property: Customer.Thank you for using Sotetsu Fresa Inn Osaka Namba Ekima.Also, thank you again for leaving a valuable review while you were busy.We are very happy to hear that you are satisfied with the location and facilities of our hotel.However, we are very sorry that the size of the room approached the customer with dissatisfaction.Our hotel is preparing a total of 6 room types. Among them, a twin room that can be used more widely and a connecting twin room that can be used by more than 4 people are also prepared. Please refer to this point and hope it will serve as a reference when reviewing your next stay.We will become Sotetsu Fresa Inn Osaka Namba Ekima. that grows further with your precious words.I hope to see you again at our hotel when you visit Osaka next time.Thank you.
Guest User
Single Room
Stayed in Sep 2023
Couples
1 review
Posted on Sep 17, 2023
Overall is a average rating hotel. But the room is very small. Good for 1pax.
Response from Property: thank you very much
Selng
Deluxe Twin Room
Stayed in Jun 2023
Family
5 review
Great
Posted on Jun 16, 2023
The location was fantastic. The bus stop to Itami airport was at the doorstep and the hotel loan us a trolley to transport our boxes and luggages to the bus stop. It was easy to buy the bus tickets at the family mart on the first floor as well, amenities given were of decent quality and we had a good sleep at the hotel. Sound insulation was great.
Response from Property: Thank you for staying Sotetsu Fresa Inn osaka Namba and your review.We are apprecieated that you look satisfied with our location and service.We will be better hotel with your precious comment.We hope to meet you again when you revisit Osaka.Thank you.
Anonymous User
Connecting Room
Stayed in Nov 2023
Family
2 review
Amazing
Posted on Dec 3, 2023
They have put thoughts into managing the hotel. Good customer service. Well organised. Location wise its arent too far from all the actions yet its not rowdy. Quiet at its own location. Family mart below is a plus point. Cleaniness can be improved slightly. Overall we like it there and would definitely stay there again
Response from Property: thank you for staying in our hotel this time. thank you very much.
Hei Lam
Deluxe Double Room
Stayed in May 2023
Couples
20 review
Amazing
Posted on Aug 10, 2023
Breakfast is good but not many choices. Location is good. Just next to train station and close to nearby tourist spots. Room is small even with king size bed. Take half an hour to go to usj. Very convenient.
Response from Property: Thank you for staying Sotetsu Fresa Inn osaka Namba and your review.We are apprecieated that you look satisfied with our location and service.However, we also feel sorry that room size was not satisfying to you.We have 6 types of room.Among them, there are twin room type and connected twin room type which can be assigned to 4 people.Please refer to this when you consider staying again.We are waiting for your revisiting.Thank you.
Supanat
Double Room
Stayed in Nov 2023
Family
3 review
Outstanding
Posted on Dec 9, 2023
It was a family trip. The location is a prime. Very close to the station of Osaka metro and Nankai. There are various options of amenity provided at the front desk. Hotel staffs were nice and can speak very well english, chinese and korean. The bed is comfy enough even though the room is quite small.
Response from Property: thank you for staying our hotel. we are very happy to hear you are satisfied with our service. and for the room size, we recommend that you can book the delecx type room, in that case, you would have enough space. thank you.
Bee Yean
Connecting Room
Stayed in Nov 2023
Family
2 review
Outstanding
Posted on Dec 7, 2023
We book connecting room, room size good enough for 4 of us.
Location was great, train station is just outside the hotel. If I come Osaka again definitely will stay in this hotel again.
Response from Property: Customer.Thank you for using Sotetsu Fresa Inn Osaka Namba Ekima.Also, thank you again for leaving a valuable review while you were busy.We are very happy that you seem to be satisfied with the location of our hotel.We will become Sotetsu Fresa Inn Osaka Namba Ekima. that grows further with your precious words.I hope to see you again at our hotel when you visit Osaka next time.Thank you.
Tan Wei Yi
Double Room
Stayed in Nov 2023
Couples
8 review
Outstanding
Posted on Nov 20, 2023
The location of the hotel is the best! You can literally spot the hotel right beside the family mart when you take exit 7 from Namba station. Especially the family mart is just located right next to the hotel, save us a lot of trouble fixing our breakfast/supper cravings. Though exit 7 have no escalator or lift, you might have to carry the luggage up the staircase. But it is not fair to review it under hotel, because it is not related to the hotel.
I will definitely return to stay back this hotel because the location and amenities nearby is too convenient.
Response from Property: thank you very much.
Guest User
Double Room
Stayed in Nov 2023
Friends
19 review
Amazing
Posted on Nov 19, 2023
Clean room but abit small. Location is prime. Front desk service is good and can speak multi langugaes.
Response from Property: thank you very much.
CellieBellie09
Deluxe Double Room
Stayed in May 2023
Family
6 review
Outstanding
Posted on May 12, 2023
Hotel is tight in front of Namba station exit 7. Dotonbori is 7-10mins walk from the hotel and there’s a lot of food shops along the way. Hotel overall is good with amenities provided and room is clean but as usual, room size is small. Our stay was good and convenient in all tourist destinations. Recommended for couples & with a small family of 3.
Response from Property: Thank you for staying Sotetsu Fresa Inn osaka Namba and your review.We are apprecieated that you look satisfied with our location and service.We will be better hotel with your precious comment.We hope to meet you again when you revisit Osaka.Thank you.
Wandering Walrus
Deluxe Double Room
Stayed in Oct 2023
Friends
8 review
Very Good
Posted on Oct 8, 2023
My usual stay in Osaka due to its location. I actually booked the wrong hotel (Sotetsu Grand Fresca Namba) using my membership so do take note of it. Was grateful that the manager and staff help me out with the check in as we two girls were utterly worn out from the long lugging with heavy luggages
More than 15 mins walk from Namba JR station which could be challenging as the road was uneven and tons for traffic lights. Highly recommended if you have luggages, to take the subway from Shin Osaka (a total breeze of about 5 mins with 1 crossing) instead of trying to save via JR pass like myself on 2 trips. #pennywisepoundfoolish
We took a bigger double bed as my previous double bed was too small for two.
Response from Property: thank you very much
stephen karner
Single Room
Stayed in Sep 2023
Solo travellers
5 review
Great
Posted on Oct 1, 2023
Perfect location ! all you need is a clean room and clean toilet and enough space to put your bag. It is small but for the price and location it is a diamond.
Response from Property: thank you very much！
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