Authent Hotel Otaru Reviews

Location is good. It is between JR Otaru station and the Otaru Canal. So it’s along the way. There is a shaded shopping street right next to the hotel. The hotel has a public bath which is great. Enjoyed it very much.

The location is very good. However, the toilet has a smell as it does not gave any ventilation like other hotels.

Simple hotel with sufficient amenities. Carpark was outside hotel. Not so convenient. We had to bring own luggage to our room. Staff not very helpful. Hotel is near to Family Mart and walking distance to shopping areas. Good location.

Hotel is very clean. Receptionist is very responsive and courteous. Location is very near to the canal. Plentiful of parking space. Attractions are within walking distance.

This hotel has a very famous Captain's Bar, with many local cocktails using its famous whiskey. The room space is very good. Nice stay !

The hotel lobby is beautiful, the rooms are wonderful, and best of all for us, the staff was incredibly helpful. They all were exceptionally polite, were fluent in english, Also, the location of the hotel is excellent, just a short walk away from many restaurants and a 24-hour Lawson's convenience store. We were happy with our stay!

Hotel is easy to find although I need to walk around 15 min at slow pace from train station to the hotel. Luckily, along the walk, there are roof shelters provide so that snow flakes does not cover the path during my walk. Under these walking shelters, there are many food stalls and restaurants to have meal, beside having meals in the hotel.

It is a good experience to stay in this hotel. Location and service is good, and the food quality of breakfast is also high. My wife said the sashimi served in Japanese style is really fresh and tasty.

Great hotel, convenient place. Nearby to the JR Otaru. There's a convenience store just opposite the hotel.

Breakfast and dinner is good. Hotel is old style but clean and room space is big than other hotels and location is good.

Very nice hotel, the lobby is big and nice, allow us to check in at 2 pm. There are some reception staff that can speak mandarin as well. We booked a room for 3 people with 3 single beds. The room is bigger than expected and the washroom is more spacious as compared to others I have stayed in before. Pros is near the Otaru Canal, from the hotel just walk straight all the way will reach Otaru canal. Opposite the hotel there is a Lawson, convenient to buy stuff. Cons is slightly far away from JR station and you will need to walk about 10 mins.

Only stayed for a night but it was really nice room. The staffs at the hotel were very kind and there was also public bath. The staff at the hotel helped us call the taxi and the path in front of the hotel was well cleaned even after heavy snow. Highly recommend

Convenient location from JR station and canal in 15 mins. Friendly front desk staff and address our problem in highly efficient manner.

Only one socket is provided for tourist to charge up their electric applicances. Worse still, it's two legs!