To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.7
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All reviews(30)
Positive reviews(19)
Reviews with photos/video(2)
Negative reviews(11)
Guest User
Stayed in Nov 2024
Other
2.0/5
Posted on Nov 26, 2024
We stayed for just one night on an eight day Morocco tour. Our room was large but with dated old dark furniture. The bed was comfortable. There was a limited choice buffet meal included and breakfast choice the worst on our trip, but OK if you liked cake. I did get a beer with diner so that was a bonus.
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Nov 21, 2024
Cute little hotel with a real Marrocain feel, the room was clean and free of Mold, a rarity in this country I quickly discovered. Staff was friendly, food was excellent and I appreciated the fact that the buffet was not self served, therefore didn't have to worry about tourist sneezing all over the food. Only con during my stay was that I was refused an additional towel by the front desk stating that all towels were distributed to the guests and they had no extra one. Sounds like the young lady at the front desk was merely lazy and did not want to get it herself, I highly doubt there wasn't an extra towel on site at 10 pm.
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 22, 2024
Our tour group stopped at this hotel for a one-night stay. I did not like my first room that I was assigned to as the mattress was a toddler size bed… I kindly asked them for a room with a bigger bed and they gave me a tour of two different rooms for me to pick from which had a queen and king size bed. I was thrilled! We enjoyed the pool area for dinner and breakfast and received excellent service from our bartender! He was on top of it with his hospitality.
Guest User
Stayed in Apr 2024
Business travellers
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel was excellent. The staff were very friendly. We had a great time in here. It offers plenty of things to do: a bar on the pool a nice swimming pool . There is a nightclub here as well. The rooms are cozy and the beds are comfortable. Loved this place
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 20, 2024
The hotel feels like it needed repairs and updates 20 years ago and no one has done anything about it! I have never stayed in a worse hotel. Felt dirty, bed uncomfortable. The only good part was the breakfast and service at breakfast. Would not recommend. (Exotica needs to stop sending people here as part of the group tour!)
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 13, 2024
Located in the central arterial road of Ouarsazate, this hotel is very popular with large groups who visit by coach. The facilities are basic and the food too. The dinner & breakfast buffet was laid out with very limited choices for vegetarian. Service can be improved too. Location is good. There is a pool and a super market right across.
Guest User
Stayed in Mar 2024
Family
2.0/5
Posted on Mar 12, 2024
We stayed here on a group tour - we would not have chosen to stay there if we were travelling independently, as we had read the TripAdvisor reviews prior to going there. The room and bathroom were below average. The bedding and towels were old, grey and did not smell nice 😞 Average breakfast buffet with limited choice for vegetarians. We would not stay there again.
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 6, 2024
Our room was on the first floor and the"music" from the bar was nonstop until 4:00 am. Impossible to sleep. If you have to stay at this hotel, try to get a room as far away from the bar as possible. Dinner and breakfast were so so, but the lack of sleep ruined our stay
swjtuzzx
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 1, 2024
Stayed here for one night as part of a coach tour of Morocco, it was fine, the plumbing worked, the room smelt of fresh paint and the TV said "no signal", perhaps they need to plug something in after decorating the room. Good value beers and a bar at the pool.
Guest User
Stayed in Dec 2023
Other
1.0/5
Posted on Dec 11, 2023
A group of us from a tour group stayed at "La Perle Du Sud" one night on Nov 30, 2023. There was no in-room safe, unlike all other hotels in Morocco. When we went down for a breakfast, there was a guy standing in the hallway for no reason. Within 30 minutes, the guy went into our room and stole $200 USD cash. After that, he saw another guy who was leaving the room for breakfast and knocked on that door and when his wife answered, he awkwardly said "good morning" then left. He waited until the wife left the room for breakfast and stole cash as well as a bottle of liquor from that room. The wife later saw him working behind the hotel desk, so he had a universal key. In addition, our friend accidentally unlocked someone else's room with his key (He was shocked that his key unlocked another room). Later that morning, when we found out our money was stolen, we went back to the hotel and asked them to resolve it. The daytime manager shrugged off and said "This had never happened before" and essentially told us to leave, rather than trying to figure out who stole our money. Since room keys unlock more than one room AND there is no in-room safe AND they keep employee(s) who steal tourist's money, I'd recommend that everyone avoid this hotel, period. Our Moroccan tour guide who was outraged (as well as the rest of our tour group) specifically asked me to write a Trip Advisor review so that other tourists do not get their money stolen.
Guest User
Stayed in Dec 2023
Other
1.0/5
Posted on Dec 5, 2023
Traveling through many cities I stayed 2 days here (in different dates). several rooms had different issues (Air condition didn't work, electricity interrupts every 1-2 minutes, etc) and these have been signaled to the reception / manager. After returning in the same place they said the problem have been fixed and provided us the same rooms with a grin on her face - nothing has been fixed. The breakfast was almost nothing - mostly from patisseries. I don't recommend! Stay away!
Guest User
Stayed in May 2023
Family
3.0/5
Posted on May 27, 2023
very good value for money. good for people who dont mind noice, hotel located next to main road and above night club which can be very load and there is no break from it😀hotel clean and towels changed daily. There only thing what bothers is “drain” smell but maybe it depends on where ur room are located , we had 2 booked and only 1 had this smell. Tv not working in both rooms. 1 didnt even had batteries in remote.internet not so fast and late at night almost not possible to use. large selection on pastries during the breakfast. not so much cooked. Staff very friendly and always willing to help. Good value for money your pay.
Guest User
Stayed in Oct 2023
Solo travellers
3.0/5
Posted on Oct 13, 2023
Arrived late on a group tour, piles of bags waiting in front of the elevator so most of us carried our bags up several flights of stairs. Had to carry them down again in the morning as the elevator was not working at all. AC in the room struggled, it remained quite stuffy. The room had seen better days and had the most poorly designed shower I saw in Morocco! A small square basin, recessed in the floor, show curtain too short by a foot and running along side the toilet. Absolutely impossible to not soak the floor, which explains why the laminate flooring was lifting outside the bathroom. Food at the dinner buffet was ok. Service was slow. Breakfast was limited and VERY bread based. There is a bar by the pool and alcohol is available there and in the restaurant.
Guest User
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 12, 2023
We visited this hotel with our 3 children. Fantastic, friendly staff, clean rooms with good beds and very reasonably priced! Good choice of food in their restaurant and bar area, lots of restaurants on their doorstep and right by a huge square with evening activities for the family, including a great market. ‘Desert Dreams’ Tours took us on 2 excursions, which made it magical. The club next door was quite noisy but it didn’t wake the children and I took earplugs so it didn’t bother us. I understand flights to Ouazazate from UK have only just started in the past few months, so there were no other English there… we got a lot of stares from all the locals! They made you feel very welcome though. We really enjoyed staying here so we would highly recommend +++++
Guest User
Stayed in Jul 2023
Other
2.0/5
Posted on Jul 22, 2023
The hotel is beautiful from the outside and an absolute delightful swimming pool. However the rooms aren't as pretty as the hotel may seem. Doors barely close with gaps in them when you lock up. The food was pretty bland though that may he due to our taste buds as another couple with us quiet enjoyed it and they didn't give us any drink with our inclusive dinner. The main issues AC in the rooms are terrible