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Verified reviews
Location4.6
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(190)
Positive reviews(175)
Reviews with photos/video(58)
Awesome stay(62)
Convenient location(49)
Clean and tidy(34)
Friendly owner(30)
Easy to get around(21)
Delicious breakfast(14)
Close to metro(14)
Loved the view(12)
Negative reviews(15)
barbara
Classic Queen Room
Stayed in Oct 2024
Travel with friends
19 review
2.2/5
Posted on Oct 21, 2024
close to Eiffel tower, no view from the room but u can go downstairs to capture good views of the ET. As for room, its old, dusty and dirty. for example... u can not fix the position of shower head even they taped it. Formica on all doors chipped off; the toilet bowl had yellow stains(sori to attach unsightly pic); dusty carpet and head board. this was the worst i ever had in Paris. Dont blame the cleaner... the hotel is simply worn out. Check in staff was very helpful and nice but the lady i talked to on the second day was very unfriendly. Something good... the bed gave good support and breakfast at 21 euro was reasonable.
Foody Travelog
Classic Twin Room
Stayed in Jul 2024
Couples
27 review
3.7/5
Posted on Jul 28, 2024
Super near to Eiffel tower and metro, everything is within walking distance, can consider this hotel while in Paris but it's very busy and the staff is not helpful (maybe not enough staff, only 2 to 3 staff in front desk)
Guest User
Privilege Queen Room with Eiffel Tower View
Stayed in Apr 2024
Couples
11 review
4.7/5
Amazing
Posted on Apr 10, 2024
Room with Eiffel Tower view, friendly and helpful staff. Taxi just line in front of the hotel and 6 min walk to train station. A lot of restaurants nearby.
Guest User
Classic Queen Room
Stayed in Mar 2024
Solo travellers
11 review
1.7/5
Posted on May 2, 2024
What a disappointment for the high price paid - everything about the place was tenth-rate - parking, the sloth pace of the check-in staff (only one desk manned with a queue of 30 Americans waiting), the cramped oom with its lousy view, the mediocre breakfast buffet, the badly-trained wait staff, the surly concierge and the never-to-be-seen attended Guest Relations desk. Just one bright spot - the barman in the ground floor bar was an absolute gem.
Accor's standards have gone down precipitously in the past few years, to the point where it's a waste of time belonging to its guest program and a waste of money to stay at ANY of its hotel brands.
Ululyrak
Privilege Queen Room with Eiffel Tower View
Stayed in Mar 2024
Couples
4 review
4.2/5
Very Good
Posted on Apr 5, 2024
Excellent location for Eiffel Tower. Nearest Metro is 5 min walk away (opened for a week whilst we were there). Is currently undergoing upgrading so the next nearest Metro is about 15 mins walk away. Room is standard Paris size, clean. The staff were very friendly and multilingual. Our experience was great, no issues with shower/hot water. Many good restaurants around. Photos attached was taken from room.
Al Amin
Privilege Double Room on Higher Floor
Stayed in Aug 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I had a great stay at Mercure Paris Centre Tour Eiffel. The location is perfect, just steps from the Eiffel Tower and close to the Metro. The room was modern, clean, and comfortable. Friendly staff, a delicious breakfast with a view, and excellent service made it a memorable experience. Highly recommend!
CherylMay Liew
Classic Queen Room
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The hotel service is good and cleaned. Walking distance to Eiffel Tower is only 5 mins. Recommended this hotel.
Nolasco
Classic Queen Room
Stayed in Feb 2024
Couples
5 review
4.2/5
Very Good
Posted on May 12, 2024
Perfect location if you want to see the Eiffel tOwer right away.
aimee
Classic Queen Room
Stayed in Dec 2023
Couples
4 review
3.7/5
Posted on Jan 21, 2024
Travelled from Disneyland paris to here stayed here for a couple of days. Perfect location Eiffel Tower on the door step, especially at Christmas time able to get to Christmas markets and every landmark easily. Average room very basic and on the small side but still okay for two adults.
Guest User
Classic Twin Room
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Location was amazing! Super near the Eiffel Tower. Hotel was super clean!
Guest User
Classic Queen Room
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on Nov 8, 2023
The location is excellent as it’s walking distance away from Eiffel Tower, eateries and other amenities.
The service was also up to expectations.
One advice would be to fasten the check in process as we were waiting for up to 30 mins though there was not much queue.
Denne Goh
Classic Twin Room
Stayed in Oct 2023
Couples
30 review
4.0/5
Very Good
Posted on Nov 3, 2023
Location was good but the nearest Metro now is under upgrading so the next nearest Metro is about 15 mins walk away. Room was small but clean. Problem is the only way to get drinking water is to go all the way to ground floor with your own bottle. I can understand the need to cut down on plastic bottles for Planet Earth. But at least have a water dispenser on every floor. Water is essential for life. But have just one water point on the ground floor goes to show that simple guests needs are not prioritize.
Guest User
Classic Twin Room
Stayed in Aug 2023
Family
10 review
4.0/5
Very Good
Posted on Sep 9, 2023
You can't beat the location. It's a few minutes walk to the Eiffel Tower. However, the rooms are dated. There is no way to shower without making a mess in the bathroom, as water leaks everywhere on the floor. The towels are dirty and has hair on them. I don't think I will stay there again.
Sam
Classic Twin Room
Stayed in Aug 2023
Travel with friends
10 review
4.0/5
Very Good
Posted on Sep 12, 2023
Great location and nice environment
Very close to Eiffel Tower and nice quartier
Hannah22
Classic Twin Room
Stayed in Jul 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Aug 2, 2023
The staff was very friendly and multilingual. Some of the reviews made me hesitant about the room and shower/hot water, but our experience was perfect. Hot water everyday readily available and the room was the perfect size for the two of us. They remade our bed and refreshed linens daily. Highly recommend this place as it is walkable to the most iconic site in Paris and is very close to metro/rer trains, restaurants, etc. Photos attached were ones taken of the Eiffel Tower from walking onto the drive outside the hotel!