To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.2
Filter by:
Sort by:
All reviews(45)
Positive reviews(13)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Japanese-Style Room
Stayed in Jan 2023
Family
6 review
2.0/5
Posted on Jan 18, 2023
The hotel locates at a remote area but both the telephone and map code are not updated for GPS. Had eventually went to another hotel to ask for direction. No English speaking staff at the reception, except a foreign helper in the restaurant. Most amenities were deserted except the hot springs, lights were off and insufficient heat at the hallways, could be due to the recent recovery from covid. Somehow seemed to had an experience of staying in Hotel California.
Yan Tong
Japanese-Style Room
Stayed in Nov 2023
Travel with friends
22 review
4.2/5
Very Good
Posted on Dec 27, 2023
Onsen is the best
chanKK
Japanese-Style Room
Stayed in May 2023
Family
6 review
3.5/5
Posted on May 13, 2023
good facility and location.
Guest User
Japanese-Style Room
Stayed in Jan 2024
Family
59 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The hotel service is pretty good. Be sure to book a package that includes dinner. This will be very convenient.
The room was okay, quite clean and hygienic, the hot spring was pretty good, and the dinner was overall quite sumptuous.
Original TextTranslated by Google
Guest User
Japanese-Style Room
Stayed in Dec 2023
Family
3 review
3.7/5
Posted on Dec 30, 2023
The remodeled room was cleaner than I expected. The main bath was old, but the water was warm and nice.
Original TextTranslated by Google
3X9C
Japanese-Style Room
Stayed in May 2023
Travel with friends
31 review
4.5/5
Great
Posted on Jun 2, 2023
The hotel is a little far from Togendai Station, and it takes 10 minutes to get there. The attitude of the staff is also very good, and they can speak English. The dinner and breakfast are also very exquisite, and there are all the facilities. This trip is very cost-effective👍
Original TextTranslated by Google
KuuipoChyou
Japanese-Style Room
Stayed in Dec 2022
Family
7 review
4.5/5
Great
Posted on Dec 11, 2022
The hotel is far away from Hakone Yumoto. There is no car in my place. I have to take a mountain bike and then transfer to a bus. Although it is inconvenient, the process is good. It is for children to experience the feeling of different means of transportation. Since it is a mountain train, you can travel to a certain place Some stations will turn their heads back and forth, thinking that he made a mistake, and it turns out that manpower is needed to change the track.
My family of 4 came and booked a big room for 2 people, because the hotel explained well to the two children, there is no need for extra money, just worried that my wild food is not enough, because all 4 of us are fine eaters, so the problem not big. Since it is a hot spring hotel, there are no shower facilities in the room, so you must bring your own towels when you go to the hot spring. On the other hand, because a room for two people is booked, the hotel staff will only make the bed for two people. understandable and acceptable. Because only two people were paid.
There is no wild shopping near the hotel, only the souvenir shop in the hotel, so if you want to eat snacks, you have to buy it early in the morning.
Finally, Milijian Hotel is near the Baibaihe bus station. It's not Taotai Station, so you have to check the station carefully when you come.
Original TextTranslated by Google
syouyuu
Japanese-Style Room
Stayed in Aug 2023
Booked for others
18 review
5.0/5
Outstanding
Posted on Aug 31, 2023
The hotel environment is very good, the breakfast is very rich