Featured facilities: Parking, Guest Laundry, Restaurant
Very Good
2036 reviews
9.3/10
1 night
From PKR 9,644
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9.8/10
Perfect
GGuest UserThe hostel was exceptionally clean and tidy, and I was touched by many thoughtful little details. The owners were incredibly warm and friendly, offering a lot of itinerary suggestions and tips. The view from the small balcony was also stunning, perfect for watching the sunset and the sea of clouds; the location was superb. The beds were comfortable, the place was very quiet, and the facilities were complete. The other guests I met were also incredibly friendly and full of positive energy. Highly recommended!!!
GGuest UserThis is a newly opened hotel.
**Facilities:** New, though some items are of lower quality, like the kettle. They have automatic toilets.
**Hygiene:** Clean.
**Environment:** Spacious and grand.
**Service:** Enthusiastic.
The breakfast is plentiful and offers great value for money. They offer three meals a day, and even though I didn't have time to try them all, I could sense the owner's generosity and pioneering spirit. I sincerely hope their management improves, and their business thrives.
KKevin and ZuzannaPoor Experience - Constant Smoke and Noise Throughout Stay
The Good:
Welcome tea upon arrival was a nice touch
Complimentary sweet drinks in mini fridge (first day only)
Tea and drip coffee sachets provided with kettle
Breakfast cakes were fresh and well-made
Spacious shower
Decent desk and relaxation chair in room
Nice gym and roodtop
The Bad:
MAJOR ISSUE - Smoke Everywhere:
The corridor constantly smelled of smoke. Men smoked in the lobby - some appeared to be affiliated with ownership as they treated the place like their own property and staff spoke to them like friends or family. Staff did absolutely nothing to enforce no-smoking policies even after being told. People also smoked in the corridor, and I could smell it from my small window even on the top floor.
MAJOR ISSUE - Constant Noise:
Lobby and corridors always noisy with loud customers
Same men from lobby playing phone calls or video games on speaker very loudly
Guests constantly slamming doors at all hours, including early morning - very inconsiderate
Large groups being very noisy in corridors
Rooster on neighboring rooftop starting early morning (first day)
Very regular loud banging noise from ceiling in my room (first day)
Drilling noise next door during the day for extended periods
Friday night: company party in conference room with dozens of people screaming VERY loud for hours, continuing well into sleep time hours. They were smoking too.
Service Issues:
Reception staff during check-in seemed unwilling to serve me because I'm not Chinese, making it more difficult for them. I've stayed at plenty of hotels across all Chinese provinces where staff use translation tools - it's not that hard. The service was quite chaotic and time/energy consuming for me.
I was told I could request housekeeping at a specific time, so I did. More than one hour later nothing was done, so I asked again and was told ”housekeeping is having lunch now.”
Food delivery via robot malfunctioned; food ended up back at reception inside the robot and I had to queue to ask about it
Cleanliness Concerns:
Cutleries such as forks and spoons in breakfast room looked very dirty
Tea mugs in my room had tea residue still in them - they clean the mugs in the sink with their finger which is gross
Mini fridge drinks not replenished after first night
Facility Issues:
Swimming pool closed despite online information saying it should be open
Common areas including lobby very cold with no heating - people dress like they're outside. Not comfortable, convenient, or homey
Firm mattress (personal preference)
Shower handle won't stay in place, keeps moving to the side
Limited storage space in room
Breakfast finishes a bit early at 10am. Food looks fresh, some egg options if you're vegetarian, but it's mostly Chinese food so quite oily. Cakes are very nice though, seem fresh and well-made.
Would not recommend - the smoke and noise issues alone make this place impossible to rest properly.
MM221123****The room layout is well-designed with no inconvenient features. The amenities are of high quality, and the hygiene details are handled exceptionally well. The front desk service is very attentive and thoughtful. They were incredibly patient and detailed when answering questions about travel routes and local dining specialties. The breakfast selection is also very rich. However, as the birthplace of Pu'er tea, there's a missed opportunity to promote and help guests from all over the world deeply understand the core culture of Pu'er tea. Simply placing two sachets of ripe tea in the room feels a bit insufficient.
SSitao 1985I would love to recommend this hotel to anyone visiting the Old Town of Chama. It may be a little tricky to find at first, but just follow Google Maps and you’ll get there easily. From the main gate of the Old Town, it’s only about a 5-minute walk.
The hotel itself is quite new and very clean. The rooms are spacious, the beds are comfortable, and the bathroom facilities and appliances are all modern and high-quality. The soundproofing is excellent—although you might hear music and dancing outside, once inside the room it’s perfectly quiet. The location strikes a nice balance: slightly away from the hustle and bustle, yet just a few steps from plenty of food stalls and restaurants.
What really makes this place special is the owners. They are a warm, welcoming family with parents, an elder sister, and two younger brothers. They don’t speak English, but communication was never a problem—we used Google Translate to chat over cups of delicious tea. If you need anything, you can always ask them. They are very friendly and genuinely do their best to help.
แนะนำเลยค่ะสำหรับใครที่มาเที่ยวเมืองเก่า Chama โรงแรมอาจหายากนิดหน่อย แต่เดินตาม Google Maps มาก็เจอไม่ยาก จากประตูเมืองเก่าเดินเพียง 5 นาทีเท่านั้น
ที่พักใหม่มาก สะอาด ห้องกว้าง เตียงนอนสบาย อุปกรณ์ในห้องน้ำและเครื่องใช้ไฟฟ้าทันสมัย คุณภาพดี ที่สำคัญเก็บเสียงได้ดีมาก ข้างนอกจะมีเสียงเต้นรำบ้าง แต่พอเข้าห้องแล้วเงียบสงบ เดินออกมาไม่กี่ก้าวก็มีของกินเพียบ
สิ่งที่ประทับใจที่สุดคือเจ้าของโรงแรมค่ะ เป็นครอบครัวใหญ่ที่น่ารักและอบอุ่นมาก ถึงจะพูดภาษาอังกฤษไม่ได้ แต่ก็ไม่ใช่ปัญหาเลย ใช้ Google Translate คุยกันสบาย ๆ แถมยังได้ดื่มชาที่อร่อยมากอีกด้วย ถ้ามีปัญหาหรืออยากได้ความช่วยเหลือ พวกเขาพร้อมช่วยเต็มที่จริง ๆ
Hotel near Pu'er Tea Horse Ancient City, Pu'er 100% of visitors choose this area
Price per night from:PKR 5,212
9.4/10
Outstanding
GGuest UserIf you book early, you can also get a free horseback riding experience. The fee includes three meals a day, you can swim, catch fish in the stream, watch the sunrise and sea of clouds, taste coffee and pick coffee beans. It is definitely a treasure manor. It was New Year's Eve, and we prepared a self-service stir-fry, which tasted good. The self-service beef hot pot was also great, with many varieties, delicious beef, and self-service drinks. What else do you want a bicycle?
MM501048****Extremely satisfied! The place was clean and tidy, and the room was immaculate. The service was exceptional; it's rare to encounter such a wonderful owner who truly anticipates and addresses guests' needs. Absolutely fantastic! It's also quite close to the station, and the owner was very prompt with pick-up and drop-off, couldn't ask for more. Definitely a five-star review, highly recommend staying here. This is my genuine experience and feedback. Wishing the owner a thriving business!
AAnqiFacilities: The facilities are relatively new and clean, and there is really no smell of cigarettes. Hot water came quickly.
Hygiene: Very clean, including the sofa and bed flags in the room, the bathroom is also equipped with a disposable toilet.
Breakfast: There are two breakfasts, with local red rice noodles, as well as Western milk bread and cakes. Children under 120 are free.
Praise: I would like to thank the lady at the front desk of the hotel very much. Because I left in a hurry, I forgot to collect the child's teddy bear doll from the quilt when I left. That was my child's Abebei. As mothers know, although it looks like a discarded short-legged teddy bear doll, it is really important to my child. I found it more than 12 hours after leaving the hotel and called the front desk to look for it. When they heard that it was so important to us, they did not perfunctorily deal with it, but kept looking for the cleaning lady and the brother in charge of linens. After three days of non-stop searching, they finally found it in the factory of the linen cleaning company and delivered it back to the lady at the front desk of the hotel in time. After adding WeChat for confirmation, they handed it to the SF Express courier to send it back to us. The child was really happy when she saw her teddy bear was found. We had almost no hope, they were really caring and made our family feel very warm. Recommended to everyone, this is a very warm hotel! I will bring my children and family to stay in this hotel in the future! Thank you!
VVeraForeign friends: don't stay here. The worst experience I've ever had trying to check in - and I've travelled to many remote places in Yunnan over the past six years.
Staff has no clue about rules and regulations, even though I showed them the most up to date rules for foreigners travelling in China.
They tried to stop me from leaving the hotel because they couldn't figure out how to check me in, even though I was very hungry and tired and wanted to eat and go to bed early.
They came to my room at 10pm but still couldn't figure out how to check me in.
And here is the worst: at 8am the manager opened the door of my room and walked in without knocking. There was no inside lock or chain. Luckily I wasn't in the shower.
Awful place that made me feel extremely unwelcome as a foreigner. They made me feel like a criminal because of their incompetence and stupid actions. Very different from most places where staff is helpful even if it's a bit more complicated.
DDionne94All the reviews are true, but it’s not the wooden building that causes it.
Yes, it is very loud and you hear everyone. We’ve stayed in other fully wooden places, it’s worse here. Maybe not the wood but the guests are the problem. Loud Chinese people, walking the stairs with the heaviest pace you can imagine. Maybe help the other guests by hanging some warnings on the stairs: please be mindful for the other guests when walking to your room.
Also loud Chinese tourist on the square below. Not only while eating they scream all over the place, also with the tea ceremony nobody asks them to please stop talking after 23:00/24:00. We were up till 02:00AM because of tea drinking Chinese people at the fire. We stayed in the suite, which is located above the fire pit. Maybe the other rooms are less noisy. At 7AM each morning, somebody ran down the stairs. We think it’s the staff. It wakes you up through your earplugs.
The staff is OK. They are very shy, not rude. They could be more pro active though as we didn’t feel like they wanted to do something.. which is different to rude but also not very friendly.
The other villages around are way bigger and less cozy than Wengji. Also, with this guesthouse being just next to the town, it was perfect to escape the tourists most of the time. We didn’t find other accommodations in Wengji with the same aesthetics as Shishi guesthouse so we can’t recommend other places better than this.
Maybe if the guesthouse would invest in trying to keep the noise down under the various guests, with text signs or with clearer house rules (fire pit), the noise problem wouldn’t be as bad.
Maybe if they tried to enthusiast their staff more and keep them from watching Chinese drama shows on their phones all day, they would be a bit more welcoming.
We’ve met a lot of amazing people in Wengji, it’s definitely not the locals that have this behaviour.
Lastly, the suite has a cubicle bathroom in the room, they really don’t clean this well. It smells very bad and just feels dirty all over.
For comfort this place is too expensive, for the location and aesthetics you won’t find better options nearby.
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