Spa hotels in Pu'er

This is the first time I've felt compelled to write a review even before checking out. Let's start with the issues: 1. I called ahead to change my afternoon tea time and to book a morning activity. The lady who answered said she would confirm and call me back, and she took my number. I never received a call back before check-in. Luckily, my request was noted on the reservation. 2. After checking in, I was told there was a tea experience available on the second floor. The bellhop who brought my luggage said there was a voucher for it, but the front desk hadn't given me one (I'm not sure if it was actually needed). After helping with my bags, he enthusiastically offered to bring the voucher to my room. I even said it was okay if I didn't get it, but he insisted he would deliver it. Well... he never came back, no voucher, and no tea experience for me. Haha. 3. And then things got even more ridiculous. I had booked a Ba Duan Jin (a type of Qigong) session for 9-9:30 AM. I asked at the restaurant and was told it was on the second floor? They told me to ask at the front desk. At the front desk, they said it was on the fifth floor of another building and that I needed a shuttle bus to get there. Once we arrived, there was nothing there. Then they said it was on the first floor or maybe even the basement of the *original* building? A man came out and offered to walk us back... I told him we'd take the shuttle. After going back, another front desk staff member said it was on the second floor? They seemed quite reluctant but eventually led us there. Finally, we found the right place, did about ten minutes of it, and it was over. It was absolutely ridiculous; they really had no idea what was going on. 4. For a suite costing over 2800, having an obstructed view deserves a bad review (see images 1 and 2 below). It also didn't seem to be 100 square meters. 5. The service doesn't match the price. Many services weren't available, and there's nothing much around the hotel. The staff's service level isn't good; their attitude is pleasant but their professionalism is lacking. 6. The concept is excellent, the decor style is nice, and the space is large and aesthetically pleasing.

This hotel should be the best hotel in Menglian. I originally wanted to book a few more days, but because of the local God Fish Festival, I couldn't book a room on the 1st and 2nd, so I booked a room on the 3rd. The check-in experience was very good. The lady at the front desk was very polite. There were fruits when I checked in, free drinks in the minibar, and the breakfast was rich and delicious. Next time I go to Menglian, I will choose Tailana again.

Experience the beauty of Southeast Asia without leaving the country, and even more so! This is Pu'er, the birthplace of world tea culture. A stay at the Jingmai Mountain Bailian Hotel offers quality comparable to the Four Seasons! The Four Seasons in Chiang Mai has seen its prices rise from under 3000 to over 7000, while the Bailian in China boasts an excellent environment without raising prices – truly a bargain. Recommended hotels on Ctrip, such as Chongzuo LUX*, Dunhuang Dongyi, Xiangshawan Lotus, and Kruger Luxury Camp, are all reliable and have provided excellent experiences! The Lancang Bailian Hotel opened in 2011 and has fewer reviews, but it consistently ranks at the top of Ctrip's Jingmai Mountain list. Based on Ctrip's reputation, it was definitely a great choice! Bailian is the pioneering luxury hotel in Jingmai Mountain, introducing the area to the world! The Ctrip package I found was very cost-effective, including dinner and tea cake making (tea cakes alone cost over 300). My child had a fantastic experience and even gained writing material; it also included a photo shoot at a local restaurant, with results comparable to the Platinum Hotel. I recommend booking a 3-day, 2-night itinerary for a more fulfilling experience. I stayed one night at Liushi and one night at Bailian. Ctrip customer service even helped me communicate with the hotel in advance. It happened to be my birthday, and the hotel thoughtfully prepared children's amenities and a cozy turndown service – the attention to detail was impeccable! During dinner, my child accidentally choked on a fish bone in the pickled fish. Around 11 pm, the front desk immediately brought over white rice, thankfully without any serious injury. A small suggestion: For families with children, try to avoid fish with bones for dinner. Pork hock soup would be a better option, and my child especially loved it. The entire hotel blends seamlessly with the surrounding mountains and mist. Staying in a natural oxygen bar is both secluded and therapeutic – definitely worth it! Service: The staff at the front desk, including Mr. Zhou, as well as Guiping, Xiao Chen, Xiao Luo, and Awa, were incredibly responsive and helpful! Traditional Pu'er Tea Cake Making: Zhou Yan, who guided my child in making tea cakes, was clearly very patient, giving my child a wonderful tea-making experience. I will definitely choose Bailian again if I have the chance to visit Heshun in the future.

【Five-Star Review】 🌟 Environment and Cleanliness: The hotel was very clean overall, with a simple yet elegant decor and well-designed rooms, making for a comfortable stay. 🌟 Facilities and Convenience: The hotel offers breakfast, lunch, and dinner, which is very convenient. The surrounding area has complete amenities, making it easy to get around and shop. 🌟 Service and Attitude: The staff were friendly and responsive. Particularly noteworthy is that when I accidentally left my phone in the room, the cleaning lady honestly returned it to the front desk. The front desk staff not only proactively contacted me but also meticulously checked the courier information with me when returning the phone to ensure its safety. This thoughtful and meticulous service was truly touching! 🌟 Summary: A fantastic travel accommodation experience. Excellent facilities and even warmer service—highly recommended!

The hotel is strategically located, there are many foods around, and the stay experience is very satisfactory. The room design is simple and generous, the free breakfast provided is rich in variety, the boss service is warm and thoughtful, and the hotel is very cost-effective!