Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 10, 2024
Anonymous User
One problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
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Price per night from:SAR 522
Posted on Jan 31, 2024|Standard Room
Xyzxie
Very good, this is my third time here. The room was comfortable and, most importantly, the price was reasonable. The only downside was the airport shuttle was so infrequent that I had to wait an hour and a half for it to arrive.
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Price per night from:SAR 245
Posted on Jul 12, 2025|Business Deluxe Two Double Room with Reforma Avenue View
Ahmed Awwad
I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
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Price per night from:SAR 636
Posted on Nov 15, 2022
Anonymous User
Acceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
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Price per night from:SAR 258
Posted on Mar 13, 2025
Guest User
The hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate.
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Price per night from:SAR 492
Posted on Nov 14, 2023
Guest User
Nice hotel in a great location in Mexico City. I appreciated the complementary breakfast. Clean towels every day. Only downside is that the walls are a bit thin, it may be advisable to bring earplugs as you can hear your neighbours
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Price per night from:SAR 290
Posted on Apr 7, 2024|1 King Bed W/Floor To Cieling Windows
Guest UserLocation and Hotel in general is great! Room city views are beautiful.
Shared amenities with Double Tree, swimming pool has extra cost.
Some personnel attitude a little dissapointing.
Overall a nice experience.
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Price per night from:SAR 287
Posted on Feb 19, 2026
Guest User
I really appreciated how functional the room was and how comfortable the bed was, but the absolute best part was the location. Even though it's at an intersection, there's a convenience store on every corner. The hotel staff were also super helpful in recommending delicious local restaurants; you can find all sorts of great food options around here. The staff were really welcoming and friendly too.
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Price per night from:SAR 246
Posted on Aug 8, 2026
Guest UserBeautiful hotel, great location, but unfortunately, the noise makes it extremely difficult to recommend staying here.
The music from the rooftop bar starts getting louder around 6 PM and continues until approximately 2 AM, and it seems to get progressively louder throughout the night. It was genuinely impossible to relax or sleep in our room. We were even given earplugs, but they did very little to help. If you plan to be out until 2 AM every night, you may not notice it. But if you are looking for a relaxing hotel where you can come back, unwind, and get a good night’s sleep, this is honestly a terrible experience.
We also booked a Deluxe King room but were put in a Queen room for our first night. We were not able to get into the correct room category that we booked until after 5PM the following day because the Deluxe King room was ”not yet clean.” No upgrade or compensation was given for this mistake.
It’s a shame because the property is beautiful but a hotel room that you cannot reasonably sleep or relax. I would strongly recommend asking about the noise before booking.
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Price per night from:SAR 1,277
Posted on Apr 26, 2023
nafeisa
The room was quarreling big, it was very late when we arrived, and we were ready to sleep in the room. The front desk service was very good. I see that the room still has taxes and fees paid at the store, but the front desk did not ask us.
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Price per night from:SAR 121