Hotels near Parque Bicentenario in Mexico City

The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. It has a parking service and you'll keep your bags if you need it.

It's the third time at that hotel, we will keep staying there as the price is quite fair, the location is just great, close to the main bus station, downtown and the main touristic sites. What we like the most of this hotel is the staff, want to mention Javier and Juan Carlos as they are between reception, bellboys and butlers, they are always helpful. Stephany from the front desk was very kind and enthusiastic. Guess they are short staffed withing the housekeeping department as the maintenance people were doing their job... Something simple from taking coffee to a room or even been a bellboy. Just hope they give them an extra for doing other things. Raymundo and Florentino from maintenance were helping us and we appreciate them taking some time to do so. I would rate this quite good, but we had a deception we never had before in this hotel... Our first room was never cleaned or anything when we came back to rest, they changed us to a different one, which we do thank, but housekeeping does need to be on point, details, basics and their checklist has always to be a priority. Also on the night of the 17th something was going on that other guests just made too much noise, till 3-4am, as we woke up many time and couldn't rest... If you read the document which you sign, part of the rules and policies are to please respect other night time, they need to work on this hard. The security guy, which works a lot compared to the normal 8-12hrs is just nuts, he was kind to help us move around and hopefully the security company which they work for see the long hours and good job they provide to this hotel. From the rest there is nothing to complaint about, the overall experience was good, could have been great. Thank you guys once again. Hope to visit you soon!

The hotel is well located. But when I arrived, the receptionist was not there. The security guard who had to be marking the person in charge and taking photos of my reservation was very kind. That is the detail. The receptionist was not there. Fixed by security guard. But in that it failed them. And in my reservation it did not say if it had air conditioning or not. Which I didn't have. Just a fan. The elevator seems to have a turbo. It goes up and down very sharp. Excellent in cleanliness.

This hotel was amazing! The hotel itself is just lovely, with all sorts of interesting details, especially in the lobby. The restaurant and bar were great, with lots of options, and the rooms were nice too. Also, every single employee was extremely professional. I have never stayed in a place this nice, but my American dollars went a little further in Mexico. I would ABSOLUTELY come here again!!!

The hotel was clean, the service was good. AC did not work but once mention to service, they fixed it within 1/2 hr.

The location is good, prety close to the airport and to the old city center. Maybe the stuff might be a liiiittle bit more helpful, or a little less arrogant, that would help.

I don’t understand the bad reviews over this hotel. I’ve stayed at other hotels like Fiesta Americana Reforma and there is no comparison to Fontán. How can you call this hotel a dump? It’s cozy, very clean, comfortable with excellent customer service. I’ve been staying at this hotel for years (since 2014) and have seen nothing but improvement. I’ve tried other hotels and end up with an early check out for different issues and end up staying at my Fontán. Employees even know me by name.!The rooms look just like the pictures and are very comfortable. This is my home away from home with no doubt. Best location, best customer service, stunning views and I could go on and on. Can’t wait to go back!! Thank you Fontán for being so awesome. See you soon!

The city view room has an incomparable view. Sitting by the window, you can have a panoramic view of Syntagma Square and the Cathedral, and you can have an unobstructed view of the excitement of the Day of the Dead. Although it is an old building, the interior is well maintained. The breakfast in the restaurant on the top floor is okay, and the coffee bar on the first floor can also provide simple meals. The only drawback was that I stayed in a corner room, and the top floor restaurant was upstairs. There was a sound of chairs being dragged around at around 7 o'clock in the morning.

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

Facilities: good Health: good Good environment good service not bad