4-Star Hotels in Mexico City

The hotel is directly connected to Terminal 1 via a covered walkway. If you land late at Terminal 2, you'll need to take a taxi to get there. The hotel facilities are excellent, and the breakfast spread is incredibly generous. Highly recommended!

The room exceeded expectations and regretted staying for two days on the weekend. A family of three set two bedrooms and two bathrooms, Trip.com wrote 70 square meters, it feels more than, it is estimated that the area is used, the child is very satisfied with his own space. The room design is very good, the small objects are IKEA, the kitchen is fully equipped, the necessary tableware is also equipped with oil, pepper and salt, we made a few beautiful breakfasts, to achieve avocado freedom! This apartment has four rooms on each floor. The room type I live in is on the fifth floor. I can't hear the noise of the road at all (the room on the road is not clear, the road in front of the door is busy during the day). It is two blocks away from the core area of Roma. I wander around every day and have several Michelin restaurants. Unfortunately, I can't eat on weekends. Praise the building service staff, enthusiastically inform the use of the free washing machine dryer, free after 6 pm. The roof garden is great! There is a swimming pool! Small problem: The sheets should be covered with plastic waterproof pads, and they will ring when they turn over.

Overall the hotel was good. The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me. Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City) My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.

We arrived very late (after midnight), but were still warmly welcomed. Plus, they helped us with all our luggage. Luckily, we were still able to order some food to our room. (Unfortunately, there was no menu in the room, so we had to call to ask what was available. However, the staff's English was excellent.) We were also able to arrange help with our luggage for the next morning during our late check-in. The relevant staff were punctually and helpfully at our door at the agreed time! Highly recommended!

Modern accommodation in a great area for exploring Mexico city for a day or two. It's not a hotel so obviously the service is totally different than you'd expect For cleanliness and?overall amenities..But it's totally ok for a good night sleep and a convenient, safe, and nice location to stay. Wish they could PayPal bit attention to details, for example in trio.com?app it says the room had a?balcony and when we arrived we didn't even have windows. Exhausted from a long trip we didn't want to cause trouble but that could have been advised earlier. We were two people but only had one hand towel so that was an inconvenience that could have probably been avoided of the management would pay a birthday more attention to the bookings. Overall ok stay for an one night stop-over in Mexico city. Walking distance to restaurants and nice Polanco area day off night.

I really enjoyed my stay here. It's very close to the snack street and not far from a larger supermarket. The small lane next to it is safe and quiet, lined with either hotels or residences. The facilities in the room were great, and there's a shared washing machine and dryer, with what seemed like complimentary laundry detergent, though the public restrooms weren't in the best condition. The keyless entry with a password lock was very convenient. The smart TV had Netflix automatically logged in with the hotel's account, so you could watch movies freely, even if I didn't find anything I was particularly interested in. The elevator was quite unique – there are no floor buttons inside; you select your floor outside, and then it directs you to the appropriate elevator. It felt very modern and novel.

I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.

The hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate.

The hotel is great, had a coffee area where you can work and set your computer, plugs, and couches around the lobby and the coffee area, they have aromatherapy in each floor and good beds. Close to downtown.

The hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation