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9.6/10
Amazing
HHendrick2952I stayed in the hotel for one night to catch an early flight. It is a chain hotel with standard configuration. But the surprise is that the hotel has a direct link to the airport. The shuttle bus runs every half an hour, which is very convenient for people who are catching a flight. The hotel is located near Chicago O'Hare Airport. There is no so-called shopping experience.
DDajianalidaolasipaermasitangxianzuI forgot to take pictures. The location of this hotel is pretty good. It takes about 5 minutes to walk to the subway and about 15 minutes to Chinatown. It is within 5 kilometers from the city center. The room is quite big and clean. The breakfast is simple and cost-effective.
MMianqiuweibaThe hotel is located in the Loop area, with a relatively high safety factor.
The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there.
The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them.
I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~
Hotel near Chicago Loop, Chicago 28.2% of visitors choose this area
Price per night from:US$249
9.0/10
Great
GGuest UserStayed comfortably with family at a hotel near the airport. The suite-like room had a sofa, which was great for relaxing, and the pool was a nice bonus. Free water was a plus, and the complimentary airport shuttle was very convenient.
Hotel near O'Hare, Chicago 2.6% of visitors choose this area
Price per night from:US$165
9.0/10
Great
GGuest UserWe recently stayed at the Holiday Inn O'Hare Area and had a fantastic experience! From check-in to check-out, everything went smoothly. The front desk staff were friendly, professional, and went out of their way to ensure my stay was comfortable.The room was clean, modern, and well-equipped with everything I needed. The bed was incredibly comfortable, and I appreciated the quiet atmosphere—perfect for getting a good night's rest before my flight.
The hotel also has a well-maintained fitness center, which was an added bonus.Overall, the value for money at this Holiday Inn is excellent. I would highly recommend it to anyone looking for a convenient, clean, and comfortable stay near O'Hare Airport. I will definitely stay here again
Hotel near O'Hare, Chicago 2.6% of visitors choose this area
Price per night from:US$130
8.8/10
Very Good
GGuest UserOverall experience was really good... location is PERFECT! The hotel is nice and the room was exactly what I needed.
Two items that can (and should) be improved: 1) the front desk always seemed quite understaffed and guests had to wait around for their turn. 2) I was on a higher floor and the water pressure was bad (not even regular but bad) so I was really cold when showering and it took forever to wash my hair. This for me was quite uncomfortable cause I like a nice hot strong shower after walking +10 miles a day in cold weather.
All in all, I'd stay there again but would ask for a room with better water pressure.
Hotel near River North, Chicago 12.8% of visitors choose this area
Price per night from:US$151
8.7/10
Very Good
TTerence CaoBe careful, there is a hidden charge ”A $25 daily urban experience fee will be charged to each room” at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have paid (my case $38 for each person daily, covers taxes and tips). It is not buffet breakfast, you need to pay extra when you check out if you have ordered more than your credit for the breakfast. When I asked that if I missed one breakfast, can I use the extra credit for the next day. The answers were different from different staff members.
A very expensive hotel focusing on big conferences, there are no microwave oven, empty refrigerator (you can request) in the room and swimming pool. Do not lift up the drinks and snacks in the box on the table (there are sensors underneath) unless you don't mind to be charged. The existing refrigerator is full of drinks. I was afraid to touch it, even the concierge didn't know how to open the refrigerator lock. But the coffee and tea are free. There is a person (not housekeeper) comes to the room to check and refill all the drinks and snacks including the free ones.
We booked our room many weeks earlier, after we checked in I realized that the room prices dropped comparing our original prices, maybe not enough conference people attending.
Hope the information is helpful for you.
Hotel near Chicago Loop, Chicago 28.2% of visitors choose this area
Price per night from:US$333
8.6/10
Very Good
GGuest UserI enjoyed my 5-night stay, the location is excellent with walking distance to shops & restaurants and easily accessible via public transport. Hotel staff were friendly and any requests responded to immediately. I enjoyed the spacious and well equipped kitchen space, as well as the gym and on-site laundry. The room wasn't perfectly clean but nothing too concerning.
Hotel near River North, Chicago 12.8% of visitors choose this area
Price per night from:US$229
7.2/10
GGuest UserI was in Schaumburg for a 2 Day conference and chose to stay at a more cost effective location since I was traveling alone and really just needed a decent place to stay.
Upon arrival, I was greeted and given my key cards. I drove towards the side door as it was closer to the
elevator. Not the hotels fault I guess, but people were smoking in areas I know weren’t designated for smoking.
The 2nd floor ***** of ***. I am grateful it wasn’t coming from my room, however: the assigned room did not smell clean at all. I did bring cleaning sprays from home just in case, the room wasn’t clean. I had to wipe the counters , desk and sink top off. They were dirty and sticky to the touch. I was going to ask for staff to come up and check the room but decided not to do that.
The next morning I went to the front desk to ask that
Housekeeping not clean until I left. Front desk staff was on the cellular device and I had to get his attention. He was nice and courteous but told me that rooms were cleaned once per week. Guess that’s why my assigned room smells the way.
While I am an avid dog lover, the dogs coming out the exit when I tried to enter were huge. This gentleman had two and could hardly control them.
Nevertheless, you get what you pay for so I can’t be too upset. I just don’t recall this chain being so lax about the amenities, staff professionalism-and cleanliness.
GGuest UserMy Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
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