Pasay Ermita Hotels

Our stay at The Manila Hotel was exceptional. The hotel’s historic charm and well-maintained interiors create a unique and welcoming atmosphere. The staff were attentive and courteous, always ready to assist with a smile. The room was comfortable and clean, with everything we needed for a relaxing stay. The view of Manila Bay added a special touch. Dining at Café Ilang-Ilang was a highlight, with a variety of well-prepared dishes that catered to different tastes. The location is also ideal, close to cultural and historical sites, making it convenient for exploring the city. Overall, the Manila Hotel offers a wonderful mix of comfort, history, and excellent service. Highly recommended for a stay in Manila.

This is our second time staying at Manila Prince Hotel, and it continues to exceed our expectations. The staff is incredibly welcoming, the rooms are always clean and comfortable, and the amenities are top-notch. Every aspect of our stay was seamless, from check-in to check-out. The location is perfect, offering easy access to key attractions. We highly recommend this hotel to anyone visiting Manila and will definitely return for future stays!

The place is good for why i had stayed in the place. Courteous staff and willing to help; the room was tidy with towels; shampoo and soap. Aircon working great, with in room safe. For its price i would say it was a very good deal.

The room appeared clean, but upon entering, I was hit with a bad smell. On the other hand, the location was extremely convenient, close to all the areas I wanted to visit. However, our experience was marred by poor service. Upon arrival, no one assisted us with our luggage. The reception staff on duty was unaccommodating and intimidating. I believe that working in the hospitality industry requires a high level of customer service, even on difficult days. If someone is unhappy in their role, it's better for them to leave rather than jeopardize the company's reputation with rude behavior. Unfortunately, this lack of service continued throughout our stay. No one helped us with our luggage when we departed, unlike other hotels I've recently visited, where staff were eager to assist. I also noticed that most staff members didn't smile, and it seemed that they provided preferential treatment to foreign guests. In terms of amenities, the hotel needs to improve its swimming pool. We were surprised by how small it was, contradicting the hotel's description of having both a swimming pool and a children's pool. In reality, there was only one tiny pool. So, some of my relatives didn't even bother swimming due to the crowds and limited space. In terms of food, my family stayed there for two days, and I noticed that the breakfast options lacked vegetables. It's essential to include vegetables as a choice. This hotel’s restaurant don’t cater to vegetarians.

The location is unsuitable for senior citizens or disabled as the access is up many steps to the entrance. The swimming pool was not available for guests due to a problem, disappointing as was looking forward to a swim. The hotel in general is looking rather “tired” and definitely not worthy of the 4 star rating. On the plus side, the staff were pleasant and friendly.  Breakfast was a buffet and plenty of choice, no complaints there.  When taking a shower water fills the bathroom floor as the door doesn’t seal properly. Quite a few points need addressing to retain the 4 star rating! 

Yes this is the MAGIC place to stay when you are going to the U.S. Embassy for your tourist visa to the USA. It worked, finally my wife got her tourist application approved, 3 times a charm... Everything was ok, the room was good but the neighborhood is sort of trashy, dirty, not to many food places to go eat. We walked to the mall but got back in daylight hours. Thanks for the good vibes, WE DID IT!

Check-in was a breeze, all the staff was very helpful. Bed and linens were all very comfortable but I noticed my pillows had a smell so after my first night I had them changed and they gladly obliged. I just wished they provided smaller towels too, they only give two bath towels and that’s it. Would be great to have more mirrors in the room as well. They charge water by the bottle when this usually comes for free in other hotels. I had to do my groceries to avoid paying around USD 1 per water bottle. Wish they gave water for free. Breakfast options are decent, but I wish they provided more Filipino breakfast staples. Gym was great, pool was clean and well maintained. Will definitely want to stay here again if needed.

Very nice place accessible to transport and restaurants. Friendly and courteous staff. Prompt service. Helpful especially those going to the airport. Excellent buffet breakfast. Will definitely comeback 😄

Hopefully a working wifi and cable TV should be made available. Staff are courteous and helpful. Upon arrival, was given a room with no shower head and loosed shower valves. It was fixed the following day. Overall, decent.

Nice clean room with kitchen and laundry clothes washing machine. Building has decent gym and excellent outdoor pool. Great location - near many malls, restaurants, bars, nightlife, and convenience/grocery stores. Strong Wifi and A/C.