Grande Centre Point Hotels Hotels in Pattaya

This was my third stay here, and unfortunately, it didn't quite live up to my previous experiences. The hotel still boasts many positives, like its excellent facilities and family-friendly focus. However, I felt a noticeable dip in service quality compared to my earlier visits. Two minor changes stood out to me and left a negative impression: 1. Firstly, plastic slippers are no longer provided in the rooms; instead, guests are required to purchase them at the front desk. What's the logic behind this? Considering your hotel specializes in water-based entertainment, are you really expecting guests without their own flip-flops/water shoes to buy them on the spot? Every other family-friendly hotel of this caliber includes plastic slippers as a standard amenity. 2. Secondly, there was no separate energy-saving key card in the room. This meant the room was uncomfortably hot when we first entered. Previously, a dedicated power card was always provided in addition to the two room key cards. This is a basic feature that comparable hotels always offer.

We have lovely stay in grande centre point hotel, swimming pool was nice, room with Seaview and balcony Staff are super friendly and helpful. We have fantastic time staying here