Herring Beach Hotel Phu Quoc

It’s very nice place and good price. The staff are very kind to all customers.

The hotel had a nice view, was close to the beach, and was clean.

Nice experience, it is close if you want to take cable car and nead peaceful atmosphere without crowd.

I really liked it. They picked me up from the airport at 11 PM, and the hotel is very clean with a swimming pool right next to it. It’s just a short walk to the beach, and there are plenty of restaurants nearby. There’s also a free 19 bus stop right next to it, and after a 30-minute ride, you can get off at King Kong Mart. Herring Hotel was affordable and had good value. I really liked it.

Positive: The room was huge and its proximity to the pool was great. I also appreciated the fast check-in and check-out. The living area was particularly cozy and comfortable. For improve: We experienced a significant power outage in our room during my stay due to heavy rain. Contacting the hotel via Zalo, we were informed that this is a regular issue in Phu Quoc during such weather and could last at least two hours. This blackout was incredibly inconvenient and made the room very dark, hot, and uncomfortable for a vacation stay.

I feel conflicted about writing this review. We had a bit of a hiccup on the first night where the staff had accidentally booked out our hotel room to someone else. They compensated us and provided us with another room (very small, not very spacious and a little dirty). The following day, we were able to move our things into the room we initially booked. The room was much more spacious. We had a pool view. The pool areas is incredibly gorgeous. Loved hanging out there. The hotel uses incredibly cheap tissues and toilet paper that crumble upon use. We also had no hot water throughout our stay and at one point I had a shower where only drops of water were coming out of the tap. I think they can improve the quality of their facilities. If you're not bothered by facilities and are just looking for a place to rest your head - then this a decent budget hotel.