Located in Phu Quoc, SOL by Meliá Phu Quoc is by the ocean, a 4-minute drive from Walking Street Phu Quoc and 7 minutes from Suoi Tranh & Suoi Da Ban. This 5-star hotel is 5.8 mi (9.3 km) from Phu Quoc Night Market and 3.4 mi (5.5 km) from Phu Quoc Beach.
Pamper yourself with onsite massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and a banquet hall.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary at scheduled times.
Make yourself at home in one of the 284 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and minibars.
"The resort is beautiful and the size is perfect, it is big but you can walk everywhere in 10 minutes which is great. The beach is clean. The food was good, but there were no snack options during the day. The pool bar only opens 11am, and they don't serve any food. You need to go to Shack restaurant, and they only deliver to the pool a few options from the menu in a box. Otherwise, you need to eat at the restaurant. (Some friends were all inclusive, and they won't deliver anything in this case)
One day, the pool bar was packed, and there was only one staff member taking orders and preparing the drinks! When I suggested the manager send one more staff member to help, he asked me to be patient or order from the restaurant. Meaning they won't improve the service if there are too many people in the pool. It's probably because of the all-inclusive service, to reduce their consumption. But the people who are not all-inclusive will also be affected.
My 3 yrs old son and a 4 yrs old friend cut their feet in the swimming pool. The manager came worried and asked what I needed, but his suggestion was for them not to stay too long in the pool and he said my son is probably a city boy and he is not used to it. The thing is, we go to the pool every week, he knows how to swim and we have been to similar trips to Bali, Phillipines and Thailand and this never happened before! So Im pretty sure the problem is their swimming pool floor, whether the tiles are too rough or there are sharp things on the shallow areas. In fact, I stepped on something sharp one time, luckily I was walking and it didn't cut me. (The picture of my son's feet is 2 days after it happened)
So the hotel is beautiful and convenient, clean, the price is good. But I have concerns about the swimming pool, so I would probably not go back because of that. And I would not take the all-inclusive as there are some restrictions."