The Shells Resort & Spa Phu Quoc
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Phu Quoc Island

The Shells Resort & Spa Phu Quoc

KP9, TT, Duong Dong, Phu Quoc Island, Kien Giang Province Vietnam
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With a stay at The Shells Resort & Spa Phu Quoc in Phu Quoc, you'll be 3.2 mi (5.1 km) from Phu Quoc Night Market and 6 mi (9.7 km) from Phu Quoc National Park. This 5-star resort is 13.1 mi (21.1 km) from Vinpearl Safari and 18.4 mi (29.6 km) from Phu Quoc Prison.Show More
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hotel overview picture
Last booked 11 hrs ago
Highlights
Free airport transfers
Superb views
Varied breakfast
Cozy rooms
Free parking
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Amenities
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Spa
Massage Room
Fitness Room
Public ParkingFree
Priority airport pick-upFree
All Amenities
Property Description
With a stay at The Shells Resort & Spa Phu Quoc in Phu Quoc, you'll be 3.2 mi (5.1 km) from Phu Quoc Night Market and 6 mi (9.7 km) from Phu Quoc National Park. This 5-star resort is 13.1 mi (21.1 km) from Vinpearl Safari and 18.4 mi (29.6 km) from Phu Quoc Prison.
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4/5
Very Good
The resort is beautiful, staff were very kind and friendly.
All 244 Reviews
Surroundings
Airport: Phu Quoc International Airport
(16.8 km)
Landmarks: The Secret Beach
(120m)
Landmarks: Lăng Ông Nam Hải
(510m)
Landmarks: Lăng Ông temple
(520m)
Landmarks: Dinh Bà tướng Lê Kim Định
(1.0 km)
Landmarks: Hồ Bơi Cafe Nam Anh
(1.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Suite Ocean View
11

Luxury Suite Ocean View

1 King bed and 1 Sofa bed
123m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Sea View
Room Details
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Luxury Villa with Garden View
9

Luxury Villa with Garden View

1 King bed or 2 Single bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
TV
Daily Housekeeping
Room Details
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Spa Inclusive Luxury Villa Garden
4

Spa Inclusive Luxury Villa Garden

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Daily Housekeeping
Portable Cot/Cot
Room Details
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Premium Deluxe Room with Ocean View
9

Premium Deluxe Room with Ocean View

1 King bed or 2 Single bed
75m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Minibar
TV
Room Details
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Luxury Villa With Poolside
9

Luxury Villa With Poolside

1 King bed or 2 Single bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Daily Housekeeping
Portable Cot/Cot
Room Details
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Family Suite with Ocean View
8

Family Suite with Ocean View

1 King bed and 2 Single bed
135m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
TV
Sea View
Room Details
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Guest Reviews

4/5
Very Good
244 reviews
Verified Reviews
  • Cleanliness4
  • Amenities3.9
  • Location4
  • Service4.1
Average for similar properties in Phu Quoc Island
Most Mentioned
AI Summary
The property features a stunning pool, spacious rooms, and a friendly staff. Guests appreciate the value for money, delicious breakfast options, and comfortable beds. However, some may find the dining options limited.
J‍u‍n‍e‍ ‍Y‍o‍o‍n‍ ‍Y‍i
November 27, 2024
I visited here for the second time. Although the transportation is uncomfortable, I wanted to relax in a spacious villa in a quiet area. In particular, the staff were friendly, and they seem to be carefully selected, educated, and treated. In particular, the desk staff was friendly, and it was easy to communicate in English. (Many of the five-star hotels in Phu Quoc have difficulty in communicating with desk staff in English) This is not a fancy and noisy place. Rather, it is a place of quiet peace that is practical and classy. Everything is going accordingly. There are not many types of dishes at breakfast, but the quality is good. Both of the spa and restaurant service are cost-effective. The beach and pool are small but practical, cozy, elagant, and well managed. The resort buildings and interiors are also small and old, but I could feel the soul of the architect.
W‍o‍n‍g
November 15, 2024
So disappointed to live here for 3 night 1. Room FACILITIES was dirty and found mold in hand wash bottle 2. No any towel was provided in the second day 3. Limited activities provided by hotel
N‍I‍C‍O‍L‍E‍9‍6
November 2, 2024
had a great stay here! room was nice and facing the sea, staff are friendly as well. do take note if heading out will need to call the buggy to the lobby (complimentary). fantastic stay!
M‍u‍n‍k‍h‍t‍u‍m‍u‍r
December 6, 2024
t felt comfortable and boring.
B‍o‍l‍d‍E‍r‍d‍e‍n‍e
January 9, 2025
everything was good except they have some information/poilcy sharing problems with the trip.com. Caused some misunderstanding
J‍u‍l‍i‍a‍ ‍K‍r
January 16, 2025
I had a disappointing stay at this hotel. The service quality was poor, and the rooms were dirty and poorly maintained. The cleanliness left much to be desired, with stains on the furniture and dusty surfaces. Additionally, there was no body lotion provided, which seemed like a basic amenity to expect. The breakfasts were also a letdown. The food lacked flavor and was not enjoyable, making it difficult to start the day on a positive note. Overall, I would not recommend this hotel due to the lack of attention to detail and the subpar quality of both the rooms and the dining experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 3, 2025
This is a formerly nice hotel, nowadays it’s ok but there’s certainly nothing 5-star about this place. It’s visibly old/rundown, though for the most part we would’ve been ok with that if it wasn’t sold as being 5-star. Cleaning was ok but not great, it never felt fully clean as it’s a bit dated and some things just look a bit dirty as a result of that. But the personnel overall were nice and helpful, with the exception of some bluntly asking for tip.  Breakfast was included, I wouldn’t have paid for it as it was a really said affair. Except for some of the local soups, pho, which were ok. Anything western was extremely poor quality and tasteless unfortunately. Overall, location and beach is pretty ok if you want something secluded, but it certainly isn’t worth paying a premium for this hotel.
Q‍u‍a‍n‍g‍ ‍v‍i‍n‍h
May 18, 2024
I highly appreciate the quality of service at the resort. Reasonable price and extremely cheaper than neighboring 5-star resorts. Especially with unique designs, geographical location close to Duong Dong center, convenient for getting to all other nearby sightseeing areas. I will return in the near future.

Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Flow Restaurant
Style: A la carte
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free
Ambience: Traditional
Dining options: Property guests only
Business hours: [Mon - Sun] 06:00-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 2 days in advance by email

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2014
  • Renovated: 2023
  • Number of Rooms: 134
With a stay at The Shells Resort & Spa Phu Quoc in Phu Quoc, you'll be 3.2 mi (5.1 km) from Phu Quoc Night Market and 6 mi (9.7 km) from Phu Quoc National Park. This 5-star resort is 13.1 mi (21.1 km) from Vinpearl Safari and 18.4 mi (29.6 km) from Phu Quoc Prison.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at FLOW Restaurant, a beachfront restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available on request).

Make yourself at home in one of the 134 individually decorated guestrooms. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.

Frequently Asked Questions

What are some things to do near The Shells Resort & Spa Phu Quoc?

You can visit the following landmarks near The Shells Resort & Spa Phu Quoc: The Secret Beach, 120m from your search (straight-line distance).

Does The Shells Resort & Spa Phu Quoc have a swimming pool?

Yes, The Shells Resort & Spa Phu Quoc has a pool.

Does The Shells Resort & Spa Phu Quoc provide breakfast?

Yes, guests at The Shells Resort & Spa Phu Quoc can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

Are pets allowed at The Shells Resort & Spa Phu Quoc?

Unfortunately, pets are not allowed at The Shells Resort & Spa Phu Quoc.

What are the check-in and check-out times at The Shells Resort & Spa Phu Quoc?

The check-in time at The Shells Resort & Spa Phu Quoc is 15:00 and the check-out time is 12:00.

Which airport is closest to The Shells Resort & Spa Phu Quoc?

Phu Quoc International Airport is the closest airport to The Shells Resort & Spa Phu Quoc, and it is about 27 mins from hotel by car (16.8 km).

How much does it cost to stay at The Shells Resort & Spa Phu Quoc?

Prices at The Shells Resort & Spa Phu Quoc are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportPhu Quoc International Airport
Distance to Airport17.49KM
Average Price FromGBP128
Hotel Star Rating5