Hotel Puerta Chichen
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Piste

Hotel Puerta Chichen

Health Protected
No. 30x20, C. 15-A KM 117, 97751 Chichén Itzá, Piste, Yucatan 97751, Mexico
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With a stay at HOTEL PUERTA CHICHEN in Pisté, you'll be in a national park, within a 5-minute drive of Pyramid of Kukulkan and Ball Courts. This spa hotel is 0.9 mi (1.4 km) from Pre-Hispanic City of Chichen-Itza and 1.6 mi (2.5 km) from Court of the Thousand Columns.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 39 Reviews
Amenities
Outdoor Swimming PoolSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting RoomCurrency Exchange
All Amenities
Surroundings
Landmarks: Centro Cultural Cecijema A.C.
(130m)
Landmarks: Casa Museo Arte Maya
(250m)
Landmarks: Piste de Chichen Itza
(870m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room, City View
5

Standard Room, City View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Towel
Private Toilet
Room Details
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Superior King Room
2

Superior King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Private Toilet
Shampoo
Room Details
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Standard Room, Garden View
4

Standard Room, Garden View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Electric Fan
Towel
Private Toilet
Room Details
Check Availability

Guest Reviews(39)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Guest User
February 18, 2024
Great location for a visit to Chichen Itza, only a 15 minute walk or 5 minute taxi ride for 70 pesos. This enabled us to have breakfast at 7am and be at the ticket office for 8am. We had a 15 minute queue to buy our tickets and were able to explore for about an hour and a half before it got very busy. Nice pool area to enjoy after a hot visit to the ruins. Garden view room very quiet and modern bathroom area. Restaurant charges 180 Mexican pesos for breakfast (£9/$10) for all you can eat but hot options are not to European tastes so you may want to consider whether this is good value for money. Evening meal from the al la carte menu was good or there are a few reasonable restaurants close by if you want more choice. Only two small bottles of water provided for our two night stay and no option to top up our own bottles (which we would have preferred).
Kelly
February 17, 2024
The hotel is like an American motel it's long and skinny and along side the main road. So any Room with a "city" view has a view of the highway the noise and only curtains. So you can't get any privicy without the curtains closed. Staff spoke little English. We were told buses run ever hour from 7:30 but no bus turned up at 7:30 so we waited till 8am and got a taxi. Taxis easy to get the reception will call for one for you. Rooms had good shower and water pressure. Beds were too soft for me so with the noise of the road little sleep was got. Pool was good and reasonable temperature. We ate at local places a few mins walk and the food was amazing. That said hotel food we saw looked nice. For one night it was okay
Guest User
February 4, 2024
After a hot, crowded visit to Chichen Itza, what you might crave is a quiet, poolside lunch with kind, attentive wait staff. This hotel offers a buffet lunch where staff serves you the main dishes cafeteria style. There are lots of choices. You can help yourself to the salad and dessert bars. Our group dragged in hungry, hot and exhausted. We left refreshed and ready for whatever the afternoon might bring.
Alice
January 6, 2024
We reserved two rooms. Too bad we were far apart. The rooms were nice and comfortable and the staff was friendly and helpful. Too bad the wifi did not work. They gave us two bottles of water in each room but there was no refilling station. There was no refrigerator nor microwave in the room so we could not get hot water. 500 meters away from downtown. A big restaurant on site. Very convenient.
Guest User
December 30, 2023
This is a nice place to stay overnight if you plan to go to Chichen Itza early in the morning. Pretty much right on the main road in town with a row of parking. The hotel has a restaurant and rooms upstairs on one side and mostly rooms on the other side. The restaurant is accessible from inside or outside and has excellent food and drinks. Don’t worry if the facade looks like a roadside motel. The backyard of the hotel has lush lovely expansive gardens and a pool. The rooms are clean and comfortable. The staff are helpful and you can arrange for a guide from the front desk- highly recommended. The official guides are multilingual.
Guest User
October 22, 2023
Hotel Puerta Chichen Piste Puerto Chichen restaurant 921762140 Stopped by and took a chance and hit the jackpot! Excellent food- buffet style and great price. Food was delicious Excellent customer service! Restaurant and bathrooms were clean. Back patio area was nice and relaxing. Will return and highly recommend if in the area! !
julian
September 18, 2023
We had really good night sleep at this hotel that got us ready for the pyramids the next day. Pretty good hotel it exceeded our expectations.
Monalis
November 12, 2023
The room was very clean. The employees were very helpful and courteous.
Chloe
July 25, 2023
We stayed here so we were close to Chichen Itza for an early morning tour. It was clean ,comfortable and the staff were great. We ate dinner and breakfast there and both meals were delicious. The pool and grounds were lovely. The wifi was only in the public areas. Would recommend if you are visiting Chichen Itza

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
Mex$10 (approx. US$0.61) per person
Adult
Mex$10 (approx. US$0.61) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 8
With a stay at HOTEL PUERTA CHICHEN in Pisté, you'll be in a national park, within a 5-minute drive of Pyramid of Kukulkan and Ball Courts. This spa hotel is 0.9 mi (1.4 km) from Pre-Hispanic City of Chichen-Itza and 1.6 mi (2.5 km) from Court of the Thousand Columns.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a steam room. This hotel also features complimentary wireless internet access and tour/ticket assistance.

You can enjoy a meal at the restaurant serving the guests of HOTEL PUERTA CHICHEN, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.

Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Spa
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Puerta Chichen?

Prices at Hotel Puerta Chichen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Hotel Puerta Chichen?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel Puerta Chichen provide airport transfer services?

Yes, Hotel Puerta Chichen provides airport transfer services.

What amenities and services does Hotel Puerta Chichen have?

Hotel Puerta Chichen has the following amenities and services: Outdoor Swimming Pool, Spa, Massage Room.

Does Hotel Puerta Chichen have a swimming pool?

Yes, Hotel Puerta Chichen has a pool. Pool type: Outdoor Swimming Pool.

Does Hotel Puerta Chichen have fitness amenities?

No, Hotel Puerta Chichen doesn't have fitness amenities.

Does Hotel Puerta Chichen provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Puerta Chichen have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Puerta Chichen provide breakfast?

Yes, Hotel Puerta Chichen provides breakfast.

Does Hotel Puerta Chichen have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromUSD80
Hotel Star Rating4