Flyer15917224947
September 1, 2023
Moan First - Dated but clean, Non of the facilities they advertised - only 1 bar not 3, indoor pool not used, no tea and coffee in room. No ice cream included in all inclusive. They ran out of coke and fanta ALL the time, having to resort to water alot. They ran out of beer and wine a lot as well. The man on Reception was rude. Cleanliness around the pool wasn't the best ie muddy and then being transported into the pool, the toilets at the pool was disgusting a couple of the days there was poo on the floor in the ladies. The toilets by the reception area was also disgusting most of the time as you had to wade through water to go to the loo. The food was nice when you could get it - it was like a rugger scrum especially at lunch time. The Algerians just kept pushing in and then they took so much food and then left it, there was non left for anyone else, ie they would take 25 small cakes for 4 of them and only eat about 7. All of us had an upset tummy despite being careful and I had an ear infection the whole time I was there. You are probably asking why such a good rating then? Positives The staff are amazing and so friendly. The cleanliness of the room is top notch They tried their best and couldn't do enough to please. The Manager and the waiters in the restaurant did what they could and they were top notch and friendly. The cleaners were so friendly, good and accommodating The location is top notch - Go to the Port (to die for) and the aqua park. The animation team were brilliant and although I am not a joiner they had me rolling with laughter and joining in. Smile will find you along with the Captain, we did the camel ride which was amazing but it definately is NOT in the desert and you are not riding for 3 hours. Would I go again, probably not as we have done it but I definately remember it with VERY fond memories.