Find 5-Star Hotels in Pu'er

We really enjoyed our stay and found the staff professional and friendly. The lake is beautiful and although the location is a bit out of the main city there is a nice and relaxed suburb/village near by that is actually prettier and more nicer than the centre. About a 5 minutes walk from the resort you will find shops, restaurants etc. However, we were disappointed that the spa which was sign posted, as well as two restaurants within the resort don’t actually exist. We would still recommend the resort in any case and we able to use elema and call didis easily.

Pu'er Red Panda Manor breakfast restaurant can only watch red pandas from a distance Because of the tight schedule, Dujiangyan missed the red pandas. This time, passing by Pu'er, I chose the Red Panda Manor. Although the wooden house is old, the conditions are good. The breakfast restaurant can no longer feed the red pandas. You can only watch the two little guys in the wetland from a distance. At 09:30, the first batch took the battery car to Rhinoceros Terrace. There were already many tourists inside. Most of the animals were free-range. Each feeding cost 20 per person. The slow loris was snoring, and the gibbon was not seen. It took about an hour and a half to walk on the 1.8-kilometer plank road. I only chose to feed three red pandas under one year old. They were very cute and could be taken with a few small pieces of carrots. It was only a little after ten o'clock at the red panda point of the trip, and the adult red panda was already snoring, so I had to go early. In addition, the quality of dinner needs to be improved!

The room was of standard configuration. Maybe it was because I had enjoyed too satisfactory service at Shangri-La's Green Valley before, which made me have some high expectations for Songtsam, thinking that every hotel had the same standard. As a result, we were at the hotel at around 5 p.m. It suddenly started raining heavily while we were visiting a park nearby. I sent a message to the housekeeper to ask them to pick up the phone, but there was no reply. I called and the reply was that the driver had gotten off work. It was less than 5:30 and he told us to find a place to take shelter and wait for the rain. Stop, you can’t pick it up, and you won’t be given an umbrella. ”If you have any needs during your stay, you can contact me.” This welcome message turned out to be just polite, which made people feel disgusted. On the contrary, it was also raining heavily at the ”Xingzhe Shangju” in Xizhou, Dali, so I called the staff to pick up the phone. After a while, the housekeeper did not hesitate or push at all. Summer is the rainy season in Yunnan, so can't he really solve the customer's problem?

My room had a great view, bright sunshine and a comfortable bed, which made me spend a comfortable holiday. If you don't believe me, just take a look 👀…………Don't forget to hike, hike, hike………….

The hotel is very big and beautiful, full of ethnic customs, the air in the mountains is very fresh, the hardware facilities are very good, and it is suitable for a family vacation. The hotel's hot springs are really good and very comfortable to soak in. It takes three hours to drive from Pu'er, which is a little far. The only shortcoming is the hotel's service. Such a good resort deserves better service support. For example, you can introduce the layout of the hotel when checking in, otherwise it is a bit easy to get lost in such a large area. The hot spring area can be equipped with a place to sell drinks or provide drinking water. I couldn't find a sip of water in the hot spring area. There are also some small details. In fact, strengthening the training of service staff can bring a better experience to customers.

We originally didn’t have high expectations for accommodation in a small border town without access to high-speed rail or highways. Unexpectedly, we were pleasantly surprised by this resort hotel located by the lake. Special thanks to Xiao Zhou. Hearing that I was traveling with two elderly people, he upgraded us for free. We stayed in a two-story villa, and the service was attentive and the details were considered. If the follow-up itinerary had not been arranged, I would have stayed a few more days. Environment: A resort hotel located beside the lake and primeval jungle, with fresh air and beautiful scenery. Small villas are scattered in the forest, private, quiet and comfortable. Hygiene: Cleaning is very careful, toiletries are very good Service: There are welcome fruits upon check-in, free drinks in the refrigerator, and free tie-dye and DIY perfume activities. In the morning, the staff also led us to go hiking in the forest, which was great

The hotel is in Mangjing Shangzhai, very close to the Queen Bee Tree. I stayed for two nights and woke up every morning listening to the birds singing. The air was very fresh when I opened the balcony door. I really liked this big balcony. There was roasted tea and Brown singing in the evening. It was good to organize activities to visit the ancient village during the day. However, the level of the hotel's guides really needs to be improved. It may be related to the cultural level and knowledge. The service is very good.

Take a bath in the middle of the night, the sewer is blocked, the water flows directly to the bed, call the front desk, the maintenance master is arranged to repair, the maintenance master brought a screwdriver, it can be imagined that the maintenance is not good, and no solution can be given. I have been waiting next to it for more than one o'clock in the middle of the night. I took the initiative to change the room before changing it for me. The service awareness is too bad, far worse than other Wyndham hotels.

We went to attend the Pu'er Jingmai Mountain: International Tea Party, Jingmai Mountain Tour, Tan Dun Concert and stayed at the Six Times Hotel for 3 nights. Rikke from the hotel called us to communicate fully before we checked in; when we arrived at the hotel, all the staff welcomed us warmly, and it felt like visiting relatives. Rikke quickly prepared the room card for us at the front desk and gave us a lot of thoughtful help and suggestions during our stay. In the end, some things were left in the room, and she also helped to send them back. Thank you Rikke. The hotel has a beautiful environment and avant-garde design. The materials used from inside to outside are high-end. The bathroom is Hansgrohe, the Bluetooth speaker is Marshall, and the mineral water is ”Yi Che” Yunquan, which is exclusive to luxury hotels. Even the tea bags are ancient tree tea. The bedding is soft and comfortable, and the sleep is very sweet. There are also fitness dumbbells in the room. The breakfast is rich in variety, the ingredients are fresh, and there is freshly squeezed vegetable juice. The restaurant service is very good. I bought a lot of tea and put it in the room. Maybe the cleaning aunt saw it and put two hotel bags in the room. This service detail is really touching. The hotel is impeccable from software to hardware. It can be seen that the hotel management has done an excellent job in quality control, and it can definitely compete with the top five-star hotels in the world, and the software is even better. The service here is like the company of family, and the scale is just right. It is hard to imagine that this is a hotel that has just opened for less than half a year. It is worth staying again.

As a self-described ”luxury” hotel that dares to charge a price of 5,000 a night, it is very bad! I was so angry that I checked out early the next day and left! I advise hotel lovers, if you want to experience a luxury hotel, don't choose this one. I booked three rooms (the price of a night totaled about 13,000), the electric curtains in one room were bad, the smart toilet flushing function in one room was faulty, and the mouthwash cup was damaged in many places. More outrageous, we went to the pool at 4 or 5 in the afternoon to prepare for swimming, and found that the water in the pool was dirty, there were various foreign objects, and there was a lot of moss on the ladder! And the lounge chair by the pool has no cushions, no bath towels, no water, and the chair is broken. I can't believe this is the ”luxury” hotel where the room starts at 3000! I complained to the lobby manager, and the result was that the hotel would clean up as soon as possible, and the pool could be handled the next day. I was almost happy! Then the lobby manager told me that I was very sorry, the leader specially approved to give me a dinner or a SPA 😂😂 I am missing your meal? ! I refused directly, and then called Trip.com to complain. Trip.com negotiated a 20% discount on the first night's room rate. I can say that the leadership of this hotel is not worthy of operating luxury hotels at all, and they don't even understand what the customer base of luxury hotels is, the low-level! I clearly told Trip.com that I did not accept the hotel's processing results. Trip.com communicated until 10 o'clock in the evening. In the end, the hotel did not give in. Trip.com gave me some compensation. The next day, even if I couldn't find other good hotels temporarily, I checked out and left. I really didn't want to be a big deal in this stupid hotel! What I want to say is that instead of setting the price high, you can self-proclaim as a luxury hotel, without pursuing detailed management and services, it is just a cottage. Last May 1st, I went to Chongzuo Lishi in Guangxi. In contrast, I completely crushed this Bailian.