Hotels Near Cadeg in Rio de Janeiro

A wannabe three-star hotel but in fact two-star. The rooms seem new and from the pictures look nice. The truth is that it is poorly equipped and “empty”. The work desk is miniscule. They do not have a luggage support and the front desk does not even know what this is…I had to use the ironing board to keep my carry-on not sitting on the floor. The bathroom did not have towels…I needed to go down to the reception to ask for the towels. Never arrived! After a lot of complaining the next day I got a better equipped room but by then it was to late to change a horrible first impression The room service menu has five items to choose from and takes forever to arrive and once it finally came it was cold and tasteless. Breakfast is only average. The AC is descent…

Wonderful staff who allowed us to have a later check out for our flight. Super comfortable and lovely rooms. Swimming pool was lovely with the hot sun and the showers were amazing. There was a fire alarm in the middle of the night but the staff were really helpful and sorted it quickly and efficiently.

O atendimento foi muito bom, porém é importante frisar que: (1) Fui colocado em um quarto para pessoas com deficiência e o espelho do banheiro estava reclinado, dificultando para me enxergar e fazer higiene pessoal; (2) Fui trocado para outro quarto e ao pegar a maçaneta da porta do banheiro, a mesma caiu, demonstrando falta de conservação: (3) Era perceptível o mau estado de conservação do piso e dos móveis, sem falar em ganchos precariamente fixados na parede. O valor da diária é bastante elevado para um hotel que praticamente não oferece nada, a não ser a proximidade da região revitalizada portuária. Deixou bastante a desejar.

The hotel has a great experience with Pompeu. A great service, the hotel's dependences are excellent and breakfast is also.

I'm sad to say it was a bad experience. Location terrible, homeless sleeping & peeing every 5m = terrible smell on the streets. We booked 2 rooms, it was confirmed we'd be staying side-by-side, but in the end we were put on different floors... Rooms were quite dirty and old, walls & furniture damaged. 1 of the bed sheets had brown stains!! Shower cabin old, with hairs & flies, black moll/stuff on corners & junctions, water was flowing slow!!! 1 of the rooms had 2 ACs, whereas the other only 1. There was no gym, nor spa. It is under construction/renovation, even though when booking it says there are. From other reviews, seems this has been ongoing for months. 1 day electricity went off in the morning and didn't come back until late in the night!!! My sister-in-law was trapped in the elevator with her baby for a while, we've been all day using the stairs up/down 5 floors. In the night, we had no battery left on our phones and they didn't propose or made much effort to offer a solution; while they were having electricity in some parts of the building (reception, for instance). They really showed no concern or cared about our well-being, nor did they send any letter or explanation the day after... I tried to talk to them several times, in a very friendly and polite manner, no solution ever. They didn't care about any of the incidents, nor followed-up. No initiative or proactive attitude to make our stay better. (from conversations I overheard, other guests complained also) Avoid room 505. Even better, avoid this hotel..

I stayed in the hotel for the commitment I had because it was close. As it was one night only, I chose to book. The room was very dirty, sabble paper open in the pier, all dirty. 2 towels, 1 was acceptable and the other was completely swept and damaged. I put it on the floor because I had no courage to use it. The bed is horrible and noisy, and the dressers too. Have you seen a short shirt? Yes, it was so much to cover up to half the body and thinnerly impossible. I had nothing but that shirt to cover. Summary: I didn't sleep anything, super discomfortable. It's all about all the rooms, bad clothing. Coffee is half mouth, but in any case I've seen worse. The only positive point is that the reception official called ”D”. When we arrived at the hotel, we were surprised by the information that the system was out of the air and would take a little, then the same offered us 2 courtesy drinks for the event. The only thing I liked at the hotel, but you're only reserved in the last case if you don't want to get angry.

One of the best and most affordable I've ever been to in Brazil 100% beautiful, comfortable, calm, clean A 10, I'll recommend it to more people And I hope to come back soon to stay longer

I had a fantastic stay at this hotel. Everything was perfect, from the comfortable rooms to the friendly staff. We were even able to check into our room earlier than expected, which made our trip even more enjoyable. Highly recommend this place for anyone looking for a great experience!

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I actually had 2 comfortable nights at this hotel but their website just kept on charging my credit card over and over. Thankfully, it showed up on my phone, so I was able to inform the staff and show them the receipt at the time. A very helpful front receptionist said he would contact the finance department and that when I checked out early the next morning' it would all have been rectified. When I went to reception, no one could help and I was told to wait for the manager who would be on duty after my flight left..... So far, no response from this hotel and no money back.I've contacted my credit card provider and so I now have to battle to get my money back. My experience of checking in was in I’m afraid to say, truly awful. I arrived at 5am and the older gentleman checking me in was ignorant. Apparently, he was the ‘English speaker’ on duty and he completely ignored me when I asked a question. I received no information whatsoever about breakfast times, where facilities in the hotel were and he didn’t even have the good manners to look up at me when I checked in, he just opened his hand for my passport. He started huffing and getting obviously irritated when I asked if it were possible to arrange a later breakfast as I wouldn’t be getting to bed u TIL 6am, despite having to pay for the hotel for the night before. The guy actually just ignored me until I asked him directly and he didn’t even look up and said ‘no’ in a really annoyed manner. Great customer service, thanks! Thankfully, when I had need to speak to reception staff during the day, this was a much better experience. I spoke to a young woman and on another occasion a young uni man who were friendly and helpful, so much so, I decided to stay again on my return trip the following week. That was up until they kept charging my credit card, firstly through the own hotels website that said the transaction failed but charged the credit card and then again when duplicate monies had been charged by the hotel. Mistakes happen. It it how quickly and satisfactorily they are sorted that makes the difference between staying there again and avoiding it. Would I recommend staying here? Yes, breakfast is good and the hotel was clean and quiet on the 19th floor. It is dated and could do with updating but it is not bad value when they don’t empty your bank account! Just pay in cash if you’re staying there and avoid that nasty old man on reception who works at night.