We had a good stay at Tunamaya. This is a long review but it will tell you everything you need to know about Tumamaya, especially if you are travelling as a family with young kids. I will try to cover as much as I can.
The service we received was excellent. The staff were very accommodating and attended to all our needs during our stay. The receptionist was kind enough to allow us to take their boat to Genting jetty free of charge so that we could explore that part of the island. From reception to housekeeping, the staff gave us a top notch service.
The rooms were clean and comfortable. We stayed in a semi beach villa and had views of both the rainforest on one end and the beach on the other end. Just make sure to sweep the room for any bugs and insects. There are monkeys in the area, so please make sure to keep doors and windows closed. The only minor issue we had was that the room did not have any normal tea and creamer. Only coffee, sugar and green tea was provided. We had to request it from the front desk. Although we eventually received tea, they didn't have any creamers. However, the restaurant staff was kind enough to give us some milk. I would like to request the hotel to please provide normal tea and creamers, which should be standard for every hotel. For future guests, I would advise carrying tea and milk with you or be prepared to buy milk and tea from the hotel.
The beach was okay.This was not the best beach to swim in as there are many rocks but you will find some clear spots to swim, which are more like tidal pools. My advice would be to carry sand/water shoes to wear while swimming. This is a must!! Despite that, we had good weather and the sections without rocks were nice to relax in. However, if you are expecting a nice sandy beach without rocks to swim in, this is not the beach for you.
Apart from the pool and hiking trail, there is not much to do on the resort. There is a small activity room with some marbles, colouring books and a couple of board games for the kids. The activities offered such as snorkeling and boat tours are overpriced at RM200/RM250 per person. I feel like the hotel should offer some complimentary activities such as morning yoga, zumba classes, water aerobics and volleyball , which will attract more guests. Also lowering the prices of the boat tours could result in more bookings. We occupied ourselves by making good use of the beach and pool everyday. So, even though Tunamaya is a very quiet and relaxing resort to stay in with stunning views of the beach and rainforest, I would suggest a maximum 3 nights stay for families or else you would get bored.
Lastly, the food. Breakfast Was inclusive and it was very good. Many options are available and when the kids didn't eat the restaurant packed the food for us to take away. There is only one restaurant on the resort and the menu has something for everyone. Their crispy fish and chips and rice dishes were very tasty and we were served a decent portion. Prices of meals were between RM25 and Rm40. However the pizza for RM35 was disappointing as it was made with an ultra thin base. The kids enjoyed it but it was not worth the price. All in all breakfast is good and sufficient, some menu items were good. But we also carried our own food, which the staff heated up for us when needed. This is recommended if you are not prepared to pay those prices for food or if you are picky eaters.
Overall, it was a good trip and we had a nice relaxing stay at Tunamaya.