Berjaya Tioman Resort

Berjaya Tioman Resort Reviews

Berjaya Tioman Resort

Kampung Tekek, 26800, Tioman, MalaysiaView Hotel Details
Berjaya Tioman Resort
Berjaya Tioman ResortBerjaya Tioman ResortBerjaya Tioman Resort
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Berjaya Tioman Resort Guest Reviews

4.4/5
Very Good
44 review
Verified reviews
Location4.7
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(44)
Positive reviews(41)
Reviews with photos/video(21)
Awesome stay(16)
Great service(16)
Loved the beach(9)
Negative reviews(3)
Hiong
Garden Chalet
Stayed in Jun 2024
Friends
6 review
5.0/5
Outstanding
Posted on Jun 3, 2024
We have a wonderful 3D2N stay at Berjaya Tioman resort. Staff are friendly, free shutter form Jetty to hotel, the service are excellent. Beach here are clean, and private, at night we enjoy relax at beach. Here got activity like Snookling, kayak , bicycling , trekking …. Can choose your favourite activities from hotel. Overall the hotel old but still in maintenance.
6/20
Guest User
Two Bedroom Garden Chalet
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on May 31, 2024
Private beach is a great privilege, rengis coral island is nearby you can choose to swim / kayak. It is advisable to not only apply UV protection but protect yourself from being bitten by sand flies. Overall it was an enjoyable trip for our families.
Response from Property: Thank you for your detailed feedback! We're delighted to hear that you and your family enjoyed your stay at Berjaya Tioman Resort, especially the private beach and proximity to Renggis Island for swimming and kayaking.We appreciate your advice regarding UV protection and guarding against sand flies. We're glad to hear that, overall, your trip was enjoyable.We look forward to welcoming you back for another wonderful family vacation.Best regards,
Guest User
Garden Chalet
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on May 23, 2024
The food option should be many so that guest can choose. But it’s not the case. The food was good.
Response from Property: Thank you for your feedback and for staying with us at Berjaya Tioman Resort. We're pleased to hear that you found the food good. However, we apologize for the limited food options available during your stay.Your feedback is valuable, and we will certainly consider expanding our menu to provide a wider variety of choices for our guests. We aim to continuously improve our services and offerings to ensure a more enjoyable experience for all our guests.We look forward to welcoming you back in the future and providing you with an even better dining experience.Best regards,
Mofusand
Garden Chalet
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Comfortable stay and friendly service. Location of room was very conveniently access to the beach. Swimming pool was great and access from beach to pool was great with necessary shower and towels.
Response from Property: Thank you for your feedback! We're thrilled to hear that you had a comfortable stay and enjoyed the friendly service provided by our staff. It's wonderful to know that the location of your room allowed for easy access to the beach and that you found our swimming pool facilities to be great. We strive to ensure that our guests have a seamless and enjoyable experience, and we're glad that you found the access from the beach to the pool convenient with the necessary amenities available. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Warm regards,
Eddyyew
Two Bedroom Garden Chalet
Stayed in Mar 2024
Family
12 review
3.7/5
Posted on Mar 21, 2024
The stay was great and enjoyable. Staffs were friendly and helpful. However, I was charged $200 for deposit and it’s now more than 10 days since my check out and I have yet to receive my refund. The hotel doesn’t respond to my email. That’s disappointing.
Response from Property: Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great and enjoyable stay with us, and we appreciate your kind words about our friendly and helpful staff.We apologize for any inconvenience caused regarding the delay in refunding your deposit. Rest assured, we take this matter seriously and will investigate it promptly. Additionally, we apologize for the lack of response to your email and will ensure that this communication issue is addressed immediately.Thank you for bringing this matter to our attention, and we hope to resolve it to your satisfaction soon. We value your patronage and look forward to welcoming you back for another pleasant stay in the future.Best regards,
Anonymous User
Garden Premier Chalet
Stayed in Aug 2023
Couples
33 review
5.0/5
Outstanding
Posted on Sep 3, 2023
All Good,Mrs Sheila is very friendly. The only thing i disappointed about is the ala carte food.i believe hotel Chef can do better than that. The carbonara,the fish sweet sour,the thai food taste are not good enough.I hope can improve the food quality same as Bejaya Johor Bahru.
Response from Property: Dear Guest,We sincerely appreciate the recognition and it’s important to us, as we know that we played a part in making your stay here, a happy and positive one. We also take our guests’ feedback very seriously and rest assured that your concerns will be highlighted to the relevant departments for further improvement. Thank you once again and we look forward to your next stay with us. Best regardsThe Management
Muthusamy
Garden Premier Chalet
Stayed in Jun 2023
Friends
2 review
5.0/5
Outstanding
Posted on Jun 22, 2023
One of the best resort @Tioman. Was there for 4 days for diving. First of all, all Berjaya staffs were friendly. Secondly, credit must be given to Mr. Wei (Activity counter manager), who organise our diving activity. Well there were less crowd on weekdays, but Wei manage to organise a dive on Monday morning specially for me. Thank to Dive Instructor @Danny as well for the great holiday! Definitely will return! Thanks to the manager as well!
Response from Property: Dear Muthusamy,Thank you for choosing to stay at Berjaya Tioman Resort during your recent trip to the Tioman Island. We are pleased to learn that you were satisfied with your stay experience. We certainly look forward to another opportunity to be of service to you again soon.Warmest regardsThe Management
Anonymous User
Garden Premier Chalet
Stayed in Jun 2023
Couples
17 review
4.0/5
Very Good
Posted on Jun 10, 2023
The staff pay attention to our needs and requests. They are very polite. We had a memorable stay there, quiet and peaceful. Would be lovely if the units are equipped with newer furnishings. Hope the upscaling and renovation will give a more refreshing look. Look out for the night show on Fridays and Saturdays-the highlight of our stay.
Response from Property: Dear Guest,Thank you for staying at Berjaya Tioman Resort during your visit to Tioman Island recently. While we are grateful and appreciative of your compliments, we have also taken note of your feedback. Rest assured the issue will be looked into and addressed accordingly. We hope to welcome you again to the resort soon.Warmest regardsThe Management
Guest User
Garden Chalet
Stayed in Apr 2023
Couples
6 review
5.0/5
Outstanding
Posted on Apr 21, 2023
My wife and I went to the Berjaya for the weekend. The location is great, and the beach is nice. The facilities and the swimming pool are great. However, I found the beds to be very uncomfortable. Every morning my back was quite sore, so upgrading the mattresses would be nice.
Response from Property: Dear Guest,Thank you for staying at Berjaya Tioman Resort during your visit to Tioman Island recently. While we are grateful and appreciative of your compliments, we have also taken note of your feedback. Rest assured the issue will be looked into and addressed accordingly. We hope to welcome you again to the resort soon.Warmest regardsThe Management
Optimus101
Garden Chalet
Stayed in Apr 2023
Couples
31 review
5.0/5
Outstanding
Posted on Apr 8, 2023
It has been years since I last visited Tioman island.. This time we choose the Berjaya Tioman resort and had a fantastic experience. The staff was incredibly nice and welcoming, making me feel right at home from the moment I arrived..Especially thanks to Nana and her partner driver where they bring us around the tour. The resort's beach was absolutely stunning, with crystal clear waters and soft sand that made for the perfect backdrop for relaxation and fun. One of the highlights of my trip was the snorkeling experience. The resort offers snorkeling tours that take you to some of the most beautiful spots in the area, and I was blown away by the colorful marine life I saw on my excursion. Renggis under water world is amazing In addition to the beach and snorkeling, I also had a chance to indulge in the resort's spa and food offerings. The spa treatments were top-notch, and helped me unwind after a day of adventure. Overall, I would highly recommend Berjaya Resort to anyone looking for a relaxing and rejuvenating vacation experience. Despite the pretty old facility.. The combination of friendly staff, beautiful beach, exciting snorkeling, and great food and spa services make this resort a true gem.
Response from Property: Dear Guest, Thank you for choosing to stay at Berjaya Tioman Resort during your recent trip to the Tioman Island. We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. No words can express how happy we are to know we lived up to all your expectations.Thank you once again and we look forward to your next stay with us. Best regardsThe Management
Guest User
Garden Chalet
Stayed in Mar 2023
Family
3 review
4.7/5
Amazing
Posted on Mar 17, 2023
Everything is good. Beautiful place, good day time activities. Staffs are friendly n helpful. Breakfast n dinner buffet should have more varieties.
Response from Property: Dear Guest,Thank you for staying at Berjaya Tioman Resort during your visit to Tioman Island recently. While we are grateful and appreciative of your compliments, we have also taken note of your feedback. Rest assured the issue will be looked into and addressed accordingly. We hope to welcome you again to the resort soon.Warmest regardsThe Management
HARUYUKI
Garden Chalet
Stayed in Sep 2023
Couples
35 review
4.7/5
Amazing
Posted on Oct 6, 2023
They also take good care of their guests. I think the quality of the breakfast is also good.
Umz
Garden Chalet
Stayed in Aug 2023
Couples
3 review
4.0/5
Very Good
Posted on Aug 11, 2023
Nice resort with its own beach and lots of activities to take part in. When we arrived the staff were accommodating and helpful but at times would be quite vague about affairs outside the resort. As mentioned the resort is located away from the jetty (TEKTEK Jetty) and it can take about 40 mins to an hour up a steep hill to get to the nearest town. Thankfully the hotel offers moped rentals. One thing to note, the hotel does not have an ATM available and limited currency exchange options so its best to come prepared. The rooms where sufficient and tidy but a deep clean is needed. i dropped my phone under the bed and it was filthy and dusty. There are many activities to do and the hotel can arrange them. Breakfast could offer more options.
Response from Property: Dear Umz,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management
Guest User
Garden Chalet
Stayed in May 2023
Friends
1 review
5.0/5
Outstanding
Posted on May 5, 2023
I recently had the pleasure of staying at Berjaya Tioman Resort, and I must say it was a memorable experience. Located on the beautiful Tioman Island in Malaysia, this resort offers a perfect blend of natural beauty, comfortable accommodation, and excellent service. First and foremost, the location of Berjaya Tioman Resort is breathtaking. Surrounded by lush greenery and pristine beaches, the resort provides a tranquil and serene atmosphere. The crystal-clear waters of the South China Sea, coupled with the vibrant marine life, make it a paradise for snorkeling and diving enthusiasts. The resort also offers various water sports activities, ensuring there's never a dull moment. The rooms at the resort are spacious, well-appointed, and tastefully decorated. I stayed in a chalet that was nestled amidst the tropical rainforest, offering a private and peaceful retreat. The amenities provided were top-notch, including a comfortable bed, a private balcony, and modern bathroom facilities. However, it's worth noting that some of the rooms could benefit from minor renovations to maintain a more modern look. The staff at Berjaya Tioman Resort were friendly, attentive, and always ready to assist. From the moment I checked in to the day of departure, the staff members were courteous and made sure my needs were met. The housekeeping team did an excellent job of keeping the room clean and tidy throughout my stay. One of the highlights of my stay was the food. The resort offers a variety of dining options, ranging from local Malaysian cuisine to international dishes. The breakfast buffet had a wide selection of both Western and Asian choices, ensuring there was something for everyone. The seafood served at the beachfront restaurant was particularly fresh and delicious, and the beach BBQ nights were a delightful experience. However, it's important to note that the resort could improve in terms of maintenance and upkeep. Some areas of the property showed signs of wear and tear, such as faded paint or broken tiles. While this did not significantly impact my overall experience, it's an aspect that management should pay attention to. In conclusion, Berjaya Tioman Resort is a tropical haven that offers a perfect getaway from the hustle and bustle of city life. The stunning location, comfortable accommodation, friendly staff, and delightful dining experiences make it a highly recommended choice for those seeking a relaxing beach vacation. With a few improvements in maintenance, this resort has the potential to become an even more exceptional destination.
Response from Property: Dear Guest,We are delighted to have you as our guest during your recent stay at Berjaya Tioman Resort. Thank you so much for your positive feedback; generous compliments such as yours have definitely made our day! Looking forward to welcoming you again to the resort soon. Warm regardsThe Management
Shiha
Garden Chalet
Stayed in Aug 2022
Couples
9 review
4.2/5
Very Good
Posted on Aug 27, 2022
Room is ok but still got sand at the floor Bedsheet dirty have stain never check before makeup the bed
Response from Property: Dear Guest,Thank you for staying with us during your recent trip to Tioman Island. We have taken note of your comments and rest assured the issues will be looked into immediately. We want to thank you for your constructive comments as it is only through them are, we able to improve our services to our guests. We look forward to welcoming you back to the resort soon. Warm regardsThe Management