1140 Hinemoa Street, Rotorua, Bay of Plenty, 3010, New ZealandView Hotel Details
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Rock Solid Backpackers Rotorua Guest Reviews
3.9/5
Good
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(43)
Positive reviews(13)
Reviews with photos/video(7)
Awesome stay(6)
Great location(6)
Clean and tidy(5)
Awesome amenities(3)
VXLIA
Private Twin Room with Shared Bathroom
Stayed in May 2024
Couples
11 review
3.5/5
Posted on May 18, 2024
The rooms itself were not the cleanest with stains on the carpets and bedsheets. However its very near rotorua central and super convenient to walk around. Note that the walls were really really thin and during my stay, other guests were super noisy and it really ******. That could have been better. Otherwise, it’s pretty okay.
Syhui Ho
Private Ensuite Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 7, 2024
Strategically located at the city center, this place offers great convenience to a lot of restaurants nearby. The infamous Polynesian spa is within walking distance (about 5 minutes walk) and other attractions such as government gardens, sulphur point, lake Rotorua etc. are within walking distance. We got a double room for more privacy, basic amenities are available but I do not think there is a hairdryer (I brought mine anyway) so prepare one if you were to stay here.
Guest User
Bed in 8 Bed Mixed Dorm (Level 2)
Stayed in Oct 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Dec 21, 2023
Great location and friendly stuff
Anonymous User
Bed in 6 Bed Mixed Dorm (Level 2)
Stayed in Jan 2023
Solo travellers
20 review
4.7/5
Amazing
Posted on Jan 21, 2023
Clean and tidy, the staffs were friendly and helpful, close to intercity bus stop, many restaurants and cafes around there, and nice view from their balcony!
Guest User
Bed in 8 Bed Mixed Dorm (Level 2)
Stayed in Apr 2023
Solo travellers
21 review
5.0/5
Outstanding
Posted on Apr 9, 2023
clean facilities and extremely friendly front desk
Anonymous User
Bed in 8 Bed Mixed Dorm (Level 2)
Stayed in Aug 2024
Solo travellers
5 review
4.0/5
Very Good
Posted on Aug 30, 2024
The place was spacious and open overall. The kitchen was well equipped, and the dining area had plenty of seating.
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Guest User
Private Twin Room with Shared Bathroom
Stayed in Aug 2024
Family
6 review
4.5/5
Great
Posted on Aug 8, 2024
A good backpacking hostel. It is a good place to train children's travel ability. You can arrive late and use the password box to get the key. The area is safe and I arrived there at 11 o'clock in the middle of the night. I got the key smoothly according to the instructions in the email. As a private room in a youth hostel, it has a clean bed, shelf, and heater. I think the conditions are acceptable.
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Anonymous User
Bed in 8 Bed Mixed Dorm (Level 2)
Stayed in Mar 2024
Solo travellers
102 review
4.0/5
Very Good
Posted on Apr 10, 2024
Facilities: Complete facilities, basic facilities are available
Hygiene: Clean and tidy
Environment: Elegant environment, in the city center, convenient to go anywhere, close to the pedestrian street
Service: Friendly service, will take the initiative to introduce the facilities area
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Guest User
Bed in 8 Bed Mixed Dorm (Level 2)
Stayed in Dec 2023
Solo travellers
7 review
3.7/5
Posted on Dec 29, 2023
This is a very convenient inn as it is close to the bus stop and the center where the night market is held.
The common areas such as the kitchen were also quite clean.
I think it depends on how the room is used by the people in the room, but I think it's a clean accommodation for backpackers.
I got the impression that there were a lot of people making noise in their rooms until late, probably because it was mostly used by young people.
I had a little problem with payment.
Even though I had paid in advance and my credit card had been debited correctly, I was charged again for the accommodation fee when I checked in. The manager gave me a refund.
The cause is said to be a lack of cooperation between the inn and its partner companies, but even if you pay in advance, I think it would be better to confirm on the day of check-in. When I contacted Trip.com, they responded immediately even though it was late at night. Thank you very much.
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Private Ensuite Room
Stayed in Feb 2023
Family
28 review
4.5/5
Great
Posted on Feb 8, 2023
The location was great and the staff were friendly.
I stayed in a double room, and the room was bigger than I thought and well-ventilated, so it wasn't bad.
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Guest User
Family Room with Shared Bathroom
Stayed in Jul 2023
Family
7 review
4.5/5
Great
Posted on Jul 13, 2023
The location of the hotel is good, just a few minutes walk from the hot springs, and there are many places to eat nearby.
The accommodation is very safe, the kitchen is clean and has many facilities, but it can be noisy at night.
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Guest User
Bed in 8 Bed Mixed Dorm (Level 2)
Stayed in Oct 2023
Solo travellers
18 review
5.0/5
Outstanding
Posted on Nov 18, 2023
A cost-effective youth hostel with a pleasant environment