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Kyriad Prestige Saint Malo
4.4/570 Reviews

Kyriad Prestige Saint Malo

Saint Malo|2.29km from Malouiniere De La Chipaudiere
I was on a roadtrip with my friend through Normandy, and our final hotel destination was going to be Kyriad Prestige in Saint Malo. We booked via booking.com and arrived early evening. Upon check-in met by kind staff - who mentioned we needed to pay upon check-in for the full stay. We were surprised, as this was not mentioned anywhere in our booking confirmation and we mentioned we would prefer to pay upon check-out. Then the mood of the staff changed and we were told that we had no other option than to pay. We were taken aback by this attitude, but opted to pay. We were tired after a long day behind the wheel. Our double room did have twin beds - but faced a loud street - so we were given a different room upon request. Here the staff was helpful. The new room faced the pool - also meaning it had a terrace straight below the only window with ongoing noise from guests. Most annoying was the air conditioning system which presented itself with a not so nice high pitch all day and night. It was warm those days and we closed the window and relied on the aircon - except - this needed activation by reception staff and could only be set at 22 degrees (not much help if you need cool air). For various reasons, we did not feel comfortable at the Kyriad Prestige and as we had a flexible booking, we opted to check out early and find another hotel. Now the fun began. We checked with staff in the evening to confirm that it was ok to check out the next day without suffering any additional costs. This was confirmed - we just needed to make sure to check out before noon. Next morning we checked out - and had stayed there 1 night (out of a total of 5). We asked to get the other 4 nights refunded, as we had pre-paid. This was a HUGE fuss - and caused a lot of heated debate - as the staff told us this was only possible if we gave them a notice from our banks, stating our account numbers, swift codes etc. This is by the way against the Kyriads own terms and conditions and not in accordance with the EU GDPR rules of data protection. Staff kept ademant that a refund could not be made via our credit cards and that only the supervisor could decide on refunds. Now this was a Sunday, and the supervisor was going to be in on Monday - so we said we would return Monday to speak with her. Until then, we asked for and received confirmation, that the Kyriad would not charge us for more than the 1 night we stayed there. On the Monday morning, checking our credit card accounts, it became obvious that the Kyriad did in fact charge us for the whole 5 nights. We made our way to Kyriad to talk to the supervisor and where fully ”armed” with terms and conditions, regulations and documentation evidence. When we met the supervisor, she greeted us friendly and professionally. She mentioned that she new our case and that we needed a refund for 4 nights. Not a problem and the refund could be made directly to our credit card. The supervisor explained that sometimes the staff woul

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Top rated hotels in Saint Malo

Searching for hotels near Malouiniere De La Chipaudiere? Compare room rates and reviews to find your ideal stay.
Résidence Néméa le Domaine des Mauriers
3.7/526 Reviews
I don't know where to start? So I'm going to do it chronologically. When I arrived, I had to make the queue, 20min to reach the counter. I booked via the website specifying the number of people, the dog, the breakfast option and the final household. Nothing was noted on my card. And when I announced the breakfast dej... I felt the malaise of the employees. I ask confirmation that he was well delivered to the house between 9h and 11h, but not, it changed. It was to us to go and find him between 9h and 10h. We have to predict what to carry him and above all the price!!!! For 1 pot of carrefour confection for the week with bread, growing, chocolate bread, milk (sub brand), orange juice (sub brand)... Next, the accommodation, how to say? The washing box was completely broken, impossible to keep the bases, 1 fire HS, mirror light HS bathroom, everything was in bad condition. Nothing was except the sofa that looked good. The outdoor furniture was broken. Home 6/8 loss with only 4 seats outside a table of 6 people... 6 glasses... Inconsistent with accommodation. Furthermore, no sailing to windows... it is possible to discuss with the neighbor's room without problems. The terraces? You need to love eating in community. Who eats what? Drink what? We know everything! It is very fine houses. I was awake with crying and noise. The last day I made a fat mat until 8:20!!! You'll have realized it... escape this Nemea if you keep to a minimum of comfort and intimacy. I've nevertheless had the chance to have a grass corner, the friends were in front of the pool and so they stayed home only to sleep!
Ibis Saint-Malo la Madeleine
3.9/560 Reviews
Great small hotel situated a stones throw from the ferry terminal. Very clean. Comfortable bed. Good shower. Everything we wanted. Great as a stopover. I wouldn’t go there for a holiday as it’s not really suited for that. Secure parking behind a barrier A warm welcome on arrival.
Kyriad Prestige Saint Malo
4.4/570 Reviews
I was on a roadtrip with my friend through Normandy, and our final hotel destination was going to be Kyriad Prestige in Saint Malo. We booked via booking.com and arrived early evening. Upon check-in met by kind staff - who mentioned we needed to pay upon check-in for the full stay. We were surprised, as this was not mentioned anywhere in our booking confirmation and we mentioned we would prefer to pay upon check-out. Then the mood of the staff changed and we were told that we had no other option than to pay. We were taken aback by this attitude, but opted to pay. We were tired after a long day behind the wheel. Our double room did have twin beds - but faced a loud street - so we were given a different room upon request. Here the staff was helpful. The new room faced the pool - also meaning it had a terrace straight below the only window with ongoing noise from guests. Most annoying was the air conditioning system which presented itself with a not so nice high pitch all day and night. It was warm those days and we closed the window and relied on the aircon - except - this needed activation by reception staff and could only be set at 22 degrees (not much help if you need cool air). For various reasons, we did not feel comfortable at the Kyriad Prestige and as we had a flexible booking, we opted to check out early and find another hotel. Now the fun began. We checked with staff in the evening to confirm that it was ok to check out the next day without suffering any additional costs. This was confirmed - we just needed to make sure to check out before noon. Next morning we checked out - and had stayed there 1 night (out of a total of 5). We asked to get the other 4 nights refunded, as we had pre-paid. This was a HUGE fuss - and caused a lot of heated debate - as the staff told us this was only possible if we gave them a notice from our banks, stating our account numbers, swift codes etc. This is by the way against the Kyriads own terms and conditions and not in accordance with the EU GDPR rules of data protection. Staff kept ademant that a refund could not be made via our credit cards and that only the supervisor could decide on refunds. Now this was a Sunday, and the supervisor was going to be in on Monday - so we said we would return Monday to speak with her. Until then, we asked for and received confirmation, that the Kyriad would not charge us for more than the 1 night we stayed there. On the Monday morning, checking our credit card accounts, it became obvious that the Kyriad did in fact charge us for the whole 5 nights. We made our way to Kyriad to talk to the supervisor and where fully ”armed” with terms and conditions, regulations and documentation evidence. When we met the supervisor, she greeted us friendly and professionally. She mentioned that she new our case and that we needed a refund for 4 nights. Not a problem and the refund could be made directly to our credit card. The supervisor explained that sometimes the staff woul
B&B Hotel Saint-Malo Centre
3.5/575 Reviews
réservation soit disant a partir de 14h. j ai recuperer les codes d acces a 12h par un monsieur a l accueil qui etait tres gentil qui ma proposer meme de venir des 13h dans la chambre.nous somme venu que a 14h comme prévu ,la chambre pas faite et les femmes de menage nous ont dit qu elle ne serait pas prete tout de suite, j ai insisté pour l avoir et elles sont venues faire le menage suite a ma demande. le ménage a durer 10 mn mais elles étaient sympa.. et les codes d acces si le monsieur ne me les avaient pas donné , je les ai recu par sms qu a 15h pour une réservation des 14h

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Saint Malo Travel Guide

On Trip.com, it's easy to search for hotels in Saint Malo. New and popular hotels in Saint Malo recommended by Trip.com. While traveling to France, Saint Malo is one of the most popular destinations. Located in France, Saint Malo is a well-known and vibrant city.

Saint Malo does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

Trip.com offers discounts of up to 20% on 120 boutique hotels in Saint Malo. Saint Malo has many well-known chain hotels which are suitable for both business trips and vacations. Ibis is the most popular brand among tourists. Hotels under the Ibis brand are a good choice. Hotel de La Cite is one of the most popular hotels in Saint Malo. If you're still unsure, Trip.com recommends Best Western Alexandra.

If you stay at a hotel in downtown Saint Malo, nearby attractions like Saint-Malo Cathedral can be your first stop. You can choose attractions in Saint Malo that are perfect for a weekend getaway, such as Les P'tits Pirates. The most popular attractions for tourists in Saint Malo are AR Koad, Les remparts de Saint-Malo. Commercial areas like Casino Shop are ideal places to buy souvenirs.

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