Al Baleed Salalah Resort by Anantara Reviews

Response from Property: Dear Guest,Thank you for staying with us and we are glad to read that your experience was one of your best holidays!We all look forward to welcoming you again.Best,Andrea Orru'General Manager

Response from Property: Dear Pal Virdee,We appreciate your detailed insights into your dining experiences at our restaurants and we are grateful for your review.We are delighted to hear that you enjoyed the location of our resort with its unspoilt white sand beach, as well as the excellent breakfast and service provided at Salkana restaurant. Your kind words about our breakfast offerings and staff will be passed on to our team, who take pride in delivering exceptional service.However, we are truly sorry to learn that your dining experiences at our other restaurants did not meet your expectations. We apologize for any shortcomings you experienced during the Indian night dinner buffet and at Al Mina restaurant. Please know that your feedback regarding the food quality, taste, vegetarian options, and service has been shared with our culinary and service teams for immediate attention and improvement.Your comments are invaluable to us as we continuously strive to enhance the overall guest experience. We apologize for any inconvenience you encountered during your dining experiences and thank you for bringing these issues to our attention.Thank you once again for your valuable feedback, and we look forward to the possibility of welcoming you back in the future.Best,Andrea Orru'General Manager

Response from Property: Dear Corrine,Thank you for staying with us and we are thrilled to hear that you had such an exceptional experience during your stay at our hotel. We appreciate your kind words particularly with our beautiful rooms, amenities, food offerings, and of course, our dedicated team members. We will be sure to share your appreciation with our team, as it motivates us to keep delivering exceptional experiences to all our guests.We can't wait to welcome you back for another exceptional stay.Best,Andrea Orru'General Manager

Response from Property: Dear Guest,Thank you for staying with us. I am glad to read that you found the resort amazing and our team members friendly. It is also great to know that everything, including the breakfast, exceeded your expectations. I understand that the price may have seemed high to you. We constantly review our pricing structure to ensure it reflects the value of our offerings.Nonetheless, we hope you had a memorable stay as we look forward to welcoming you back in the future.Best,Andrea Orru'General Manager

Response from Property: Dear Kolpako,Thank you for staying with us.We are pleased to read that you enjoyed the service provided by our team members at the main restaurant, as well as the efforts of Anna at the reception. Your kind words will be shared with them to recognize their hard work and dedication.Regarding the confusion with delivering services and requests to your room, please know that we take your comments seriously and will address these concerns with our team to ensure improvements are made promptly.Nonetheless, we hope to welcome you back in the future.Best,Andrea Orru'General Manager

Response from Property: Dear Meko,Thank you for staying with us. We regret to read that you had a less-than-stellar experience following your recent stay.We are afraid we missed the opportunity to be aware of your concerns as we could have provided a favourable solution.Nonetheless, we look forward to welcoming you again.Best,Andrea Orru'General Manager

Response from Property: Thank you for rating us and sharing your review.

Response from Property: Dear MartineFehr, Thank you for sharing your incredible experience with us! We are glad that you had the most amazing holiday and that our team, especially Mahmoud and Munira, made you feel so welcome and cared for. It is wonderful to know that our entire team—from the restaurants to housekeeping and the spa—contributed to your exceptional stay. We are especially proud to hear that your spa treatment was the best you’ve ever had. We appreciate your praise of our hotel, food, and service quality. As a fellow hotelier, your feedback holds a special significance for us, and it inspires our team to continue delivering excellence. Thank you once again for your heartfelt review. We can’t wait to welcome you back for another unforgettable experience. Best, Andrea Orru' General Manager