Hotels near Five Below in San Antonio

Great location, grater price! I was in need a shirt term living situation and these fine folks were very accommodating. 20 minutes on foot to The Alamo.

Breakfast is OK, the room is clean, it is the best hotel in our trip. It is recommended to take a look at San Antonio and it can be used as one of the preferred hotels.

The hotel was very accommodating and attentive to our needs last minute they were able to get us in the handicap room. Zach was our favorite. He helped us in valet the night we arrive late and also help us depart and he was very considerate and helpful.

Feeling very hygienic

At check-in Israel the bellman was the only saving grace from this weekend stay. A four or 5 bubble rating is not just about the room or the view. In this case both were great. It is also about the service and amenities. I requested a bathrobe for my husband and myself. Unfortunately, only one of the two had a belt. I requested that our car be brought to the front as advised 20 minutes ahead of when we needed it. We even spoke directly with the valet and explained that we were going to get breakfast and would easily be back in 20 minutes. Well, 20 minutes later when we returned, there was no car. So, we waited about 15 more minutes just to get the car. We wanted to order room service for lunch but there is no room service between 11am and 5pm. Forget about maid service. I made 3 unanswered calls to the desk on our room phone and finally called the hotel from my iPhone on the main number. When we got back about 11am, the room had not been done. Oh, by the way, you have to request that room service be provided each day which I had done at check in. I was told that there was no guarantee that room service would be provided when we were out of the room after 5 PM that evening. I was also given the wrong excuse: “We’ve been very busy” with no “I’m sorry and I’ll get it corrected as soon as possible.” My husband found a maid in the hallway and asked her to clean the room…which she did right then. Getting help with our luggage on check-out was also a comedy of resourcefulness. We personally asked a bellman when we entered the hotel to help us. He said that he would be right up with the cart. So, 15 minutes later, I went out into the hallway and spotted a bellman in the hallway about 3 doors down. He said that his understanding was that the bellman had called the room (??) and that no one had answered (??) so he decided not to come up with the cart (!) and had cancelled our request(!). Incredible. So, at this point, the other people were not ready, so the bellman asked if he could come back after he helped my husband and me down. They were nice enough to agree to that arrangement. The hotel failed miserably for us on this stay.

This hotel is gorgeous and in the most amazing location! The views are incredible. But I think the staff is what made my experience so delightful. From the front desk receptionists, to those helping with baggage, to the bartenders, to the security guards and management…every single person I came across was eager to assist in any way they could. At one point during my stay I had a minor medical emergency, and I had staff in my room keeping me calm until EMS arrived, and they stayed with me until they knew I was okay. I was so touched by their willingness to care for me, a complete stranger. This staff goes above and beyond and I would encourage anyone visiting San Antonio to consider staying here. You will not regret it!

This is probably the best best western I’ve seen in a long time. Very nice very clean freshly renovated excellent price right on the highway very secure highly recommend. The staff was amazing the grounds looked great very well-maintained.

It’s a great getaways w/ our hotel located center of San Antonio & walking to Riverwalk, great place w/ great hot breakfast on our nice river view hotel .

Just ok. The location is good but there’s plenty of other hotels around. There is a fridge, but no water in the room. I was in room 500 and maybe it was just my room but the way it’s set up, the person on the right side of the bed can only see half of the tv because the wardrobe is blocking it. The room also faces the small pool, which you should try not to get because there are tall buildings surrounding you. A Riverwalk view would be much better. The bathrooms could use some updates. The room does have two full length mirrors which is nice and a desk and a loveseat and it was clean. The front desk service was good. We ate at the bistro for breakfast which was good but a little slow. All in all it was a decent stay but I would try someplace else the next time.

Excellent Location Great Hotel Everything has clean and the customer service was really good We will back pretty soon