Guest User
April 3, 2022
The hotel provided our room number, name, and phone number to, what we believe to be, the Sinaloa Cartel. We were held hostage by phone for about 20 minutes when two men, pretending to be police working with the front desk, called us on WhatsApp and demanded information about us and our adult children. They said they were going room by room investigating *****, guns, and a kidnapping. They said if we left the room, they would shoot us. We finally ran out to the reception area and checked out immediately. The hotel keeps saying they are too busy to refund us for the time we prepaid but didn't stay. We believe they wanted to extort ransom money from our kids. The room was mediocre, especially for $125/night. No coffee, fridge, ice, tissues, etc. I would definitely avoid this place!